Days Inn by Wyndham Birmingham/West

Nothing

The clerk was very rude to my mother he tried to over charge us on the room by the time we got there he had already taken the money off my mother card when she booked the room she stated that she wanted a room in the 1st floor by the pool why when he checked us in he gave us a room on the 3rd floor not by the pool so I said we ask for a room by the pool he was so rudely about I only recommend if you need some where to get away are to just lay up with someone this is the hotel for it

A refund to the charge! I think its completely unfair that they can still receive money for a room that was not a full occupancy and still sold the rooms to other people in need.

I was traveling back to Texas for a family death. I made great time and decided to pass the destination. I understand that it was to late to cancel without a fee but it also said it was up to the hotel. I called but the GM was not understanding to my situation and refused to waive the fees.

The price was decent

Staff was rude and the pool was disgusting!

Close proximity to my events

No TP when we got there, didn’t bring any next day either! Not the cleanest place. Was ok for cost & the bed didn’t sleep bad. Breakfast was bad!