My seat wasn’t comfortable enough even though I paid for it. Seafood menu wasn’t good. I was left hungry throughout my flight because I cannot eat a lot of stuff :( overall it was a pleasant flight. Passengers are pretty well behaved and less noisy compared to Cathay Pacific. There are no toilet seat papers.
Ưu: "Fast boarding. Early arrival. Comfortable seat."
Khuyết điểm: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Ưu: "The crew was friendly"
Khuyết điểm: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."
Ưu: "Great seating"
Khuyết điểm: "Free internet in long flights"
Ưu: "Movies selection is great. Seating space is comfortable."
Khuyết điểm: "Boarding process could’ve been smoother"
Khuyết điểm: "Delay could be complimented by faster speed"
Ưu: "Entertainment system ok"
Khuyết điểm: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
Khuyết điểm: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
Khuyết điểm: "Very tight space"
Ưu: "personel provided excellent service"
Khuyết điểm: "food was ok. A faulty entertainment system did make our flight feel longer."
Ưu: "Seats are big as old plane"
Khuyết điểm: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Ưu: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Khuyết điểm: "The food was disgraceful, the entertainment, the quality of the movies was poor.."
Ưu: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
Khuyết điểm: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Khuyết điểm: "Way too cold"
Ưu: "Clockwork prompt"
Khuyết điểm: "Mechanical"
Ưu: "Excellent crew"
Khuyết điểm: "My seat was very hard"
Ưu: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Khuyết điểm: "None that I can think of"
Ưu: "Staying in a hotel for 24 hours."
Khuyết điểm: "Not actually making it to Japan."
Khuyết điểm: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Khuyết điểm: "Expected to have more indian movie choices."
Khuyết điểm: "Crew"
Khuyết điểm: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Ưu: "I’ve flown with a lot of airlines in every class. This was an economy class flight and still the food was better than I’ve received in business class on American. The seat was comfortable, the entertainment options varied and extensive and the cabin team were amazing. They clean the bathrooms between uses. Seriously how do other airlines still exist?"
Khuyết điểm: "No free upgrade? ;-). But that’s unreasonable. I love this airline having not flown with them for 4 years I don’t understand why!"
Ưu: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
Ưu: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Khuyết điểm: "Nothing to mention, all was good"
Ưu: "Friendly, smiling staff, ever happy to help, nice food"
Khuyết điểm: "Seats on the A380 upper deck economy are too uncomfortable, couldn't relax at all during the 5h red-eye to Singapore"
Ưu: "Great they are now flying Canberra to Singapore. Judging by our full flight it is very popular also!"
Ưu: "The people were excellent."
Khuyết điểm: "I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now."
Ưu: "Boarding ok, timely departure. Food very good for plane food."
Khuyết điểm: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."
Ưu: "Boarding was good"
Khuyết điểm: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
Ưu: "Crew was great. Food not bad for airline food . It was clean."
Ưu: "Superb service throughout from check in to on flight."
Khuyết điểm: "Seat on outbound had a slight issue."
Ưu: "Due to my ACLS training yesterday, I was not so well since morning and I took medicine in the morning and I forgot to stand by one more course of medicine . So I asked the staff for paracetamol when I reach to cabin. She response me very first with medicine and a cup of water . Thank you so much crews members of silk air flight MI518 from Singapore to Yangon ."
Ưu: "Main Entree hot"
Khuyết điểm: "Cold bread; dessert similar sweetened gak"
Ưu: "Great service with a smile and can do attitude"
Ưu: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Khuyết điểm: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Ưu: "Entertainment was awesome. Boarding was fast."
Khuyết điểm: "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
Ưu: "Made Econ class feel like biz :)"
Ưu: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Khuyết điểm: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Ưu: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Khuyết điểm: "Wifi cost 12 bucks and hour."
