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The location is great with a good sea view.
The people are not the friendly. Need some customer service training. Not the best if you are used to American Hospitality. The room was not clean and room service is poor.
Location excellent by the sea. Perfect for playing on the beach and going to the room when necessary. Our room was very spacious appropriate for four people. Very clean. Excellent view. The staff very professional and friendly. Very good free wifi connection in the conference room. We were allowed to use the parking space also the day of departure, which was very convenient.
The main problem is the beds, which are not appropriate for the quality of the hotel. No double bed, but two singles, with wheels, which is convenient for the cleaners but not for the customers and no good matresses. Indoor pool basic. No water in the jaguzzi. Rather crowded breakfast room. Elevetors not enough for the size of the hotel.
friendly staff, good breakfast selection, great location
booking confirmation letter was in poor English and said it would act as a "permit" for the pedestrian zone to reach the car park - we got to the barriers and then couldn't work out what to do as they were noty staffed but electronic - fortunately somehow they went down and we had to slowly drive down one of the main shopping street in the middle of the day - scary - it turns out that saying this about the permit on your booking confirmation did not mean we had got a parking space booked!Rooms were big but beds very small - like for children and TV very old fashioned. Swimming pool small and changing rooms dirty & jacuzzi empty. door to car park locked 930pm so long walk around with baby!!
A lovely hotel right on the seaside. The restauarant has a wonderful view over the beach.
Nice sea view, Clean bath room
No refrigetrator, No Stair access from reception floor and 2nd, 4th floor, Staff uses elevators during busy breakfast time
The staff were superb, particularly the receptionist. Terrific location on the prommenade facing the beach. Good, reasonably priced restaurant and a bistro as well. Excellent pool. If I have to return to Blankenberge I will definitely stay again.
Rooms are minimalist which is not a complaint but I prefer the warmer and softer designs. No tea or coffee facilities in the room.
I went with my 15 months old son and they made us feel at home. Even after check-out they gave a parkingcard for free just to enjoy a little more of a sunny day.
The hotel was convenient for the beach and within easy reach of restaurants and bus,tram and train .
The room was basic, the bed mattress was covered with a rubber mattress protector, which made my husband perspire, which was most uncomfortable. The provision of tea making facilities would have been a bonus, as most hotels we have stayed in have had this facility.
very clean, loved the swimming pool
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