Casa El Carretero Hotel Boutique

The pool was out of service, under construction and I was not told this before I booked. This was my main reason for booking this hotel. I seemed to be the only guest booked into the hotel I am wondering why it was kept open for me if there would be loud construction, dust and debris all day, each day of my trip. I was not impressed with the lack of communication upon booking as I paid the same as anyone else who would stay there with all amenities in tact. The 20% discount was not enough. One night I was totally alone in the entire hotel, not even staff. Since the doors are always locked I couldn't leave, if I did I would have no way to get back in. I took the someone's hotel keys sitting on the kitchen table and went to dinner or else I'd have been locked out !!! I'd like to know where were the other guests (were they notified that the hotel was under construction and nobody else booked) and where was the staff at the hotel that night? As a woman travelling alone I was incredibly upset by this and this is could have been dangerous if I was locked out at night. I returned at around 1 am and still no one noticed I took their keys and no one was around..