Khuyết điểm: "Too hot in plane Food really late, 1h after special meals Entertainment system archaic, age of plane All isles seats gone as soon as checkin open"
Ưu: "I love flying by singapore airlines! Firstly because its direct flight from home plus service on sq is always impeccable. Plus i can easily order a singapore sling and a campari spritz, which is so nice while watching a movie :)"
Khuyết điểm: "I didnt really like the food this time and entertainment on the way back was so sad! No new movies unlike on the way there :( dont really like being woken up for meals though, would be nice if they left a note to get a meal from them once ive gotten up. Coz i was trying to sleep so i dont get jetlagged back in sg. Which i did unfortunately :( not jetlag when i arrived in rome though :)"
Ưu: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ưu: "Everything on time."
Khuyết điểm: "Nothing really bad one food on return flight not great but ok."
Ưu: "everything great, every time again"
Ưu: "The crew were all very polite, well mannered, and helpful."
Khuyết điểm: "As a strict vegan, I had ordered a vegan meal. I was given a meal labeled as vegan, though it in fact was not. I reported the incident to customer service, who responded only with apathy. :("
Ưu: "Customer service , crew was nice"
Khuyết điểm: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"
Everything was wonderful!
flight was hour late and connection was tight. Not much help from ground crew to get through security and across the airport to the connecting flight.
Everything was satisfactory. I had a pleasant trip and the airline staff was very accommodating.
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Khuyết điểm: "Not a lot other than better choice of movies and music. Super airline as always"
Ưu: "Everything.. will do it again!"
Khuyết điểm: "Everything was perfect"
Khuyết điểm: "Tbilisi-Doha delayed due to no A/C. Inadequate notices. Children yelling behind me, no action taken. Doha-BKK worse. Another 1 1/2 hr delay. Woman I’ll eventually taken off. Flight deck with inadequate notices. Then searched for woman’s overhead luggage. Others with delays elsewhere. Never again."
Khuyết điểm: "Mu luggage got broken"
Ưu: "Crew was very friendly"
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "Everything was good and nice. Had a good time and felt welcomed. Had a really good experience."
Ưu: "professional and courteous staff. Food is even better than a Lufthasa flights"
Ưu: "Crew was excellent"
Khuyết điểm: "Boarding at JFK is very bad. They do not know the meaning of priority. Food from JFK to Doha pretty bad."
Ưu: "Entertainment system, crew responsiveness"
Khuyết điểm: "Quality of main dish (lamb with rice). Portion of lamb is very small."
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "Too tired after almost 24 hours traveling. No complaints."
Khuyết điểm: "The TSA agents broke my phone and tried to hide it in a secured package with another of my electronics. I questioned why 1/3 phones were in secured and the others were not. I was told to not open the bag until I reached my destination. Lucky I opened it after I cleared security to find that the face of the phone had been shattered with glass shards sticking out, I bought this to the crews' attention and was told to send an email to a random email for the airlines and that the incident would be investigated later. So basically I was given the brush off. Worst experience I have had while flying."
Khuyết điểm: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Khuyết điểm: "Nothing"
Ưu: "The overall experience"
Ưu: "Cabin crews were politie"
Khuyết điểm: "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"
Khuyết điểm: "No HE"
Khuyết điểm: "None."
Ưu: "Flight attendants very nice"
Khuyết điểm: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"
Khuyết điểm: "Everything was disappointing"
Ưu: "Boarding was orderly and tinely. Seats were confortable."
Khuyết điểm: "No internet on-board and terrible food."
Khuyết điểm: "There were no food choice when the cabin crew reach my seat all run out"
Ưu: "Best service ever from the crew. Flight on time."
Khuyết điểm: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Ưu: "The older style seats are actually more comfortable for taller and larger people."
Khuyết điểm: "The previous Qatar flight took 1.5 hours longer than originally stated and we had to rush to the connection without visiting the lounge. We missed out on the lounge on the flight down as well due to timing."
Khuyết điểm: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"
Ưu: "I liked the open space not fully booked flight. Nice leg room and lots of choices of shows to watch"
Khuyết điểm: "Not quite enough space if I were sitting alone. Men pee on toilet seats"
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Khuyết điểm: "long long long trip in the middle of the trip ther is no water to wash my hands"
Ưu: "Even in coach the service is great. The crew is professional and courteous. Food is great too!"
Ưu: "Much of your service is excellent!"
