Tìm chuyến bay giá rẻ từ Brussels Bruxelles-National tới Việt Nam

Ưu: "Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability"

Ưu: "The crew was attentive and service was excellent."
Khuyết điểm: "At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines."

Ưu: "The crew members polite and nice."
Khuyết điểm: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."

Ưu: "Perfect service, never had a more pleasant and attentive crew"
Khuyết điểm: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Khuyết điểm: "More movie selections"

Ưu: "Two choices of meal and friendlier staff. Props to JAL."

Ưu: "The food the service and the staff"

Ưu: "The food the service and flight was great"

Ưu: "The service was excellent"
Khuyết điểm: "Food needs improvement"

Ưu: "Good service. Flight went off without a problem."

Khuyết điểm: "Missed flight due to medical emergency"

Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."

Khuyết điểm: "seat was uncomfortable (cushion very hard)"

Ưu: "It was impossible to breathe throughout the 13-hour flight. It was very hot and humid. Several people asked for the temperature to be adjusted but they never really took care of it. The food was really cheap and stale--quite a disappointment for an expensive flight Tokyo-New York."

Ưu: "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"

Ưu: "Liked creative approaches with the meals, with new/different menu - some room for improvements but generally good Loved the movie selection"
Khuyết điểm: "Found the seats hard and uncomfortable after a few hours although the leg space was more generous in economy than United/ANA"

Ưu: "Comfortable big seats. Great service by crew members. Clean and like new cabin."
Khuyết điểm: "More variety on audio entertainment may be added."

Ưu: "They were every where all the time! No sitting around in the back like most airlines. Movies Hallie and many first run and Oscar nominated."

Ưu: "Everything was great except for how warm it was. It may be seasonal?"
Khuyết điểm: "There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick."

Ưu: "I got an upgrade!"

Ưu: "The staff helping to check in was amazing. There was an error which checking in at LAX, we didn’t have our seats assigned. Ali was able to get us seats together, and by a window at that! She was incredible and super helpful. I knew it would be a great flight just from her service at the beginning."
Khuyết điểm: "I wish there was a paper that showed you options for food/drinks. The language barrier was a bit difficult at times but the crew was incredibly patience and made sure we got what we asked for."

Ưu: "Ok seats but not quite lay flats. Lay at an angle. Great service by staff"
Khuyết điểm: "Entertainment selection was outdated. Very dated. The food selection was limited. The cabin was noisy"

Ưu: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Khuyết điểm: "The flights were everything I expected and more."

Ưu: "Customer service was really good"
Khuyết điểm: "The food always makes it hard to eat anything the next day."

Ưu: "Incredibly nice staff made you forget about the older plane model you are in. Decent airplane meals and the nonstop from San Diego makes Japan now a frequent destination for us! I lucked out with 3 open adjacent seats roundtrip woo hoooo!"
Khuyết điểm: "Movie selection was the same on return flight which was a bit of a bummer."

Ưu: "I am looking forwards to using them again! I paid more using this airline than their competitors. But after completing my trip I will have to say it was well worth it and will using them again."

Ưu: "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."

Khuyết điểm: "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."

Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."

Ưu: "Simply excellent !!!"

Ưu: "Good service."

Ưu: "Great service, attitude, hospitality. Was never treated this nice on any flight ever. Thought I was a king or prince. And that's how they make you feel. If I can, I only fly JAL and especially the flight JL9"
Khuyết điểm: "The fact there are many airlines which can't even get close to what JAL can offer and even if they try, employees won't be able to match it because of the cultural differences. Makes me sad that other airlines (I won't name them) can still be in business... they need to fly JL9 once and hope they understand."

Ưu: "I hope to always find the great deals I have with Japan Airlines and continue with a smooth traveling experience as this one!"

Ưu: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."

Ưu: "I am all right for travelling by Japan airlines this trips to Taipei. My hometown."

Ưu: "Everything bad"
Khuyết điểm: "Bad customer service, I don't speak English good , can't understand them jet blue"

Ưu: "I didn't like anything about it."
Khuyết điểm: "The seats are uncomfortable. No wifi. Need to upgrade the plane. No seats for economy plus or business class available. Will never fly with Japan airlines again!"

Ưu: "The flight went well and the 3 meals were interesting. The staff was professional."
Khuyết điểm: "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."

