Khách sạn ở Brasilia nằm gần sân bay Conjunto National Mall

Ưu điểm: Very clean and in great location.

Ưu điểm: Very clean and tidy.

Khuyết điểm: Overall, the staff needs to be better trained. It’s no good to be warm and have no good manners. For example, the room service staff who came to the room to deliver food was not polite. He would not say excuse himself to come in, would not ask me if everything was alright and if I needed any further help. He simply walked in and “dumped” the tray of food and left, without saying a word, not even boa note and enjoy your meal. Then we arrived at the restaurant for our breakfast and instead of being greeted and welcomed by the attendant, she simply said “room number?” wrote something down and left. No attempt to show us to our table or to explain to us how their breakfast worked. Nothing, not even a smile to say enjoy your breakfast... The reception person was argumentative when I pointed out that there was a mistake with my reservation. So they were warm people but not profissional. The Melia brand is an international brand. They need to step up there game to keep their reputation in Brazil in line with the rest of the world.

Ưu điểm: Hotel is well located and our room had a close view of the TV tower on the Monumental street. Staff were helpful and there were some good restaurants nearby.

Khuyết điểm: The hotel is part of a much bigger Meliá Brasil 21 development and finding the hotel is a search, as it is behind two other hotels, one is Suite hotel.

Ưu điểm: Location

Khuyết điểm: Old fecilities

Ưu điểm: We had free wi-fi. The continental breakfast was great. Well located for us--next to a large park and a mall (since we forgot our converter).

Khuyết điểm: Staff was uncourteous. Accommodations were disinviting--the couch in our hotel was dirty. Everything seemed old and dingy. Expected much more for the price we paid, especially when charged an extra R$200 to check in early. We felt like we were the only guests because of how vacant the space feels, it gave us an eery feeling. The pool and fitness center are too small to even use and too dirty to make me feel comfortable.

Ưu điểm: The hotel has a great location and the room had a great view!

Khuyết điểm: They overcharged us almost R$150 on the final bill. I had to go item by item to get to the correct value. The bar on the lobby was supposed to accept a member's program points, but they didn't at first. They said they would do it later on the final bill, but they didn't. A lot of items on the menu were not available. I asked for a drink from the menu, and the barman simply decided to do a different recipe. And the gran finale...I asked for 2 wine glasses to have some wine in the room with my husband, and they charged me for the wine glasses!!!! I've never seen that happen in my life!

Ưu điểm: Room was great, big, clean, good distribution

Khuyết điểm: Staff were rude, they really dont try to help you. Exception people from restaurant who are very nice

Ưu điểm: great breakfast, perfect location,friendly staff

Ưu điểm: Friendly staff, great location , nice restaurant , clean , able to access a nice stairwell. Sunny, most staff could speak some English and were very helpful

Khuyết điểm: Beds were firm, shower took a little fiddling with to get hot water

Ưu điểm: Pluses for the hotel include: Comfort and decoration o room, great customer service, location of hotel, views from room.

Khuyết điểm: The hotel could use some attention to detail, as a guest we noticed water infiltration problems with the shower heads, unfinished walls around windows in common areas, equipment needing maintenance in the gym and the pool water was extremely cold.

Khuyết điểm: The staff did not accommodate to my needs at check in or check out and did not discount the daily rate when I was alone in the room ( the other person staying with me stayed only 2 night)

Ưu điểm: Location and good breakfast

Khuyết điểm: Hotel is very clean but needs to be refurbished.

Ưu điểm: Breakfast was good. Staff were friendly enough Price was reasonable

Khuyết điểm: Sauna was wasn’t working and this was not told at check inn or before I booked. Air con in room only had one setting which was high and was extremely noisy.

Ưu điểm: Great location near the shopping centre, extremely clean

Khuyết điểm: There is a 10% additional service charge which booking.com don't tell you about. You need to add 10% to the cost of your booking. Hotel is in need of an update, in particular the shower.

Ưu điểm: Good breakfast!

Khuyết điểm: Room not really clean, staff not helpful.

Ưu điểm: The staff is very nice, the room and location are good.

Khuyết điểm: The fitness center is old, the equipaments don’t work well and they are not clean.

Ưu điểm: The location and the bathroom

Khuyết điểm: The air conditioning is very poor... Almost don't works... The you will feel the heat all the night. I asked to change the room, but the other room had an air conditioning poor too.

Ưu điểm: Location, staff, facillities

Khuyết điểm: Air conditioning noisy

Ưu điểm: Location and it was very clean

Khuyết điểm: Liked it all

Ưu điểm: Brasilia was awesome. A lot to see and the service was ok. The people were very kind and helpful.

Khuyết điểm: All was well