Khuyết điểm: "Although the very well crafted advertisement for Qatar at beginning of watching each movie is partially beautiful, I personally find it a bit offensive as a woman the clear emphasis on "my son, this watch and all that is mine will be yours", my daughter, your highest moment will be to get married. My disturbance with what I experience as sexist, worsened each time I saw this. Luckily I learnt how to fast forward, but the sexism of this left me disturbed. so although in reality much of your service is excellent, this advertising of a sexist world view was too disturbing to ignore. I hope my comments are helpful to you in considering that many women in the world now expect their fathers to consider passing on a fair share of their resources to their daughters as well."
Ưu: "It was a long flight from US but was comfortable. Staff was courteous."
Ưu: "Nothing, no one was helpful at all."
Khuyết điểm: "I arrived to the airport 2 hours prior to my departure to find out that my booking was cancelled. I never received a notification or nothing. I purchased a multi-trip and failed to used the ticket I purchased because I had to leave Qatar early since the person I was staying with was disorganized and flew out the country. I then purchased a different ticket with another airline because it was cheaper. Since I did that, they cancelled my whole trip. HOW? And I payed for a service I clearly didn't receive. As a result, stranded, I had to pay an additional $1,125 for a one way ticket home - more than my original round trip multi flight purchase."
Ưu: "Service was very good"
Khuyết điểm: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Ưu: "Everything was taken care of and I never had to worry. I felt well treated, important, my things were taken care of and respected, the plane was clean and had great in flight options for food and entertainment. The staff was respectful and nice."
Ưu: "Food was good."
Khuyết điểm: "I didn't appreciate the fact that Qatar opened so late at the Abu Dhabi airport, nor did I appreciate that the woman who printed out my boarding pass royally screwed up and printed gate 8 , when in fact it was gate 3. That was total BS. Supposing I missed my flight due to her negligence ??"
Ưu: "Cabin crew courtesy."
Ưu: "Cabin crew was pleasant and at least smiled."
Khuyết điểm: "Why was it necessary to have to queue to present your boarding pass to get into a sitting area only to have to queue again to actually board the plane? What was the point of having priority access with status with Qatar Airways as an economy passenger to get into the seating area only to have to wait for ALL other passengers to then board ahead of you onto the actual plane especially when they say they allow priority boarding for those with status on the airline?"
Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."
Ưu: "Attentive flight attendants, good entertainment selection, and yummy food."
Khuyết điểm: "The Airlines is saying, They notified the travel agent. I did not receive any emails. I was able to do web checkin. Only when i went to the airport, I was told, the flight got cancelled. Had to stay 24 hours in Bangalore. Very BAD service."
Entertainment can be improved.
It is as good as can be. food could be a little better.
Boarding process was most organized and efficient than any other airline I’ve flown. Service on board is ALWAYS top notch. I go out of my way to fly Emirates.
Ưu: "Excellent care of crew to ensure social distancing is adhered at all times."
Ưu: "Friendly and professional crew"
Khuyết điểm: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Ưu: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Khuyết điểm: "Keep the good work."
Ưu: "Great flight crew"
Khuyết điểm: "Nothing, everything just right"
Ưu: "comfortable seats. Flight duration was good. Layover was little longer. Overall good experience"
Ưu: "It was ok flight. Normal economy class flight. Nothing much to talk about"
Khuyết điểm: "Emirates Airlines need to really pay attention to the kind of people they hire. A lot of times you will run into nice people in their counters and desks, until you run into a massive a$$hole. In this airline it is very common to find quite a few individuals that need re-training and re-education on how to deal with customers."
Ưu: "Everything was good and easy"
Ưu: "crew was good but seat was too narrow, and there are too many little kids near us."
Khuyết điểm: "do limit the number of passengers with little children and don't put senior citizens near them."
Ưu: "Great crew, good legroom and comfortable seat"
Khuyết điểm: "The seat recliners didn't work for 3 of our seats. The buttons were so hard and were not functional. 2 of the crew members were NOT welcoming while others were. Not expected from Emirates."
Khuyết điểm: "Not getting delayed for 2 hours and then missing flight and waiting 5 more hours to rebook. Disaster."
