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Nice hotel despite location
This hotel is near the downtown area of Cancun which is very different from the hotel zone. It's in a residential area so it's a little odd to begin with but once you get past that the hotel location, the hotel entrance and facilities are nice. They have a secured parking lot behind the hotel which is a little hard to find at first but I like that they have security 24 hours a day. The hotel room is very clean and a big part of that is all the marble they have in the hotel.
The fixtures such as sink faucet, bathtub faucet and some other wall pieces in the bathroom are rusty. The bathtub faucet was so rusty on the inside it was difficult to work properly. The maids do a good job cleaning so it doesn't look like it needs replacing. The shower curtains smelled of mildew which didn't surprise me
Average
It was close to downtown Cancun.
We were tired when we arrived, and the room they assigned us had not been cleaned. Second room we were given the bathroom door handle didn't work, and the toilet handle broke. We were exhausted so we settled by manually lifting lever to flush toilet.
The hotel staff was friendly and helpful, especially the door men and the wait staff in the restaurant. The desk clerks were less helpful.
Air conditioner units were very noisy had to turn off to sleep
The cocktail waiter/barman - he was fantastic
Too far away from anything useful
we stayed one night before travelling on - we were not rushed and didn't need to check out until 1pm. the staff were great and really helpful about local amenities, Great hot choclate
nope
Nothing in particular
Room was no smoking but there was smell of smoking. Hotel was not central and a long walk for any eating places.
clean, comfortable, polite staff, central location, good value for money
Hotel was well situated and very comfortable
the staff are awful, they never asked us if we would like drinks when we were buy the pool and tried to rip us off when we checked out. not satisfied
Hotel staff, facilities and breakfast
the sunny pool, great breackfast (buffet style)
smell of room (very humid)
Hotel staff is very friendly. Cleaning of rooms very goog.
The rooms are not verycomfortable and need to be refubished.
Tọa lạc tại trung tâm Cancun, Adhara Hacienda Cancun cách Chợ Mercado 23 và Tòa thị chính Benito Juarez 15 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Với khoản phụ phí nhỏ, khách có thể sử dụng xe đưa đón sân bay; ngoài ra còn có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
Hotels.com
dựa trên 715 đánh giá
Sạch sẽ
Thư thái
Tiện nghi
Địa điểm
Nhận phòng |
15:00 |
Trả phòng |
13:00 |
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.