Ea Hotel Elefant

The location was good. No arguing with that. It was right in the central pedestrian district.

A phone that was dead. A TV that got no channels. No parking. The "restaurant" for breakfast was at a different hotel located down the road. No reception at the hotel (as above, you had to go to another place down the road to check in and out). No lights at the entrance. Construction that started in front of the hotel at 7:15am every day. Other than that....

My husband and I've visited Karlovy Vary for several times and we always had a perfect coffee and brilliant cakes in the famous Cafe "Elefant'.

This year everything has changed! The hotel's got a new manager or director. Now it's the part of "Kuchera" hotel. The reception is always empty, the room is rather dirty, both windows in our room were broken! Cafe "Elefant' had been changed too. Now it's rather common, not special, not tasty....

Spacious, clean room with view, well appointed; hotel right in the city centre, very convenient for restaurants, cafes, shopping. Female check-in staff on duty at sister hotel was very helpful and friendly

Check-in/check out (& limited choice breakfast) were at another hotel (200m away) (pasted notices on closed doors of Elephant Hotel), which was not manned until 2pm check-in (hand written notice pasted at counter). Had to lug baggage from Elephant to check-in at sister hotel & back to Elephant with road works on-going (taxi could not enter). No staff at Elephant apart from cleaner. We have to let ourselves in and out.

location, right in the middle of town

Difficult to get to. Very confusing to check in since the hotel and the office are in differenet buildings. Breakfast was not good. Not that great of a place