Ưu: "Hard to say, it wasn’t a good experience. Flying from Bombay to Toronto was really bad."
Khuyết điểm: "They broke my baby stroller, they didn’t bag with or handle with care. It was new stroller all damaged from Bombay to toronto flight."
Ưu: "Good seats. Good space good crew."
Ưu: "On time boarding . Crew was helpful"
Khuyết điểm: "Food was not satisfactory"
Khuyết điểm: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."
Ưu: "Really disappointed from EK staff they are very strict & applying hard rules ..employees without any sense specially station supervisor"
Khuyết điểm: "Can’t decribe but EK now falling in business while other airlines will take adavantage of ek staff issues which I can’t decribe"
Ưu: "Entertainment - excellent"
Khuyết điểm: "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."
Khuyết điểm: "Food was not awful and most item not available in Fist Suites"
Ưu: "Seating space in the plane"
Khuyết điểm: "The crew was quite rude. My flight got cancelled and the next day there was no veg food in the flight. It’s a 14 hour flight for god’s Sake!"
Ưu: "Even going in economy and almost at the last seat, I almost didn't realize that!"
Khuyết điểm: "They took my scarf and it was crazy cold in New York. Then they wouldn't let me use the bathroom yet it took almost an hour to land. Ridiculous. I was in 81D. I hope they found my scarf."
Ưu: "I slept well since I updated to business class."
Khuyết điểm: "Service was awfull. Noticed the air hostesses showed discrimination while serving meals and attending the passengers like me. I had a very positive experience in the past but not on this trip."
Ưu: "Got a promotional upgrade and was incredibly impressed ! Flying will never be the same !"
Khuyết điểm: "The fact that my next flight is going to be economy"
Ưu: "Typical standard up to expectations Emirates flight overall."
Khuyết điểm: "Delay at taxi while arrival. 20min waiting time at DXB for the arrival taxi."
Khuyết điểm: "No food for vegetarian"
Ưu: "Food and crew were great"
Khuyết điểm: "Entertainment was horrible...it was connected for the first 2 hours only then got disconnected for the whole flight duration...I couldn’t watch any movie, tv show, music, live tv, and the crew tried to reset the screen several times with no success, then it worked again in the last hour...I travelled on business class and paid the extra charge for better service"
Ưu: "Good inflight entertainment"
Khuyết điểm: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"
Ưu: "The service was wonderful"
Ưu: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Khuyết điểm: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom."
Khuyết điểm: "Older version of the Boeing 777"
Ưu: "There was enough leg room, good entertainment and food."
Ưu: "Cleanliness, customer service, rapidness"
Khuyết điểm: "Entertainment was a little outdated"
Ưu: "Loved the flight crew...very friendly and attentive. Also love the entertainment options."
Khuyết điểm: "Would love a little more legroom. Paid for high bandwidth wifi...pretty spotty service"
Ưu: "Emirates is my carrier of choice, and that's due to their continued service standards, friendliness and rates. This flight was pretty empty so service was even better and I was able to spread myself out. Also, well done to the crew. They continue to maintain high standards."
Khuyết điểm: "This is the first time it's happened to me, but I was scheduled to leave Oslo on Wednesday, but Emirates cancelled my flight and put me on the next one. It would have been alright had they offered some sort of compensation or made it up to me in one way or another, but that was not going to happen. They cancelled and the cost was on me (as per the T's & C's I was told) and that was pretty much that. Here's a hint, it seems like their Scandinavian flights are underperforming and in a cost saving effort, they're randomly cancelling flights. I subsequently found out they did it to someone else in the area causing them to miss two days of a pre-booked vacation. So, if they cancel, it's going to cost you a lot more in a city like Oslo to wait a day - not to mention the costs involved in missing work or vacation, so maybe shop around then. I still like Emirates, but I'm feeling a little burnt after this episode."
Ưu: "the movies"
Khuyết điểm: "it was a delay on the way to dubai one hour and on the way back to kuwait 45 min"
Ưu: "Service, comfort"
Khuyết điểm: "Too much costly for a Tuesday flight. But rest all good"
Ưu: "Plane was the old type and not the new one that I got when flying out. Still the seats were comfy and reclined. Also the entertainment system has been updated and was brilliant."