Ưu: "The personnel from JAL was excellent as was the flight, food, boarding and comfort."
Khuyết điểm: "We were informed our flight was not to land in Haneda but at Narita. We specifically picked that flight pattern because of the ease of traveling from Hawaii to Haneda to Naha. We wouldn't have to drag two large suitcases and a rollaboard after checking out of customs and immigration very far. Same airport to land and depart. Well the arrival airport was changed to Narita $32.00 per person for Airport Limobus to Haneda. We get off at Haneda and are informed we cannot stay there and wait at the domestic airport for our 6:25 am flight to Naha. We had to load all 6 pieces of luggage on the shuttle bus and transfer to the international terminal because they close the domestic terminal at midnight. There was no hotel accommodations at the domestic airport as the hotel was booked two months in advance!!! We had to wait at the international airport terminal till 4:30 am when we then transferred back to the domestic terminal with our 6 pieces of luggage. Tell me how happy you'd be!!!"

Khuyết điểm: "Requested Vegetarian Meals. Didn't get them"

Ưu: "Premium Economy had good seating space and leg room."
Khuyết điểm: "No wifi access"

Ưu: "Economy seats were extremely comfortable and roomy. What a difference that makes."
Khuyết điểm: "Movies available tended to be either action/terror/suspense, or old movies. Very few real dramas."

Ưu: "On the flight home they upgraded me to business class while apologizing my original economy seat was not available. Amazing. I had a rather unsettled stomach so when the food service came I wasn't hungry. I told the flight attendant, and she brought me some very bland easy to eat food without me even asking. She then checked on me constantly to see how I was feeling, and suggested sparkling water. When I deplaned, she checked one more time with me, if they could do anything. I was feeling much better, and give this airline my highest endorsement."

Ưu: "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
Khuyết điểm: "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."

Ưu: "The staff took pride in providing excellent service from check in till landing."
Khuyết điểm: "Still paying for wifi in 2016"

Ưu: "Excellent service"
Khuyết điểm: "Not a lot of vegetarian options"

Ưu: "Dreamliner 787! Great staff. Efficient. Good food."
Khuyết điểm: "Nothing"

Ưu: "The attention of the flight crew to all passengers. The on time boarding, departure & arrival is top notch."
Khuyết điểm: "None."

Ưu: "great service"
Khuyết điểm: "difficulty in figuring out how to use the controls on the entertainment remote"

Ưu: "Crew was better and helpful"

Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"

Khuyết điểm: "why did they take my blanket and headphones 1 hour before we land?"

Khuyết điểm: "Boarding from Delhi was slow. Families with small kids and seniors were asked to board but the aircraft was not accessible for more than 15 minutes. The cabin service was very slow and started good two hours after the take off from Delhi. The coffee/tea were Lukewarm."

Khuyết điểm: "Food"

Ưu: "Yes"
Khuyết điểm: "Seating"

Ưu: "Nice service and excellent staff will recommend Emirates airline to everybody"

Khuyết điểm: "The food"

Ưu: "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
Khuyết điểm: "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"

Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."

Ưu: "Not really there service are not like before"

Ưu: "The service, food , amenities were all A +++"

Ưu: "Nothing, it did not felt like an Emirates flight."
Khuyết điểm: "The ICE on this flight is ancient, the seats are narrow, food was okay, nothing special. This is an old 777, which needs a refurbishment badly. Boarind experience is blah. After checking in you find yourself in a waiting hall with all the other passengers."

Ưu: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Khuyết điểm: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."

Ưu: "Comfort and friendly crew and the food was very delicious and not forgetting the entertainment was excellent."
Khuyết điểm: "N/A"

Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"

Ưu: "Smooth flight"
Khuyết điểm: "The food"

Khuyết điểm: "Waited at the wrong gate, missed the connecting flight and Had to spend $612.00 to get on another flight . What If I could not afford the ticket ?"

Ưu: "The food and beverage selection was great."
Khuyết điểm: "had kids on board and were crying half the time could not rest Although the flight crew tried thier best. Landing was too not comfortable-dropped down very fast."

Ưu: "Air vents over seat, excelent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
Khuyết điểm: "No foot rest - limited ability to upgrade."

Ưu: "Verry efficient and helpful even with oversize canvas painting,, didn't expect luggage to be transferred so quickly but the made it!"
Khuyết điểm: "Delay and worry I would miss connection"

Ưu: "Very comfortable interiors and great food and drinks. Crew is also not a bunch of jerks."

Khuyết điểm: "Boarding announcements weren’t clear and boarding was not separated by zone."

Ưu: "In every way this was an excellent flight."

Ưu: "Price, comfort, ice, food and drinks"
Khuyết điểm: "I just don’t like discomfort of others moving their seat back."

Ưu: "Food is good"
Khuyết điểm: "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"

Ưu: "horrible baggage policy"

Khuyết điểm: "baggage policing"

Khuyết điểm: "The wifi wasn't working throughout the journey."

