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Nice sized family room
Whilst the staff were friendly and wanted to help and it seems they are doing maintenance and some upgrades, we found the hotel to be tired looking and not very clean. Our bedroom floor was very dirty and even after advising Housekeeping nothing was done about it. The shower drain was blocked, the hot water takes about 15 minutes to arrive in the shower and the balcony door was broken and very difficult to open. We tried having dinner in the restaurant but the menu is extremely limited and ended up eating out each night. Breakfast is reasonable but nothing exciting. We put laundry in on one day and lost a shirt, this was reported to management but nothing was done about it and we were still charged over R400.00 for the laundry and the privilege of them loosing our shirt. Their only reaction was to come to our room and give us a letter telling us not to leave valuables in our room. We are not sure how this relates to them loosing our shirt in their laundry....... There is parking in front of the hotel but it is on street parking public parking with no security so it is not very secure. We were accosted on two occasions by homeless people begging for money as we were locking up our car. WiFi is very poor. We eventually booked out one night early as it was not pleasant being there. We were not offered a discount or rebate for that night even though we had paid upfront for the stay but we were just happy to leave. I would certainly not recommend the hotel to anyone.
Staff wa very friendly
Airconditoner was faulty
Liked the room itself (1011), food was excellent.
Would be nice if it had a better view! Tended to be noisy outside at the front at times (also at night), clearly audible in room.
This was a very pleasant hotel conveniently right next to the CTICC. Clean and well appointed; the suite we stayed in was excellent.
The breakfast could do with some pre-cooked bacon as is usual in most hotels. Otherwise the breakfast was excellent.
Noise (street) was bad, ventilation poor and terrible fish/food type smell 24/7.
close to Convention Center
quality and presentation of food in restaurant and room service !!!!!!!!!!!!!
it's nearby or close to the waterfront,convention national centre,city centre and reassuring location
Highly overpriced in terms of value for money at $500 a night - no room service standard or facilities to speak of. Location is the only distant good thing. Wouldn't recommend anyone to stay there. Needs serious upliftment
Service; Facilities; Staff frienliness - and I have stayed in over 100 hotels around the world. This has to me amongst the worst 3!
Staff were all charming and helpful. The location of the hotel was excellent for the purpose of my visit that was primarily business, but was also good for shopping and restaurants in the waterfront area.
Signals of the hotel wireless network were too weak and I could not get access to internet in my room at all. Dial-up via telephone line worked all right.
Personal attention of al personnel
The supper was halleel. Although friendly treated, as non-moslims in tourist outfit we felt a bit uncomfortable between all fully-dressed people in the dining room. We were not informed about this.
Tọa lạc ở Trung tâm Cape Town, Cape Town, Capetonian Hotel chỉ cách Long Street 1 phút lái xe và cách Khu trưng bày Hai Đại dương 7 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm máy vi tính, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Khách sạn này có 3 phòng họp để phục vụ các chương trình hội thảo, sự kiện. Xe đón khách từ sân bay đến khách sạn phục vụ theo yêu cầu với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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