Khách sạn ở Cartagena

Ưu điểm: I have zero complaints about the hotel. It was perfect. Complimentary massage. It had a romantic vibe and private yet cultural feel.

Ưu điểm: Excellent hotel with great staff and very comfortable, spa facilities were excellent

Khuyết điểm: Lighting in the room was lower than I would have expected

Ưu điểm: The staff was amazing! The breakfast was delicious! The location was central and close to everything.

Khuyết điểm: I loved everything!!!

Ưu điểm: Beautiful classic building, excellent location (quiet but easy walking distance to all of old town), wonderful staff who helped us immensely throughout stay (to book scuba trip, expedite breakfast, and get us taxi last minute).

Khuyết điểm: Rooms a bit too deodorized, no windows in room so minimal natural light (but that is because it is an old/classic building).

Ưu điểm: The staff were friendly, knowledgeable and helpful., which meant we really enjoyed our stay.

Ưu điểm: This is a lovely place! Good facilities, large rooms and good location ! Staff are super friendly and helpful.

Ưu điểm: Beautiful, unique building in a more local part of the old city than others. Excellent service. Nice breakfast included. Great and reasonably prices spa service. Big, unique rooms. Good location. Offers an amazing retreat in a beautiful city. Relaxing pool in lobby and nice rooftop tub with great views. We were even greeted with the most Delishious mint lemonaidd. And their candle game is on fleek.

Khuyết điểm: Hard to think of much. Building across the street is under construction so i'd ask for a room away from that until it's done.

Ưu điểm: The staff were all very friendly. They provide excellent service. They are answering all the requests very promptly and nicely.

Khuyết điểm: Nothing

Ưu điểm: breakfast was very nice...

Khuyết điểm: The Stairs... I knew there would be stairs but didn't think much about it until i had to go up and down them... it took a toll on my back!! MY NAME IS ROSE...I WAS ROBERT'S GUEST...

Ưu điểm: The staff greeted you every time you went downstairs. They help to you book excursions and tell you what the best restaurant is in town! They were overly helpful!

Ưu điểm: This is truly an incredible hotel. The grounds are beautiful, an old Spanish colonial home that was converted wants to 10 years ago. Our room was one of the best we’ve ever stayed in, both comfortable and luxurious. The hotel is located in a quiet part of the old city, and a short walk from everything you want to see.

Khuyết điểm: Nothing! Fantastic all around.

Ưu điểm: Wonderful breakfast, top quality food and service! Beautiful, luxurious ambiance and setting. Among all friendly, attentive reception staff, Eliza stands out in exceptional service and providing us accurate, very useful information.

Khuyết điểm: A suggestion to hotel management: While encouraging staff be enthusiastic, offering help to customers, please also emphasize that they should be authentic and avoid overpromise. One woman reception staff (seemed to be in charge) promised a lot, didn't deliver, and there was no follow up the next day (regarding to an inquiry on food tours).

Ưu điểm: This place can only be described in one word: AMAZING!!! The hotel and its architecture are just fantastic. You truly wouldn’t want to leave the hotel. They are so detailed oriented that you’d be amazed even by the wide selection they have for pillows. Yes, I said pillows! In addition to the fantastic facilities and the wonderful staff, Casa San Agustín has also an amazing restaurant called “Alma”. This one is for sure among the too 3 restaurants in Cartagena. So make sure you try it!!

Khuyết điểm: Nothing. Everything was simply perfect!

Ưu điểm: THIS IS ONE OF THE BEST HOTELS, I HAVE EVER STAYED, BEAUTIFUL, CONFORTABLE, THE FOOD EXCELLENT!!! AND THE PEOPLE HAS A GREAT SENSE OF SERVICE, THEY REALLY KNOW HOW TO TREAT GUESTS!!!!! THE INSTALLATIONS WERE PERFECT, AND CENTRIC.

Khuyết điểm: I CAN NOT SAY OF ANYTHING I DID NOT LIKED, EVERYTHING WAS PERFECT DURING MY STAY!!!!

Ưu điểm: The hotel was stunning and ideally located in the city. Staff were extremely friendly, and the facilities were gorgeous. I also had a wonderful spa treatment!

Khuyết điểm: The WiFi was quite weak in the rooms and restaurant areas, but great around the pool and in receptions.

Ưu điểm: I loved everything, especially the staff at this property! The nicest personnel ever! Cheery and helpful!

Khuyết điểm: The ambiance is wonderful! Food excellent! Great Spa services.

Ưu điểm: The service was amazing.

Ưu điểm: Staff were so friendly. everything was walking distance from the hotel. pools and decks are beyond beautiful. cleaning staff came into our room every time we left to clean up (we left them a nice tip). they accommodated us in every way possible.