Ưu: "All the Air Team Crew were really friendly. On the first connection to from Nairobi to Dubai, I sat next to a fellow passenger who was nervous about the moderate turbulance that we hit. At the end of the flight, as we waited to disembark, a lovely Attendant stood next to us and we had the most warm friendly conversation I've ever had in all my years of flying. She made us feel like friends as she gave us an insight into her 'high flying' lifestyle while being professional. Unfortunately I can't remember her name as I would have loved to give her a special mention but she was so lovely."
Khuyết điểm: "I didn't have much to dislike but I do recall not being woken up for a meal even though I had my sticker on the top of my chair. I was sitting on an aisle seat. Other than that, this was my first flight with emirates and it was truly awesome!"

Ưu: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Khuyết điểm: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"

Ưu: "Good"
Khuyết điểm: "Need nice tea"

Ưu: "Good Price with on first priority"
Khuyết điểm: "N/A"

Ưu: "The entertainment system, the items handed out for our comfort, the food, the attention."
Khuyết điểm: "The problem which happens when the person in front of you leans back his/her seat. It makes watching something on the entertainment system very difficult!"

Khuyết điểm: "NA."

Ưu: "777 are pretty good"
Khuyết điểm: "Screen was broken for the whole flight , after repeated calls to the flight attendants nothing was done"

Ưu: "Everything was great."

Ưu: "I flew in a380."
Khuyết điểm: "Nothing."

Khuyết điểm: "When I was boarding on my 14 hour flight from Dubai to the US, I was briefly informed by the Emirates boarding staff that my seat had been changed. I had specifically chosen my aisle seat because I like to stand often on long flights, so I was concerned that it had been changed. When I tried to get more information from the staff member, he dismissively said "Ma'am, this is a good seat" and handed me my ticket without even making eye contact. There was no apology or courtesy of any kind. I ended up with a window seat and I had to crawl over two other people throughout the 14 hour flight to use the restroom or stretch my legs. I expected more courtesy from the staff for this kind of inconvenience and will rethink my flight plans in the future to avoid Dubai."

Ưu: "I was pleasantly surprised how great our travel with Emirates was. We usually fly in business class when traveling to Europe, but this time we were pleasantly surprise that the economy on our flight was as good as business on most American airlines. We are looking forward to another flight with Emirates!"
Khuyết điểm: "Everything was great, I can't think of one thing that disappointed me."

Khuyết điểm: "flight got delayed 17 hours"

Ưu: "service"
Khuyết điểm: "food"

Ưu: "It's the best I could ask for the price I paid. Flights during weekdays are better than weekend in my opinion."

Khuyết điểm: "My baggage didn't arrive although I was having 22 hours stopover in Dubai."

Khuyết điểm: "No information re cancelled flight, board at Dubai indicated flight delayed with no time or boarding gate. Over 300 people at Emirates / Qantas customer service desk and 2 operators. Only found out that the flight may be cancelled from an email from kayak. Eventually got on a flight 6 and a half hours later. When leaving the board still said ek5101 delayed. I am sure if left up to Emirates / Qantas we would still be sitting at Dubai looking at the board."

Khuyết điểm: "Delhi to dbx was uncomfortable & they have changed our seat without any warning"

Ưu: "ALL seats were super comfortable, the LCD screens were like suer HD! Crew was warm and everything was just perfect!"
Khuyết điểm: "Crew didnt know about baggage transfer procedures from Emirates to JetBlue (Dubai - Boston _ pittsburgh). Knowing this shall ensure 100% customer satisfaction."

Ưu: "Excellent service and attention, good food, new plane with better air circulation and space"

Ưu: "Very friendly, courteous service. Boeing 777, spacious and quiet aircraft."
Khuyết điểm: "Nothing!"

Ưu: "Economy seats still comfortable"

Ưu: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Khuyết điểm: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."

Ưu: "All what you served !"
Khuyết điểm: "Everything is okey !"

Khuyết điểm: "The transfer from international flights to domestic is difficult. I came to Guangzhou with a joint flight of Turkish airlines and China southern but there was no one at the airport when we landed to inform us how to transfer our luggage to the domestic flights and how to check in. Considering I don’t know Chinese, this was tough."

Ưu: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Khuyết điểm: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"

Ưu: "Very comfortable business class. Amazing food prepared on board. Flight crew was very pleasant, helpful and professional. The business class lounge in Istanbul was amazing as well, 2 stories tall with food, drink and entertainment everywhere. Golf simulator, slot cars etc!!!"
Khuyết điểm: "Check in process was more disorganized than most business class ."

Khuyết điểm: "1 hour delay due to weather"

Ưu: "Staying overnight in Istanbul because of the 8 hours delay."

Ưu: "Crew was very nice and accommodating."
Khuyết điểm: "One piece of our luggage did not arrive on time."

