Galerie Design Hotel Bonn

Nothing, only the sauna

The bed was very uncomfortable. Quality of room and cleaning detail very poor for a hotel that thinks is a 5 stars. Both reading lights broken. Shower had a good flow but of course flooded the entire bathroom because the drain could not cope with it. Room layouts are very weird and rooms are interconnected. Very little noise reduction from each room and outside. Not to mention staff forgot to lock the interconnection and the neighbour by mistake entered our room while we were sleeping. It was a decent older couple but that kept me thinkg what if it was a crazy drunk person. Safety and privacy zero. Spa was ok and food was fair nothing special. Do not deserve a 5 star. Hell, not even 2 for the terrible mattress they provided

Modern decor. Good spread of buffet breakfast.

Unable to completely turn off the shower - it was dripping all night long.

The bar was good, so was the shower.

The reception staff were not friendly or helpful. This was a 5 star hotel but they refused to take our bags to our room. When we discovered that 'design' means minimalist and there was no wardrobe to store the bags in, they were very reluctant to store them for us. There was a wardrobe actually. It was a short metal bar with 5 hangers on, leaving your clothes in full view. Getting in the room was usually tricky as well - you needed to be very strong to turn the lock. The reception staff said, yes, they had received complaints about it but it was new technology so our problem, not theirs. The lighting in the room was also very bright but not in a good way. It was very clinical and 7€ for a bottle of water seems a little expensive!

The room was clean, the people were very friendly. Supermarket in walking distance. For going to the center, the busstop is nearby.

The price from the breakfast is too high for what they serve.