Ưu điểm: The historical architecture makes for a fantastic setting. The facilities are first class and the food is superb!

Khuyết điểm: Slightly misleading online advertising about their private beach, internal costs for things like the spa and day trips to the beach are exceptionally high for Colombia somewhat offsetting the reasonable accommodation prices

Ưu điểm: Casa San Augustin is in the best location. It is simply beautiful, very comfortable where everything has been thought of to make your stay the ultimate luxury experience. The staff is very nice, the food delicious. We really enjoyed staying there.

Ưu điểm: The hotel itself is set in a beautiful building with lots of character. Beds were among the most comfortable we've ever slept in

Khuyết điểm: In general, however, the hotel was disappointing: - An intimation of what to expect was at the outset as the towelettes at reception were not fresh - Breakfast choice was quite limited. We had dinner at the hotel once; it was quite stodgy, and I wouldn't recommend it, particularly in light of the many fine restaurants and excellent food elsewhere in Cartagena - Do not organise trips through the hotel. In our experience the hotel takes a big override on the cost and did not properly describe what would be provided

Ưu điểm: The good: Very nice staff. Beautiful indoor pool and charming architecture. Comfortable beds. You cannot beat the location. The bad: On our first night they put us in a terrible room (#105.) DO NOT ACCEPT THIS ROOM. ASK TO SEE YOUR ROOM BEFORE ACCEPTING. The room was dark, noisy, with a tiny window and a bathroom that was not air conditioned and had a window opening to the street that could not be closed! Again, be careful with the rooms because some are terrible. In the end, however, after staying in a decent room for several nights but which began to smell of sewage we were moved to a lovely room. The other issue is that the menu doesn't change and, after several days of the same selections we wanted variety. Overall, if you get the right room, it's an excellent hotel with very nice staff.

Ưu điểm: The hotel is beautiful. The staff is always willing to help to make sure your stay is unforgettable. The restaurant ALMA, located in the hotel, is one of the best restaurants in Cartagena. If you are going to spend time in the hotel and are with someone special, this is the place to stay. Unlike the bigger luxury hotels in Cartagena, this hotel offers a more personal/intimate service since there are only about 30 rooms! One of my favorite parts was the coconut treats that the staff leaves in your room every night, which are made in the hotel. I liked them so much, i bought a dozen to bring back with me!

Khuyết điểm: There were very few down sides to our stay, but there was some pressure cleaning of the pool area being done at night until 2am, which was a bit load/disturbing. Also, there are some parts of the hotel that you have to be quite in since some guests complain about everything (the roof sun deck is one of those areas)!

Ưu điểm: I would like to highlighted the good attendace of the emploees in generaly. All of them.

Ưu điểm: Excellent condition and location

Khuyết điểm: Nothing

Ưu điểm: Friendly Staff. Clean, modern. Close to Walled City.

Khuyết điểm: Restaurant hours.

Ưu điểm: The location is great just next to the sea and a shopping mall. There are many swimming pools - all very good! The gym is one of the best I have seen in a hotel. Rooms are modern, clean & comfortable

Khuyết điểm: Breakfast was ok - I was expecting to be amazed but it was nothing more than a 5/10.

Ưu điểm: Overall the hotel was beautiful, the staff was helpful & friendly, and the service was very good. The pools & pool bar was by far our favorite place to be.

Khuyết điểm: Oddly, we kept having to ask for items in the room to be restocked or replaced; coffee creamer, washcloths.

Ưu điểm: Poorly train staff in all areas, lose management, understaffed

Khuyết điểm: The phycal facility is good

Ưu điểm: The attention was great, everybody is on top of their work and want to make you feel good all the time!

Khuyết điểm: I’ll said the wait for elevators is sometimes to long, considering there were not people on, but that is not a big deal...

Ưu điểm: Everything was clean and staff was great

Khuyết điểm: No private beach !

Ưu điểm: Beautiful hotel with nice rooms and common areas, gorgeous pools (the pictures online don’t do them justice), striking views of the ocean and bay, and a quick cab ride to the historic downtown. Staff was very friendly and helpful. Was the perfect choice for my family which included my husband, teenagers and my father and brother. Everyone could appreciate the various amenities, whether it was the extensive buffet breakfast, the gym, the pool, club level or access to sightseeing or other activities.

Khuyết điểm: Nothing.

Ưu điểm: The View, the Club

Khuyết điểm: Front desk

Ưu điểm: The staff were so helpful and kind! Beautiful room and amazing pool!

Ưu điểm: Room facilities were up to expected standard. Staff helpful and welcoming.

Ưu điểm: Above and beyond! Highly recommend it!