Ưu: "Good food, good entertainment, courteous staff, 2 bags luggage allowance"
Khuyết điểm: "Seat is small and uncomfortable and crowded"

Ưu: "The crew were excellent! Always smiling and attentive. Particularly attentive and compassionate towards older passengers and mom’s with children. Kept the restrooms clean/tidy! They made me feel as if I were in 1st class!! Thank you Crew members! You made a difficult journey for me a pleasure!"
Khuyết điểm: "The seats!! We’re too squeezed together!! We all found it difficult to breathe, as we felt like “SARDINES” packed neatly in a can!! Which also made it difficult for leg room. I tried to not recline my seat, as I knew how I felt when passenger in front of me reclined his seat. Please, try to give us a little more space !!"

Ưu: "Liked everything about it new planes good food on time excellent crew"

Khuyết điểm: "Several of us got sick and vomited after the dinner served."

Ưu: "Nothing much to shout about this flight. It got there safely?"
Khuyết điểm: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Khuyết điểm: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Ưu: "High quality in.Biz.Great selections of food but wine a little scarce"
Khuyết điểm: "More wine"

Ưu: "The crew onboard the flight were good and the entertainment was good"
Khuyết điểm: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"

Ưu: "Same as before"
Khuyết điểm: "Same as before"

Ưu: "The food is ok as is the entertainment on board."
Khuyết điểm: "The crew could be nicer and more responsive"

Ưu: "Airplane crew was amazingly friendly and helpful"
Khuyết điểm: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"

Ưu: "Great food and on board service"
Khuyết điểm: "I missed a bit more leg room to be able to sleep ok"

Ưu: "Good"

Ưu: "I like your entertainment system, but the cushions on the headset were not the best."
Khuyết điểm: "The boarding was not organized. I was in Group C. We were chained behind a rope. Boarding started and when the agent nearest to us didn't get a passenger quickly he started to take Group D! I did not appreciate that. This continued throughout boarding. Also, as to be expected!, as newer people joined the the lines they went to the line moving - not their Group line. So we stood behind the rope on C while everyone else was boarding. I finally jumped to the moving line. I was tired of waiting. The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible. The seats - for a 10 hour flight - were uncomfortable. Either I need more padding on my rear end or you need better seats."

Ưu: "Turkish Airlines always has decent food and entertainment."
Khuyết điểm: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."

Ưu: "Everything , the smiles the food the intertainment"
Khuyết điểm: "Seats to close"

Khuyết điểm: "Food"

Khuyết điểm: "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."

Ưu: "None"
Khuyết điểm: "Flight attendants need to be friendly ."

Khuyết điểm: "The food was low quality and delivered in a demeaning fashion."

Ưu: "Staff are EXCELLENT"
Khuyết điểm: "Internet was spotty."

Khuyết điểm: "If you are members of the same star alliance, you should step up your customer service and transfer bags with your sister company. also Kayak should not make layovers so short. Airlines that are notorious for late departures will cause your bags to be routed wrong, or not at all. poor job all around on customer service."

Ưu: "Although flight left a little late, it arrived ahead of schedule. Planes have been upgraded with better entertainment and are more comfortable."
Khuyết điểm: "Online checkin was challenging since I had to find out my Istanbul address. Also, first 2-3 hours of flight were very rough & we didn't get any water (very important for long flights) until we had been on the plane for 3 hours."

Khuyết điểm: "Wheel chair flyers should get first assistant"

Ưu: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Khuyết điểm: "No heads-up that we couldn't take tablets / laptops on next flight to the USA."

Ưu: "I did like it"

Ưu: "Free wifi for business class HD movies + good quality DENON headseat"
Khuyết điểm: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Ưu: "same as above, i love that i was able to check in online and choose my seat. I love the kit (toothbrush, socks) and the quality of the pouch - super love it! Pillow and blanket as well is still the same quality as before."

Khuyết điểm: "Entertainment system was present, but not working. Short enough flight that we didn't need it, though"

Ưu: "Never again shame Missed connexion in Istanbul no service awful and lack of respect no more such a disaster no Thanx 3rd and last time"

Ưu: "I really like the food and the crew members. they all were very kind and nice to us."

Khuyết điểm: "For a flight this long the seat is very hard after some time. More space is needed between rows. When the person in front of me put his seat back I felt very trapped in my seat."

Ưu: "Flights left on time. Boarding was good."
Khuyết điểm: "It was blazing hot on every flight. Several guests complained yet the staff kept saying it was cool enough and would not turn it cooler. Although the menu said cheese sandwiches were available at any time, we were told there weren't any when we asked for one. The guest next to me would push the attendant button and the staff would walk by several times without even making eye contact with her."

Khuyết điểm: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."

Ưu: "The service, the wine, the staff."
Khuyết điểm: "The food tasted bland. Wasn't bad, but bland."