Khuyết điểm: "The food could have been in more regular intervals. I was very hungry by the time we got the turkey sandwich and chock chip cookie."
Ưu: "Had salmon which was amazing"
Ưu: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Khuyết điểm: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."
Ưu: "The entertainment system was okay. The cabin crew did the best they could, but did run out of the [honestly very mediocre] food."
Khuyết điểm: "Emirates' economy cabin is extremely crowded. The food is mediocre even for airplane food."
Ưu: "Probably the loveliest airline in the sky today"
Ưu: "The boarding process was smooth as was finding my luggage after arriving in NYC."
Khuyết điểm: "The entertainment system did not work for about an hour and they had to fix it. It took the crew a while to start troubleshooting it. A few people had to complain before they did anything. The quality of the food on Emirates has greatly decreased recently. Their wifi on flight is terribly slow and they require you to pay $1 for it."
Ưu: "The plane was nice. Boarding process was quick. Food and entertainment were great."
Ưu: "I liked the customer service, entertainment, flight Attendants, food and everything that Emirates has to offer! I felt like I was in first class while in coach!!!"
Khuyết điểm: "The duration of the flight was extremely long and that made me uncomfortable and it was hard to sleep."
On time, stuff was professional and polite, good food. Thank you
I did like nothing after they lost our luggage and they are not helpful at all finding them.
Ưu: "flight itself"
Khuyết điểm: "delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!"
Ưu: "The service and food were good."
Khuyết điểm: "As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat."
Ưu: "Good AC - very important, calm and nice atmosphere. Very friendly staff."
Ưu: "Crew was very friendly. Seat a pretty comfortable."
Khuyết điểm: "We had a huge delay"
Ưu: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"
Ưu: "The crew was excellent, very good food, good entertainment"
Ưu: "The movie"
Khuyết điểm: "More space! The crew could have been nicer"
Ưu: "Very friendly and attentive crew. Clean plane."
Ưu: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Khuyết điểm: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"
Ưu: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Khuyết điểm: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"
Ưu: "The crew was very friendly. Family line was nice when travelled with the little ones."
Khuyết điểm: "I It will be helpful if the Gate information available within 6 hours of the flight. We don't have gate information and our flight within 3.5 hours. But overall wonderful experience."
Ưu: "Crew was lovely! Friendly and happy. Well organized and responsive."
Khuyết điểm: "Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in."
Ưu: "Responsive excellent crew."
Khuyết điểm: "Long waits to get to the bathroom. Plane dated."
Ưu: "The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport."
Khuyết điểm: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."
Ưu: "Good, in-flight entertainment"
Khuyết điểm: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"
Ưu: "Was smooth. From take off to landing. Captain kept us informed all the way to our destination."
Khuyết điểm: "No complaints."
Ưu: "Clean airplane and toilets Many entertainment choice No turbulence"
Khuyết điểm: "3 separate passport control checks Last minute gate number announcement Very long flight 9.5 hours Tight seat room"
Ưu: "I loved the aircraft, the courtesy, professionalism and friendliness of the cre, the communications from the pilot. The food was very good and tasty which is a great challenge in overseas flights, the choices of drinks. We will definitely travel again on SWISS, this time for a visit to the Alps hiking trails"
Khuyết điểm: "I can’t think of anything I did not like at all"
Ưu: "All of the flight crew was personable and ready to accommodate any need we might have. Before we could ever get hungry, the staff was coming down the aisle with another serving of pretty good food!"
Khuyết điểm: "We did have to wait on the plane for an hour after boarding, but I believe that was mostly due to wind."
Khuyết điểm: "This flight was missed due to the delay of the first flight."
Khuyết điểm: "Budapest airport crew is very slow. It took them 45 min to get the baggages out ."
Ưu: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Khuyết điểm: "Delay"
Ưu: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Ưu: "Loved the crew and movie options, the hydrating must in the bathroom was awesome!"