Ưu điểm: Stunning hotel. It is an oasis in the heat of the old city. Staff incredibly friendly. Pool is perfect. No better place to have spent our honeymoon.

Khuyết điểm: It is pricey - worth it for a special trip though

Ưu điểm: Stuff very friendly and attend

Khuyết điểm: Harder access to the pool for persons with handicaps.

Ưu điểm: Location

Khuyết điểm: Room is very small for the cost.

Ưu điểm: Very clean, helpful and friendly staff, beautiful views of the ocean and city

Khuyết điểm: For one of our nights it was very loud and hard to sleep well, room was small

Ưu điểm: It was good but could improve more

Khuyết điểm: I had to leave early and I notify more than 24 hours before but they won't pay back the night I didn't use.

Ưu điểm: Beautiful property, historic and great location

Khuyết điểm: Very expensive given local prices. Even the Classic room which was tiny and cramped ... unlike the website pictures.

Ưu điểm: I like the layout of the hotel. The pool was great as well as the breakfast. The bar made delicious drinks. Staff was very friendly.

Khuyết điểm: Staff was attentive but slow. Rooms and bathrooms could use an update.

Ưu điểm: Everything!

Ưu điểm: Lovely property with some of the friendliest and most helpful staff we have met. We celebrated a birthday during our stay and a surprise cake and balloons greeted us when we were shown to our room. Beautiful high ceilings in the rooms with excellent air conditioning. Large bathroom with Loto del Sur products and lovely big fluffy towels. Very nice breakfast with a number of choices and good coffee. The view from the rooftop pool is beautiful and the bar staff there were so attentive. We ordered some poolside food and when it took a bit longer to come than expected we were given a drink on the house. Small touches like this made our experience at Sophia Hotel a stand out one for us. Many thanks to all the hardworking staff at this hotel!

Ưu điểm: The staff is super helpful! Thank you maryuris and harold for all your help! The rooms are so confortable, specially the bed! The rooftop with pool and the location. Thank you Sophia hotel for making our stay in cartagena perfect !!

Ưu điểm: Everything was perfect!!!

Ưu điểm: Excellent hospitality - all the staff were extremely helpful, friendly and efficient. This was a pleasant surprise knowing how it normally is in Colombia :) Beautiful decoration, superb location. We really liked the food, both the breakfast that we had included as well as dishes we ordered on a rooftop terrace. The view from the terrace is amazing!

Khuyết điểm: We liked everything

Ưu điểm: Great location, clean rooms, friendly personal stuff, grear roof top bar. I really recommend this place to stay!

Ưu điểm: The staff was amAzing. Helped us out with translations when we were accidentally pulled over by the police too. Gorgeous room. Nice roof and view. Breakfast was tasty- get the “Cartagena”

Khuyết điểm: The pool is a little shallow. But this is an amazing hotel!!! Stay here !

Ưu điểm: The staff was exceptional! Everyone is so helpful and so nice. Maryuris & Johnny we’re so amazing and helped us book a ride to our next hotel. The hotel is beyond beautiful too. The breakfast was tasty and the rooftop was breathtaking. Can’t recommend Hotel Sophia enough!

Khuyết điểm: Everything was perfect.

Ưu điểm: Everything. Room was great and service exceptional. Perfect location

Khuyết điểm: Couldnt fault anything

Ưu điểm: The place is clean and comfortable and the owner is very nice person!

Ưu điểm: A very big, comfortable bed. Nice and good working AC. Friendly staff. The city center is not too far away, but you have to take a taxi. We usually paid 8000 pesos one way. The airport is really close by, so you can even walk to the hotel.

Khuyết điểm: The breakfast was good, but it was "only" eggs, 1 small arepa and two toasts, plus a little bit of fruit. As I don't like eggs, there was not much left for me to eat. The shared bathroom was ok, but when we were there, the sink was leaking and the floor was always very wet. Our room seemed to be in a part of the house, where you usually put the garage. We didn't really mind, but the street noise was quite loud and there were some insects in our room one day, which came out of nowhere and were pretty disturbing.

Ưu điểm: Best to stay in the historical town if you are desiring a very romantic visit to Cartagena.

Khuyết điểm: Best to stay in the historical town if you are desiring a very romantic visit to Cartagena.

Ưu điểm: Huge rooms, friendly run boutique hotel

Khuyết điểm: Noise from street.

Ưu điểm: Amazing place the host was very accommodating, I’ll definitely stay here again

Khuyết điểm: The are is a little out of the way of the walled city

Ưu điểm: Proximity to airport , local pricing, staff helpful and short taxi ride to historical center quick access

Khuyết điểm: Room on street was noisy others not so

Ưu điểm: Clean , nice

Khuyết điểm: Away from centre , near to airport

Ưu điểm: Every time we wanted to enter a member of the family or the housekeeper had to open the gate. It says Hotel but it's just a home where they rent out 2 tiny bedrooms with no windows and a shared bathroom.