Khuyết điểm: "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"

Ưu: "Entertainment (movies) always helpful to pass the time."
Khuyết điểm: "Hot in the plane during and after boarding - no cool air. I have come to expect more from Turkish Airlines, and I hope they make sure they improve this aspect."

Khuyết điểm: "Staff was a bit rude"

Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"

Khuyết điểm: "Canceled the outgoing flight"

Ưu: "Friendly people , correct timing , good prices"
Khuyết điểm: "The chairs didn,t go well for sleeping And we had 12 hrs to do ."

Khuyết điểm: "old plane . . . showing wear and tear. no wifi"

Ưu: "N/A"
Khuyết điểm: "Boarding was very poorly managed. Did not board using zones and kept standing for up to 30-40 mins on the aero bridge."

Ưu: "crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good."
Khuyết điểm: "wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride."

Khuyết điểm: "Food choice for vegetarian meal was horrible."

Ưu: "Seats were super comfortable and on time arrival."
Khuyết điểm: "Food servings timings, were not matched with the New York time zone."

Ưu: "Crew and hospitality"
Khuyết điểm: "Wifi"

Khuyết điểm: "We did order food vegetarian Jain but they didn’t provide that."

Ưu: "Crew was great, food was great, seat was comfortable"

Ưu: "Check-in was easy and smooth."
Khuyết điểm: "Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport ."

Khuyết điểm: "No sweets were served in any meals. Not even a chocolate candy."

Ưu: "I was impressed they gave us a full meal for only a 3.5 hr fought"
Khuyết điểm: "Crew was a little rude"

Ưu: "That there was a vegetarian meal on the second leg of my travel. And that the journey is over. Besides that, not much"
Khuyết điểm: "1 hour delay to begin with. Then trasfer area at Abu Dhabi was utter chaos. While it's suffocatingly crowded, there was no A.C! No vegetarian option for meal on the flight from Brussels to Abu Dhabi. The seats hurt by bottom. One of the worst flight seats ever. All in all, a totally underwhelming experience."

Ưu: "I found the crews and their services good. Food served was tasty and healthy."
Khuyết điểm: "The seat layout wasnt good. In a Boeing 777-300ER generaly the seat layout is 3-3-3 in a row, where as in etihad aircraft it was 3-4-3 in the economy. Th seat was very congested for a long haul flight."

Ưu: "Same food offered on both trips was a bit disappointing"

Khuyết điểm: "Food"

Ưu: "Flight delayed , missed flight, has to stop at Abu Dhabi for 8 hrs to catch another flight to Bankok then 5 hrs later for Ho Chi Minh City. 1 meal, no breakfast for overnight flight . Terrible flight"

Ưu: "Didn’t have much choice for vegetarians.. food was not good atol"

Ưu: "The crew das really nice"
Khuyết điểm: "Food"

Ưu: "The business class lounge at Abu dabi the cabin crew"
Khuyết điểm: "The cabin crew rudeness was unbearable"

Ưu: "Easy to cancel trip"
Khuyết điểm: "Kayak did not have technology to know about cancellation"

Ưu: "Nice crew. I'm a frequent flyer and my journey from Abu Dhabi to Cairo, the crew was very nice . (a preference for my first trip of the day though ;)) Everything was very good, except for the screen: on both planes I used this day, it didn't work but it was exceptional in experience. Free champagne! :p"
Khuyết điểm: "Everything was very good except for the screen: On both planes that I used this day, it didn't work but it was exceptional in experience. The flight from Abu Dhabi to Cairo, no choice of food due to limited and badly anticipated quantities."

Ưu: "The was very poor they even offer use a drink on the first flight waited 15 mins for a coke that was died when the Gabe it"

Ưu: "The seat was huge my cabin was very large The bed was comfortable The service with Real China steaks and fries was good"
Khuyết điểm: "They kept asking me if I wanted every ten mins"

Khuyết điểm: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"

Khuyết điểm: "Old plane, old movie lineup, tight seating, overcrowded"

Khuyết điểm: "The staff at the Abu Dhabi airport."

Ưu: "The food, the entertainment, the fact that the airline staff could speak English and that some of them were actually helpful"
Khuyết điểm: "The upkeep of the airline, some of the airline staff to treat all passengers as one as I noticed more than an unusual amount of passengers were favoured over one another. A minimum flight of 5 hours was served with just the one meal. We were served lunch at 930 am on one flight. The observations in economy aren't as important as business class. Only if we could all afford to travel on business class."

