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Free shuttle and very close to the terminals
I checked in at 2am and had no strength to complain so I wasI was very nicely surprised they allowed me late check out at 6pm
Practically no usable wifi, I was unable to work effectively. Very dirty room, a/c not working - had to open window. Developed severe allergies from dirty carpet and sheets.
Much better rooms in new block
Last time got poor room in old block but this one across pool area modern and better
Hassle with driver to pyramids sound and light show over whether tickets included in price quoted by hotel lobby travel agent
I liked that it was close to the airport.
I found the hotel disappointing for the amount of money I paid, in addition to the fact that they charged 27 dollars for internet. The shuttle bus was an hour and a half late in picking me up and the complimentary drink and snack I was meant to receive because of this delay took over four hours.
Staff was not helpful - had to take a taxi to the hotel due to no shuttle availability. We had to load our own bags on to a very high scanning belt even though it was just my daughter and I - no one from the bell staff offered to help - they just stood there!! Sheets were dirty. Carpet in the room was filthy. Bathroom was reasonably clean. Lighting was dismal. We had to leave the hotel at 3:30 a.m. for our flight but the shuttle was late by 10 mnutes. I will never recommend this hotel to anyone!!
it was very very close to the airport which is what i wanted
first time in Egypt and i dont think they get quality service and hotels. The hotel was tired in its decor and fittings especially the bedrooms although relatively clean. Price was too much but with its pretentions and location fair i guess although i know that egypt relatively is a cheap place. Food was not good and overpriced.
We liked the locality near to airport because we spent only one night waiting for the conection from Dar to Munic. Very nice was also overall feeling.
We did not like the tiping asked for everything. Tip is for some extra service but people in Egypt are used to ask for everything and all the time even for service which we already payed reguler (and not so cheep) price. But this is not a problem of Novotel but Egypt in general.
Location. I had a stop over in Cairo and need to find a hotel which is close to the airport. It was the closest and most reasonable one.
I asked for non-smoking room and there was a sing of "non-smoking" room on a door but the smell of cigarettes was awful!
The proximity to the airport.
The hotel staff were dishonest and unreliable.
Efficient airport transfer. No check out necessary for early morning flight.
Entertainment in restaurant area was too loud. Price could be keener.
The room we stayed was clean and nice. The hallway was a little bit dark.
The taxi desk offered only expensive tours even though we wanted to have a simple ride to the pyramids. We had to negotiate with taxi drivers in front of the hotel for 30 minites. They tried to get as much money as they could from us, so it took long time to start.
room service is not as expected
Novotel Cairo Airport ở Quận Heliopolis, Cairo, cách Cây Đức mẹ đồng trinh Mary 12 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ xe limo/xe đưa đón hạng sang, máy vi tính và báo miễn phí ở sảnh. Xe đưa đón sân bay phục vụ miễn phí 24 giờ.
dựa trên 3.600 đánh giá
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