Khuyết điểm: I found multiple long, curly female hair in my bed. The place isn't clean. Also there were ants in the bed. The location is right at a very high traffic part of a big street. Overall a very negative experience.

Ưu điểm: Great staff that went out of their way to help us. Clean quite space and a great value. You could walk to the airport, but with luggage the taxis are inexpensive.

Ưu điểm: Very friendly and helpful hotel staff! We had problems with a booked bus. They called the company and made sure we got finally on the bus. Thanks!

Ưu điểm: Amazing Location

Khuyết điểm: Charming Architecture

Ưu điểm: Very comfortable. Helpful staff. Good breakfast. Great location.

Ưu điểm: The staff is extremely attentive. All the reviews that praise the service and staff are accurate.

Khuyết điểm: Pool is small (but private) and there is no gym, but it is named perfectly as a boutique hotel. I was not really expecting there to be a gym.

Ưu điểm: Beautiful hotel in an amazing location

Khuyết điểm: Nothing

Ưu điểm: All the staff members are making everything perfect all of them. The room the food the view the place. They are friendly. The rooms are perfect.

Khuyết điểm: Nothing !! I hope that the owner of this hotel give the staff members a good salary and somedays a bonus. Because it is a expensive experience this hotel. And all off the staff are fantastic and keep this hotel running there was work on the electricity. So we had no electricity that was not so nice. We dont speak or see the owner about it. BUT all the staff was verry helping and doing everything to help. Special compliments for Martin and Randy!

Ưu điểm: The service was excellent and the included breakfast was amazing (mostly typical breakfast from Cartagena)! Juan took great care of us during breakfast and his service was on point every day! Roberto, Jessica and another young lady (I'm sorry i forgot her name) helped with restaurant reservations/recommendations! The hotel is very intimate and well done, only 12 rooms. The rooms were great, but my favorite part was the shower (strong pressure, which feels amazing after a day of sun tanning)! The roof top pool is perfect for having a couple of drinks, while getting some sun! Loved this hotel and will return! The overall experience was more than we expected (and we had high expectations)!

Khuyết điểm: Make sure you request a room that does not face the street, since the taxi's are more than trigger happy with their horns! Also, there are two night clubs across the street which will keep you up if you are a light sleeper! Guess that stayed in rooms that face the interior said that they could not hear anything!

Ưu điểm: Excellent location, good quality vs price.

Khuyết điểm: No sun light in the room.

Ưu điểm: Wonderful location, wonderful staff, great breakfast.

Khuyết điểm: Only comment is that the standard rooms, though lovely, are quite small and have a window on a dark closed courtyard. But given the rest, would stay in one again!

Ưu điểm: This little hotel is amazing! The most amazing staff (special thanks to our receptionist - he is a very welcoming guy) is so attentive and friendly. Many of which even speak english which makes everything a lot easier for us (not Spanish speakers). The hotel serves great breakfast with a great variety of “international” but also Colombian specialties. Last but not least: the bed was the most comfortable on our entire colombia trip!

Khuyết điểm: There is nothing negative to say! Only thing that could be improved is wifi reception (complaining on a very high level here) and just as a suggestion: german guests like their “wurst” at breakfast but I’m not sure whether it’s even possible to arrange that in Colombia :)

Ưu điểm: Hotel interior is beautiful! The rooms are lovely, it was a really nice touch having L’occitane products. Breakfast is great and service excellent. The living room area of the hotel is lovey to sit and have a Mojito take in sounds of Cartagena! Staff extremely helpful it was a great hotel to start our trip off in Colombia!!

Ưu điểm: Exactly what you expect from a boutique hotel... warm, friendly, great location. Breakfast was very good. I prefer this type of local hotel to large luxury properties. Gives you a better feel for the town.

Ưu điểm: Awesome. Awesome Hotel. We stayed here after a week of hostels and it was perfect. The staff was very welcoming and greet you with a damp towel (feels great after being outside in the Cartagena heat) and a welcome drink, delicious! The rooms are also very cool, ours had a hammock and a massive shower! Breakfast was also delicious. Moreover, we had an excursion the next day where we couldn't bring our large bags and the staff gladly stored them while we were gone :) Amazing Hotel!

Khuyết điểm: Everything was awesome. No complaints.