Ưu: "crew"
Khuyết điểm: "bed"

Ưu: "Airline."
Khuyết điểm: "Great staff"

Ưu: "Nothing"
Khuyết điểm: "They don't even give you a can of Diet Coke or any ice even after requesting repeatedly Unbelievable"

Ưu: "Nothing. I would never ever choose Etihad airline again"
Khuyết điểm: "At Washington Dulles airport the whole staff was really rude and unprofessional. I had only one hand carry and it was 9 kg. I requested them that I can buy a bag and can divide the stuff in two bags. But supervisor who seemed Indian was really racist and he kept insisting that we are flying in 5 minutes. Either you have to pay penalty for this hand carry or you can cancel your flight. I have never ever seen this kind of behavior from anyone specially from a supervisor. I ended up paying $300 extra for only 2 kg extra weight in my hand carry. I would recommend my whole family and friends not to choose this airline anymore."

Ưu: "Everything from chek in in LA to the Arrival in Abothbi"
Khuyết điểm: "Nothing"

Ưu: "Amazing food"
Khuyết điểm: "The cabin crew never really heeds to your call sign requests. I clearly remember being in need of help but no one showed up for 45 mins starisght; I had to catch them when they were serving food."

Ưu: "Everything ran smoothly!! People are very friendly and staff were amazing!"
Khuyết điểm: "Can't fault it!!"

Ưu: "Was on time."
Khuyết điểm: "Crew was a bit harsh."

Ưu: "Customer service."
Khuyết điểm: "No complaints."

Khuyết điểm: "Lost one of my bags! Returned after over a full day... was not even updated on location / that it had been found until the following morning... 24 hours later. Boarding was delayed... but by all means take longer if it means I get my bag when I land!!!"

Ưu: "The crew, the cleanliness, the food (lots of food and drink. It was nice to have the option to snack or not especially while traveling with a small child.)"
Khuyết điểm: "My son's tv monitor didn't work"

Ưu: "Immigration at Dubai saved some time."
Khuyết điểm: "Food was not good."

Ưu: "Crew , seats and crew"
Khuyết điểm: "Boarding was very slow although we did it online as they were serving all client without differanciating the online checked already."

Ưu: "the Kul-Auh was fine on the A330, food average."
Khuyết điểm: "Refreshment service was minimal"

Ưu: "The flight attendants made hand-made Easter cards for all the children on the plane! It was a really nice touch and I've never seen anything like it on another airline."
Khuyết điểm: "The airline changed our return date for 2 days later! When that date wouldn't work for us, we were re-routed through Chicago with a connection back to SF. The flight times were then changed two more times, and our seats were moved from aisle to middle seats. I do not recommend flying Etihad if you have a schedule to keep to."

Ưu: "Everything was good."
Khuyết điểm: "Flight got delayed without notice"

Ưu: "Enjoyed my flight"
Khuyết điểm: "All was good"

Ưu: "The bathrooms were stinking after a couple of hours and the flush stopped working. Otherwise, good food, attentive staff"

Ưu: "Lots of movie choices, lots of (business class) food choices."
Khuyết điểm: "The movie service quit a few times, but did offer to resume where I'd got to."

Ưu: "Awesome Planes... Great service... Nice Staff. Onboard Entertainment was Amazing both for Kids and Adults."
Khuyết điểm: "The jet airways flight from Abu Dhabi to Ahmedabad."

Ưu: "Friendly staff"
Khuyết điểm: "They need better food"

Khuyết điểm: "Food. Not served according to the menu. Kochi to Abu Dhabi -vegetarian. Abu Dhabi to Chicago __vegetarian no options. -Vegetarian food not tasty.At last before landing in Chicago some non veg."

Ưu: "Everything... It was my first time flying with Air Etihad. The service was beyond expectation. My long flight couldnt be any more comfortable."

Ưu: "nice plane"

Ưu: "Friendly staff"
Khuyết điểm: "Fly on time"

Ưu: "The crew, the food and the smooth journey."

Ưu: "Crew was friendly and professional, food was quite good as far as airlines go, chicken korma not bad at all."
Khuyết điểm: "The premium economy seats are hard, and you really notice that on a long-haul flight. It was at least spacious and offered a reasonable degree of recline. WiFi was expensive and unreliable."

Ưu: "Crew and airline was fine"
Khuyết điểm: "Due to the way the flights were booked, even though I flew on the same airline on both legs of my trip they were two separate bookings causing me to wait in line for two hours in Heathrow to get my bags and check back in. I will probably never use kayak / kiwi.com again."

Ưu: "Comfortable new plane, friendly staff."
Khuyết điểm: "Not having over an hour delay followed by buses to disembark resulting in a missed connection."

Khuyết điểm: "not ONE single smile !!!!"

