Adonis Carcassonne - Résidence la Barbacane

Lack of flexibility with rebooking due to corona virus-very rude response from man on desk. Women were helpful.

The location next to the castle is fabulous, a function that was extremely helpful to us.

There was nothing very unpleasant. The only notes are the issue of closing the reception in the early afternoon, which can be a nuisance for those who travel in the late afternoon and cannot leave their bags. One point that I think is unreasonable is the room being equipped with a kitchenette but to clean the utensils you have to buy, I don't see the difference between providing a dish detergent, a sponge and a dish towel and providing towels, sheets and shower gel.