Bklyn House

Area close to subway, make sure you buy a 7 day metro card, save you fortune, area across from projects. Staten

Stayed for 6 nights, room never cleaned, sheets not changed, had to ask for clean towels, they left all dirty ones piled up in room, had to buy are own toilet roll even though we requested some, breakfast OK for first 2 days then never set up on time, and only essentials left out rest of time, smell of cannabis all over the place, not worth money, I was only put in this hotel as other booking cancelled last minute.

After the problems we had, we were moved rooms when we approached staff again, but I was disappointed with how this was handled. I have to praise the hotel for its cleanliness, and the breakfast/ tea and coffee making facilities are nice too. With that said though I won't be staying again.

I've stayed at this hotel a few times, so I had some expectations. Unfortunately on our first night, the room next door to us was allowed to have a birthday party, which they continued for hours and late into the night and invited people who weren't even staying in the room. I had to go down and complain twice, and the noise only ceased when the party left to head out. On top of this, we were placed in a room next to the elevator and there is no soundproofing, so we could hear everything. It made for such an uncomfortable first night.

I like the room

No amenities , no shower cap , not enough tissue , not enough towels , room wasn’t cleaned properly .

Breakfast was nice, location was good. 3 min to tube station and 30 min to centre of New York City

Cleanliness, our room was not clean 3 out of 10 nights. Manager slipped the note couple of days before our check out that room won't be clean because of corona outbreak. You should be cleaning rooms even more not just changing towels! During breakfast no one was sanitizing tables. Stains from tea and coffee on the tables and they wiped it with dry cloth the breadcrumbs. What is that ?! Waste! Oh my god! For such a small dining breakfast space everything is plastic and paper! Stop the waste! You could buy plates, glasses, cutlery and cups and just wash them ! People don't smile, they all look like they don't enjoy being there or a hospitality job at all. No wifi and nobody cared when we complained.