Ưu điểm: Excellent rooms, breakfast and staff! Amazing

Khuyết điểm: —-

Ưu điểm: A haven of peace right in the centre of old Cartagena.. beautiful rooms, 5 star breakfast .and charming and discreet staff

Ưu điểm: Huge bed and shower, small but refreshing swimming pool, great breakfast

Khuyết điểm: We missed having a restaurant (for lunch / dinner) and check out was a bit uncomfortable (they came to check the minibar while one of us was still in the room dressing up)

Ưu điểm: The location was terrific - just minutes from the clock tower and Plaza Bolivar. The facilities were top notch and the manager was extremely helpful.

Khuyết điểm: I would simplify the breakfast menu. Rather than providing a long menu list of egg permutations, I would simply say that you can have your eggs fried, scrambled or as an omelette and if an omelette, specify what the possible ingredients are e.g. ham, cheese, tomato, mushrooms. Also, 2 chaises longues on the top floor is not enough for the number of rooms. I would get rid of some of the plants and put in another 2. Plus when staff are cleaning the steep spiral staircase, they should put a sign out indicating the steps are slippery. I nearly injured myself when coming down the steps one time and not knowing that the steps were being cleaned.

Ưu điểm: Excellent location, unique and historic building, comfortable room, (with air conditioning!!) and a top notch staff.

Ưu điểm: location, friendliness of staff, excellent breakfast and comfortable suite (junior).

Khuyết điểm: wasn't really anything I didn't like.

Ưu điểm: Excellent location, very helpful staff, charming hotel. A star all round.

Khuyết điểm: Nothing

Ưu điểm: Great and nice!

Khuyết điểm: No seaview!

Ưu điểm: Good bed and pillows. Excelent breakfast with coffe, scrambled eggs, bread and fresh fruit. Great staff, very helpful, and really pleasant stay. The hotel is located in old town, close to restaurants and some of the old famous squares. The hotel is quiet enough to sleep really well at night. The hotel is just 20 minutes drive from the airport and 10 minutes to Boca Grande beach.

Ưu điểm: I speak no Spanish, but was treated like a member of the family from the moment I arrived. The neighborhood is fun, beautiful, and a short (<10 minute) walk to the clock tower/walled city in one direction and the Castillo in the other. And as others have described the room below (2018 reviews)

Khuyết điểm: Nothing

Ưu điểm: Extremely friendly staff. Excellent breakfast. Central to all the sights in Cartagena

Khuyết điểm: Our room was not what we expected for the price we paid.

Ưu điểm: We liked that one can have breakfast all day long

Khuyết điểm: Pool could be cleaner. Dirty dishes should be removed inmediatly. Service inconsistent

Ưu điểm: Architecture is amazing!! Garden, everything was Perfect

Khuyết điểm: Perfect

Ưu điểm: Personal service, food (breakfast, lunch, dinner), location, size of room and amenitites.

Khuyết điểm: nothing, really, we found everything as good as or better than we had heard about this hotel, from colleagues and from other members of our family who had stayed there before we did.

Ưu điểm: the service is exceptional, the location is perfect and the hotel is

Ưu điểm: Peace. Serenity. Attentive and friendly staff. Wonderful building and environment

Khuyết điểm: A fuller introduction to facilities on checkin would have added a lot.

Ưu điểm: Loved the ambience, the staff, the proprietor, the room, the food. I could eat the sea bass ceviche everyday. It was a pleasure to be in this hotel and you felt like you were a part of the historic city even if you never walked out of this place. But of course you do walk outside into the charm of Cartagena and the experience is complete.

Khuyết điểm: construction was noisy and left me unable to enjoy the pool

Ưu điểm: The staff took care of my needs, I felt so comfortable, everyone was gentle and awesome

Khuyết điểm: Loved everything

Ưu điểm: Our stay at Hotel Capellan exceeded all of our expectations in every way possible. I could not recommend this hotel more! The service and staff was excellent, the property is gorgeous and prime location too. We checked out several of the other hotels that we looked into to compare and felt Capellan was by far the best choice.

Ưu điểm: This hotel was absolutely lovely! The staff was incredibly friendly and beyond helpful. The location was great - it's on the cusp of the old town in the hip neighborhood of Getsemeni and there are so many great restaurants, bars and coffee shops within walking distance. Highly recommend!

Khuyết điểm: Nothing! It was a great stay.

Ưu điểm: Beautiful place, enjoyed especially the roof terrace. Location was perfect, easy to walk to the old city and to enjoy Getsemani. Rooms looked beautiful, and had a lovely shower.

Khuyết điểm: Only point of attention would be the breakfast. Although it tasted nice, I would expect a bit more choice (the majority of choices was egg-based).

Ưu điểm: This was a beautiful hotel. I loved the location in the Gestemani, the most vibrant, magical neighborhood and also a short walk into the walled city. The staff was very friendly and welcoming. Our room was large, clean, and very comfortable. Really enjoyed the afternoon happy hour on the rooftop deck.