Ưu: "Getting off the plane"
Khuyết điểm: "It is ridiculous to have elderly passengers made to carry heavy luggage up and down multiple steep stairways. This happened in Dublin, Edinburgh and of all places, Heathrow was the worst. There is no excuse not to have level walkways and Entrances to these large planes. Totally unacceptable given the prices we pay to travel."

Khuyết điểm: "Entertainment totally outdated ! Unresponsive screen"

Ưu: "The representative at Miami took forever to get a wheelchair. She did not pay attention to my ticket that states assistant needed until I said so. She was in a hurry n did not give me all her attention. I think she was rude and inconsiderate based on my age or don’t feel like been bothered"
Khuyết điểm: "The representative at Miami took forever to get a wheelchair. She did not pay attention to my ticket that states assistant needed until I said so. She was in a hurry n did not give me all her attention. I think she was rude and inconsiderate based on my age or don’t feel like been bothered"

Ưu: "It's a non-stop from Austin to Heathrow. Flight attendants were helpful and professional. Flight was on time."
Khuyết điểm: "This 747 should be refurbished or retired. I've traveled this flight on 777s and newer 747s. This plane was an embarassment."

Ưu: "Spacious seats"
Khuyết điểm: "Hot atmosphere inside the aircraft during flight"

Ưu: "Friendly and helpful cabin crew, even on this short flight. I liked the fact that the Captain stood outside the flight deck to say goodbye to the passengers. A nice touch."

Ưu: "Nothing"
Khuyết điểm: "Bad customer experience"

Ưu: "We got there safely..."
Khuyết điểm: "Cabin crew were not very helpful. Onboard entertainment kept going off. The plane was very old and smelt. The aircon kept on dripping on me."

Ưu: "Nice crew, short flight, comfortable seats."
Khuyết điểm: "Only a small carry-on allowed and one SMALL purse. Also, there is a charge for beverages unless you are in first class."

Ưu: "Food, seats pretty good , movies offered some good choices much better than US carriers"
Khuyết điểm: "Heathrow airport at 4:30 AM not fun at all"

Ưu: "Good"

Khuyết điểm: "Snacks were good!"

Ưu: "Crews were very polite and helpful when I had trouble with my carry on luggage. Cheerful despite the overnight flight. Unfailingly polite when asking people to do things that had already been asked or explained several times."
Khuyết điểm: "Seat was uncomfortable--something about the contour of the back. Pasta with vegetables was mushy. Not enough movie choices."

Ưu: "Great flight and services"
Khuyết điểm: "It was all good"

Ưu: "The efficiency of the boardign"
Khuyết điểm: "The fact I could not even get a glass of water without a credit card."

Ưu: "Scum bags wanted >$5k to change flights, daylight robbery"

Ưu: "Very pleasant crew"

Ưu: "politeness"
Khuyết điểm: "cold"

Ưu: "Got a window seat ad requesyrd"
Khuyết điểm: "Nothing to comment upon"

Ưu: "Chair rolm"
Khuyết điểm: "No fee food"

Ưu: "Flights were on time"
Khuyết điểm: "They lost our stuff as we travel internationally for 10 days. No clue where it is"

Ưu: "I require a wheelchair for getting around the airport. When I first checked in at LHR, they claimed to have no record of my wheelchair request and my seat change, despite my very clear notations of who and when these were made. They did have a record of my paying for one suitcase. The agent at LHR promised to make these corrections so I would not have the same problem when returning to London. Furthermore, to turn this into a humiliating situation, at the gate I was informed that the jetway was broken and they would have to find some other way to get me onboard the plane. I cannot believe that British Airways has no contingency plan for a situation like mine. After many discussions between BA reps and ground crewmen they decided to bring me down in a lift at Gate 34, though my plane was at Gate 32. I was then loaded onto the freight platform of one of those food delivery trucks and driven over to my plane. The truck backed into place and again I hoisted up to the plane. However the plane door was locked and we had to bang on it for them to finally open it. To my great embarrassment I helped down the aisle to my assigned seat, looking back at the curious looks and glares from all those passengers who had no explanation for the delay and humiliating scene. Officially the flight was listed at 28 minutes late, when in reality it was 40 minutes till we taxied away from the gate My return flight from Brussels was little better because the changes that were supposed to have been entered at LHR never were and so I had to go through this whole routine again costing me over one hour in delays. Fortunately I was able to board the flight through the jetway and did not have to be hoisted up again, and delivered like freight. How would you rate these flights. I had problems with every single British Airways flight!!"

Ưu: "Extended information from the captain was very nice"

Ưu: "Got food poisoning from flight or Italian restaurant at terminal 3"

Ưu: "London to New Orleans direct is an excellent route."
Khuyết điểm: "Food was poor."