Khuyết điểm: "I wish the seats were more comfortable"
Ưu: "Airline services and great time scheduling"
Khuyết điểm: "Upon arriving to Chicago airport the Chicago airport couldn't get passengers off the plane due to mechanical issue"
Ưu: "We liked the chocolates, the little things matter. We liked the timing of the flight."
Khuyết điểm: "The seats were old and uncomfortable and the arm rests did not go all the way up."
Khuyết điểm: "flight and luggage deliver delayed. Missed meeting as a result"
Ưu: "The plane was clean, on time, and the staff were professional and friendly."
Khuyết điểm: "I opted for the pasta dinner and it was bland and mushy. Salad was boring iceberg lettuce."
Ưu: "+ Crew, professional and polite."
Khuyết điểm: "- food unevenly cooked - No entertainment - Small toilet"
Khuyết điểm: "Too narrow seats."
Ưu: "Quick flight, good service"
Khuyết điểm: "Old airplane crappy entertainment system"
Khuyết điểm: "Very narrow seats. Seat in front reclines in your face. Terrible experience for 100% full long haul flight from LAX to ZRH"
Khuyết điểm: "Swiss staff was not helpful at all at Zurich airport. I wanted to purchase a day pass in the Business class lounge. They said i could do that but need to do it online. When I couldn't get my device to bring up the right screen they said they couldn't help me. Bad customerbaervixe"
Ưu: "Same as on top"
Khuyết điểm: "The seats"
Ưu: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Khuyết điểm: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"
Ưu: "I like that Coke Zero was available."
Khuyết điểm: "My chair was stuck in the fully reclined position for a good portion of the flight and my wife's chair was constantly being knocked into by the passenger behind her because his seat was too short for him. When the seat in front of me was reclined, the screen was only a few inches from my face. There was a loud, obnoxious passenger next to me who almost got into a fistfight with another passenger until the stewardess came to calm him down."
Ưu: "Chicken with polenta was better than most airplane meals."
Ưu: "Very friendly staff, a wide variety of entertainment options."
Khuyết điểm: "I'm a pretty small person (5'4 and 110 pounds) and it was very hard for me to get comfortable. Not that you'd expect much out of an economy class seat."
Ưu: "Very efficient airline; all goes smoothly"
Khuyết điểm: "Paid for preferred seating but legroom was still very bad. I'm small but the legroom was cramped"
Flight went through Agean Airlines. Fist class not as luxurious as Turkish Airlines
Really enjoyed the eade of check-in!
Not Worth for business class price .
We ordered assistance during the transfer in Istanbul, but did not receive anything
Ưu: "Great short flight. Very smooth star to finish."
Ưu: "All what you think :)"
Khuyết điểm: "The place's we are sitting can be better"
Khuyết điểm: "Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet."
Ưu: "My seat was very comfortable. The inflight entertainment was great. I always love the food on Turkish Airline flights. Check in was easy."
Khuyết điểm: "The flight was 2 hours late. The attendants were a bit cranky....usually they are great on this flight."
Khuyết điểm: "Food"
Ưu: "The bathroom was clean in the beginning of the flight. Speak some English ."
Khuyết điểm: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."
Ưu: "The friendliness and the ease of flying alone."
Khuyết điểm: "Nothing"
Khuyết điểm: "they lost one pc of luggage which is not good but otherwise we were hasppy"
Ưu: "Every thing. Food travel and crew"
Ưu: "Overall experience was good."
Khuyết điểm: "In comfort leg space can improve. Entrainment: in TV Series are random, they should be season wise placed so you cannot see the series in a link."
Ưu: "Overall good customer service"
Khuyết điểm: "Seats on the plane were very dirty and that was my only disappointment .... for fabric seats it’s should be kept extramarital clean or changed overtime"
Ưu: "First leg (Mia to Instanbul) crew was excellent!"
Khuyết điểm: "second leg (Istanbul to Johannesburg) crew were rude!!!"
Ưu: "Non gluten meal"
Khuyết điểm: "Non gluten bread"
Ưu: "Boarding on time. Decent food. Relatively clean aircraft"
Khuyết điểm: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Khuyết điểm: "I received my luggage one week after the flight"
Ưu: "Good time"
Khuyết điểm: "Food"
Ưu: "It went all ok except the space between rows"
Khuyết điểm: "Slow service by crew and space between seats"
Ưu: "we ware attisefy for are first time in bisness clas"
Ưu: "had a medical emergency mid flight and the crew was fantastic and accommodating."