Khuyết điểm: The smell of mildew in our room was a bit overwhelming.

Ưu điểm: Great location near the historic city. Beautifully restored historical building, lovely decor, and comfortable rooms. The staff is very friendly and helpful. Excellent breakfast.

Ưu điểm: Value for money - showers were great

Khuyết điểm: Speed of checkout

Ưu điểm: Everything fantastic!!! The location and the staff amazing!!!

Ưu điểm: Absolutely fabulous hotel- immaculately clean and staff brilliantly helpful, with good English. Breakfast was varied and delicious. Location perfect in close walking to old town, lots of restaurants close by. Would love to return

Khuyết điểm: Nothing

Ưu điểm: Breakfast was excellent. The pool, the location, architecture and remodeling of the hotel.

Khuyết điểm: Coffee time in the afternoon is not organized, the staff does not have enough information for the tourist.

Ưu điểm: Beautiful hotel, the rooms are amazing, we loved everything about it

Khuyết điểm: Nothing

Ưu điểm: Overall good, easy checkin. About 7 mins in taxi from the old city. Very clean and bedrooms are nice. Breakfast is decent too.

Khuyết điểm: Please not there is no hotel shuttle. I had emailed at least 48hrs ahead of arrival with no response to the email. I arrived prior to my friends and ending up getting a taxi - 15 mins from airport, asked for shuttle for my friends as they arrived late, was told there is none.

Ưu điểm: Great hotel and very kind staff. The area is safe. We would walk to get a late night meal past 8pm.

Ưu điểm: Good location, stylish, spacious and clean room, good bathroom, fast wifi, OK breakfast (the fruits were delicious, the coffee was the usual Colombian affair), the staff was mostly polite and friendly.

Khuyết điểm: I specifically asked for a quiet room during the reservation process, but the one given on the first floor was nothing but quiet: I could hear all the noise from the street, from the corridor and also from the reception area. The second night they were cleaning the ground floor, talking, scrubbing, pushing furniture around until 1:30 at night, and it felt as if they had been working in my own room. Since I had to leave quite early, I really wanted to sleep, so I went down three times to ask them to try to make less noise, but it didn't make much difference (and the night receptionist's attitude just made the whole situation even worse). I would never stay here again.

Ưu điểm: This is a cute hotel. Clean and comfortable. The double king bed is very comfortable. The breakfast is good and plentiful and the staff are very friendly and helpful. It is located a 5 minute walk from the beach, and close to shops and restaurants. If you stay here, pay the extra for a room with a view. Overall we were delighted and will definitely stay there again.

Khuyết điểm: There is not a lot wrong here. The lift is a bit slow. Nothing else to complain about.

Ưu điểm: The hotel was immaculate, great room with a big comfy bed. Really good location and staff were so nice. Only downside was lack of pool but there is an outside deck area

Ưu điểm: We only stayed for a short amount of time but for the time that we were there, the staff were welcoming and very helpful. The hotel is located near the public beaches and is surrounded by a bunch of locally owned shops and restaurants. Definitely recommend this place for anyone looking to stay in Cartagena.

Ưu điểm: Staff were very nice helpful.

Ưu điểm: Location

Khuyết điểm: Building too small

Ưu điểm: Room and bathroom were pretty big. It’s very well located. Staff was very eager to help us get a taxi every time we went out. Location is good.

Khuyết điểm: Room does not have black out curtains. Our room was on the seventh floor but the elevator went up to the sixth floor. The hotel doesn’t have a pool.

Ưu điểm: The staff is on top of things ! They are all very helpful , polite, sweet and are always there for you ! The breakfast was awesome it’s a buffet and changes a bit every day. They also offer lunch which we had once really delicious. The location is amazing 2 min to the beach and all you need right around you food , bank , grocery , pharmacy perfect location and at night around 10pm I would say a decent noise level

Khuyết điểm: Nothing

Ưu điểm: This beautiful colonial house with its warm en superfriendly people is located approximately 200 meters from the wall and the San Diego area. And quite close to the airport

Ưu điểm: The house is beautiful, in a quiet area, near the sea side and 10 minutes from the city center. They have a very good, daily changing breakfast. The terraces and the pool are great! The staff is incredibly nice and friendly.

Khuyết điểm: Our room was quite disappointing, with a window, looking at a very nearby wall. Air condition was loud, but effective. The bathroom and toilet were very poor. There was no door, separating this area from the room. There was just one main light in the room and no bedside lamps.

Ưu điểm: Very nice hotel with big terraces and a pool. Rooms are very comfortable. Short walk to the old town.

Khuyết điểm: The staff's English is very limited.