Ưu: "the plane was clean"
Khuyết điểm: "3 hour delay, no communication with customers regarding delay or connection. Once we finally arrived st Heathrow for the 2nd leg of our journey, we were put on a later connection, no apologies whatsoever from any of the employees. Overall we spent over 4 hours in the air. We were never served even a glass of water or a bag of pretzels. The seats were very tight with very little leg room, and I am only a 5'6" female."

Khuyết điểm: "Boarding the plane. I do not know why the airlines load the people who are at the front of the plane first. Load the people on the back of the plane first. That way, when you call the next section, the people in the back are not blocking people as they enter. An alternative is to call people in sections based on where they sit in a row. If you have window seat, you should be called first. Why? Because so many passengers who have aisle seats have to get up to let people with middle or window seats get in. So, they hold traffic up as people are trying to get to their seats. After window seat passengers get called, then call middle seat passengers, and last, call aisle seat passengers."

Ưu: "The crew on the flight from London to Chicago was absolutely amazing, funny with great service... really can't ask for more.."
Khuyết điểm: "Food was average at best.."

Ưu: "Everything was good after we finally left."
Khuyết điểm: "Due to mechanical issues, flight was canceled. Missed a day of our honeymoon as a result. Compensation offered as a result was unsatisfactory."

Khuyết điểm: "Boarded flight only to be unboarded at midnight: got to hotel 4am. Long delay in check in/appallingly disorganized. No communication from BA as to problem or when flight would go. Next day checked out of hotel and taken back to airport only to find flight not going as problem not fixed. Passengers taken back to hotel and checked in again! All this time, no official communication from BA. No attempt to reroute elderly passengers or those with small children. Very unimpressed"

Ưu: "I was prepared with my smart phone and iPad and external batteries, turns out I needed none of those things! What a pleasant surprise for the in flight movies, music and tv to be perfect. I didn't even have to use my external battery on the flight because there is a perfect USB port in the screen in front of you. The food was as good as airplane good gets, the plane incredibly comfortable and staff was attentive. I don't love the long flights but this BA flight is now my go to anytime Im headed to Europe."

Ưu: "Al parts of flight expertly handled by staff, especially cabin people. Thanks for a great flight, VA."

Ưu: "I was not made to board the plane because I didn't have a transit visa to London causing me to be stranded in Boston.i called the customer service a month before my departure but he was not able to tell me to get a transit visa to London before my departure"
Khuyết điểm: "British airways were not helpful....webjet costumer service did not also provide me with enough information before booking me on the flight...I therefore need a refund of my money ASAP"

Khuyết điểm: "The seats on this British Airways flight were so tight and pitched forward that my knees were jammed into the seat in front of me and I felt as if I was being launched forward the entire flight. Not comfortable or safe."

Ưu: "I wish the menu can be more kid friendly. I enjoy the food no my kiddos"

Ưu: "This flight is was by British Airways - Excellent flight experience!!"

Ưu: "Disability assist was good."
Khuyết điểm: "Unable to use your cash on board. Having to use a card to buy something, like a drink, for £1.80"

Ưu: "Flight attendants are so very tentative and the pilot made numerous announcements. Great planes excellent service"
Khuyết điểm: "--"

Ưu: "Nothing"
Khuyết điểm: "Missed the flight and the next flight was to expense had to take a train to my destination and pay $400 extra dollars. Was at airport and checked in 2 hours early sitting at what seemed to be the only London flight going out. Our flight was not listed on the computer monitors and we checked it several times. Our names were not announced over loud speaker and no one helped us to rebook."

Ưu: "Don't usually have a chance to fly BA in the USA. The flight crew were professional, courteous, and very friendly. They ALL looked so polished and well groomed. Some USA carriers should take a look. It makes a difference. Even their donning hats and putting on suit jackets on landing made an impression on me. Thanks British Airways."
Khuyết điểm: "Nothing Wonderful flight"

Ưu: "Short flight and good snacks"
Khuyết điểm: "Flight was late then we had some other system reload delay. Extra tough after already flying 10+ hours and a 3 hour layover."

Ưu: "Service was very good."
Khuyết điểm: "No choice of main dish for lunch."

Ưu: "The crew on the flight was friendly, and the snacks were okay."
Khuyết điểm: "The flight did not take off when it was supposed to, so I missed my bus at Heathrow airport and had to sleep in the airport. The staff at Heathrow was not helpful, telling me to figure something out and then email the company for money because they may pay me back, but also maybe not. Even before the flight, I had to wait in a baggage check line in Rome for 2 hours while ever British airways employee attempted to address an issue with a single tour group check in. They gave us no information and just had us stand there waiting, refusing to let the line move, implying we are less important than the tour group. It was a miserable traveling experience."

Ưu: "Flight attendants were great."
Khuyết điểm: "Boarding was a little rough."