Ưu: "Free upgrades are great, unfortunately rare."
Ưu: "Everything perfect . Departure /arriving / check in / transfer lenth ."
Khuyết điểm: "It is just crazy the extra cost that a person needs to pay for each extra Kg he/she needs to have onboard along with their "free baggage." I had to pay 23 extra US Dollars for every Kg, summing up to $160 for 7 Kgs!! Those additional belongings were crucial and important to carry, it very well understood that a certain capacity is only allowed onboard, yet being considerate and understanding in terms of customers' needs and priorities is as equally critical and important. I think the way the airline approaches the "Extra Weight" issue needs to be revisited, keeping in mind both sides' interests and concerns."
Ưu: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Khuyết điểm: "See above"
Khuyết điểm: "I am a doctor. There was an emergency during the flight and they called for a doctor. I volunteered. But, the chief flight attendant was somewhat discourteous as she asked for proof that I am a doctor. I am not sure what kind of proof is needed. Let me know so I can be ready in the future. Luckily the passenger was OK."
Ưu: "Dessert was good. Seat width was comfortable. Crew was courteous and helpful but could do way better."
Khuyết điểm: "Boarding process is terrible. International transfers are utterly chaotic and there is a tremendous language problem that complicates every single issue."
Khuyết điểm: "Turkish airlines do not care at all about passengers from other countries (other that western Europe and USA) - my flight was cancelled but the airline reps did not bother to tell 150 plus passengers until the end... passengers got angry and one rep took us to the hotel desk, confusing with boarding passes and passport control on the way - forcing us to waster 3-4 hours; we were provided hotel accomodation at midnight (flight was supposed to take off at 9 pm - maybe they were avoiding to spend on out meals???"
Ưu: "Food was very good"
Khuyết điểm: "the smell of the airplain was very bad"
Khuyết điểm: "Too many seats. Very uncomfortable on a long trip."
Ưu: "Food, boarding"
Khuyết điểm: "Leg room was limited"
Ưu: "Timing, schedule is well arranged. Staffs are helpful"
Khuyết điểm: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."
Ưu: "Clean airplane, food was better than the typical "pasta or chicken""
Khuyết điểm: "Entire group waited to board at makeshift gate. No place to sit and minimal climate control. No word from the airline about when we would board or what was causing the delay. Very poor communication from Turkish Airlines overall."
Ưu: "Crew were very curteous"
Khuyết điểm: "Food was not great. I expect, and have previously experienced much better food quality and taste from Turkish Airline"
Ưu: "The service was good."
Khuyết điểm: "Unfortunately, I was rerouted and flew from Istanbul to Dushanbe. (instead of to Khujand) This meant that I needed to take a taxi 6 hours through the mountains to get to Khujand. I hope the flights to Khujand resume again shortly."
Ưu: "Everything on the plane was great."
Khuyết điểm: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."
Khuyết điểm: "The seats on the second flight were smaller and we had no flight console (no movies, usb charge..)"
Ưu: "Low prices & generally good service and entertainment"
Khuyết điểm: "This airline used to be excellent. Now, the prices have been going up and the standards down. Service not as good, food not as tasty, plentiful and varied, crew not as warm and attentive. Instabul airport was the usual chaos, which does not add to the experience for transfers. Also: boarding started late and of course was not done and time and since we lost our slot we were further delayed taking off. That made the transfer time even less and the situation more stressful."
Khuyết điểm: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Ưu: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Khuyết điểm: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."
Ưu: "very nice flight."
Khuyết điểm: "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"
Ưu: "The flight was good. The boarding was appalling."
Khuyết điểm: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."
Ưu: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"
Ưu: "Flight had only 10 minute delay and only an hour layover. Boarding was pleasent"
Khuyết điểm: "As expected food wasn't that good, the crew was a little slow, and seemed like didn't care that much about passengers individual needs."