Ưu điểm: The stuff was very bad, they were very bad with us when we had a problem. No electricity for the whole day and nobody helped us. The worst experience in Colombia

Ưu điểm: The great rooms, swimmingpool, roofterace, nice staff. It’s a great place if you want some rest and enjoy Cartagena in a polite way. We had a late check-out and could use everything for free:)

Khuyết điểm: The breakfast is not expanded.

Ưu điểm: Clean and beautiful castillo Quiet location walking distance to historic center Amazing service by the staff Good view of the sea from the room

Ưu điểm: Great location! Staff is friendly and helpful.

Ưu điểm: The property is incredible, Spanish style mansion. ALL the staff are sooooo friendly and will make sure your every need is attended to. Location is good, you can walk to the historic centre in less than 5 mins, and it’s 10 mins from the airport.

Khuyết điểm: Nothing at all!

Ưu điểm: This stay was amazing! The house/hotel is beautiful, the rooms equally charming with shower right next to bed (divided by stained glass). Air condition was working perfectly to soothe hot and humid Cartagena days and ceiling fan to keep the night cool. Breakfast was more or less the same, but delicious and served with care. The staff is great, very warm and attentive, they really made our stay more welcoming.

Khuyết điểm: I honestly can't find a single thing we didn't like.

Ưu điểm: This was where we spent our first 2 nights in Colombia, having arrived very tired from a 40 hour journey from NZ. The staff could not have been more friendly and helpful. The hotel is charming and a delightful oasis in the heat of the day. They allowed us to use the downstairs shower to freshen up and get changed, and gave us cold juice. We were then able to check in to our room early, at midday, as we had arrived at 8.30 am. Breakfast was a different cooked dish each day, with fresh tropical fruits, juice and coffee. The place has a lovely calm atmosphere, and the girls who looked after us were just wonderful...thank you to Maria and Cindy. Comfy bed, with ensuite in our room, a ceiling fan, a/c, and doors out to a terrace overlooking the lovely pool.

Khuyết điểm: Nothing....it was perfect.

Ưu điểm: The location was very convenient, and close to many restaurants and stores. The breakfast was particularly good. It was served at the table and not in a buffet style. We appreciated the large complementary bottle of water given and the availability of AC. The staff was helpful and nice.

Khuyết điểm: Other than the bottle of water, the fridge was empty. The availability of a mini-bar would have been handy, but given the central location of the hotel, it may not be necessary.

Ưu điểm: The location is perfect. The breakfast was great. The rooftop pool was a plus to cool off in the afternoons.

Ưu điểm: The breakfast was lovely--it was so convenient to wake up and have coffee and a delicious meal right in the hotel. William and Samuel were incredible as hotel receptionist extraordinaires. They made our stay comfortable, pleasant and went out of their way to book restaurant reservations and excursions. The location was also perfect--everything is within walking distance! We couldn't be happier with our stay and will definitely go back!

Ưu điểm: The room and balcony.

Ưu điểm: Nice room. Powerful A/C! :) Excellent location in El Centro.

Khuyết điểm: No complaints.

Ưu điểm: The location was perfect and the room was big and clean. Enjoyed the balcony with a view of the park.

Ưu điểm: Excellent service and information provide, great location, felt safe at all times.

Khuyết điểm: Small shower, and rooftop pool was tiny, for thr price we paid, expected abit more

Ưu điểm: Our stay at Casa Le Fe was incredible. The staff was so helpful and made the trip easy. They responded quickly to each request with a positive attitude. The location of the hotel couldn't be better. It is a quiet oasis in the middle of everything.

Ưu điểm: The hotel is well located in the old city. The staff is fantastic and very helpful. They helped us with making some changes to our reservation seamlessly. ¡Muchísimas gracias a toda la tripulación del hotel!

Ưu điểm: The staff was friendly, the breakfast was fine and the rooftop is nice, but small.

Khuyết điểm: The room was very small, dark and hot. The AC only works when you use the key, so it takes a while until the room cools down. The hotel is nice, but small. I don't think it's worth the price we paid. Climbing three floors with luggage is not fun.

Ưu điểm: Great location near Getsemani and the old town with lovely pool and terrace. Staff very helpful and room was comfortable.

Khuyết điểm: Breakfast on first day ran out of items, room was on small side but fine.

Ưu điểm: Lovely little hotel with swimming pool on the rooftop and spa. We loved the ambiance and decor. Staff was welcoming and generally ready to assist.

Khuyết điểm: On our last day at the hotel some (drunk and loud) guests were playing loud music in the swimming pool and brought in food and drinks from outside the hotel, making it impossible for anyone else not only to use the pool area but also to enjoy the piece and quiet of other hotel areas, includign our own room! Definitely not the kind of guests you would expect at this hotel... The staff on site was not particularly proactive in addressing the issue. We did not find the tour to Islas del Rosarios recommended by the hotel of good quality. It was to an overly crowded island and the beach / water were nothing impressive. If you go, find a private lancha and go to one of the islands where the big tour agencies do not take tourists. Finally, even if we Getsemani is a nice neighbourhood of Cartagena, we found that most nice restaurants and bars for dinner and drinks are in the Centro historico area (a 10 minute walk from the hotel), so it would have made more sense for us to have a hotel in that area instead.

Ưu điểm: Nice location in Getsemani, very comfortable beds, rooms nicely appointed

Khuyết điểm: Lacks in customer service. First room assigned had no Wi-Fi and no hot water. Manager forgot to tell me at check-in that Wi-Fi was not working in this part of hotel due to work being done. I needed Wi-Fi for work. Second room assigned (less desirable room yet no refund) had malfunctioning mini-bar. I was polite and tried to address issues first by phone but eventually had to appear at Reception to get anyone to assist. Have stayed elsewhere in town with more attentive hotel staff and will do so on my next visit.

Ưu điểm: Loved the bathroom decor and bed very comfy. All the staff was very nice.

Khuyết điểm: The WiFi was weak and unable to be used in my hotel room. Had to go sit in the hallway or the lobby to use the WiFi. A bit of an pain.

Ưu điểm: Friendly staff and clean facility!

Ưu điểm: Serene oasis in the middle of bustling Getsemani. We were upgraded to a lovely two floor suite which was spacious and great value for money. The staff were excellent and helped with various tour bookings, day trips, and restaurant reservations. I would highly recommend this hotel!

Khuyết điểm: There was loud construction which woke me up. Also the WiFi in the rooms was bad at times.

Ưu điểm: Good location in the Getsamani district. Very confortable and luxurious rooms. Nice rooftop with the swimming pool and long chairs.

Ưu điểm: The breakfast was excellent, with generous fresh-fruit starters. The location is very good, in vibey Getsamani and also within easy walking distance of the historic centre and city ramparts.

Ưu điểm: Staff is great, very friendly and polite. Great room, great breakfast.

Khuyết điểm: The terrace with sunbeds is rather small, it's good for suntanning, however the pool is small and shallow, so not a place to go for a morning swim.

Ưu điểm: Great location and food & service was great

Ưu điểm: Excellent customer service better then United states will definitely recommend and return back.

Ưu điểm: We like everything

Khuyết điểm: The were rebuilding the pool, so we could not enjoy it

Ưu điểm: Friendly staff, nice room and good location.

Khuyết điểm: The main pool was closed.

Ưu điểm: I liked the fact they had a travel agency to book my trips day before. The pool is huge lots of space. The pool bar is great. Great drinks. Check in was fast and they even signed me up with a hilton account for free. I asked to leave my luggage for my flight so i could do some extra stuff and they helped me with that. So i was very happy. Me and my fiancé were treated like royal. I would come back. Thank you Hilton Cartagena!!!

Khuyết điểm: Didnt like that fact i got a lil hot at night. So i had to get up at night and reset the air conditioner. I asked for a late check out but they didnt have the space. The hotel was booked 100%. All around i dont have not really bad to say.

Ưu điểm: The food was really good. The breakfast was great! Clean rooms and comfortable beds. Friendly staff.

Khuyết điểm: The outside of the building looks dated. The pool area was being renovated but the other pool area looks dated as well.

Ưu điểm: The service was amazing! They got out of their way to accommodate our needs. Was traveling with a small baby and as soon as they saw that they offered a crib and room service would sterilize baby bottles for no additional cost! Very happy with their level pf service.

Khuyết điểm: We were a little disappointed at the fact that the pool was under construction. That was tue main reason for us staying here. Hopefully next time there will be an even nicer pool to swim in

Ưu điểm: Check out the restaurant next door with a view of the bay excellent food

Ưu điểm: Very helpful Staff. Good breakfast (pretty expensive though).

Khuyết điểm: The biggest pool was under renovation, old rooms and facilities, not too clean rooms.

Ưu điểm: Great, comfortable place to stay after camping out in Palomino, Tayrona and Minca.

Khuyết điểm: They could have informed us that the big pool is under construction. Our son was very disappointed.

Ưu điểm: The location was fantastic very helpful staff I would definitely would come back again.

Ưu điểm: Excellent location and rooms are clean and comfortable. The staff is friendly and professional.

Khuyết điểm: The pool is being renovated and is covered by a large tarp. Thus, the view from the window is a beautiful ocean beside a very ugly construction site. You could use the other pools but you would swim beside a very muddy mess.