Khách sạn ở Cartagena nằm gần Hospital Naval de Cartagena

Ưu điểm: Great hotel, recommended

Khuyết điểm: N/A

Ưu điểm: I totally recommend this place . The ONLY issue for me and my partner it was the food. Food was very pricey and not good quality .

Ưu điểm: It's a nice modern hotel

Khuyết điểm: The guest policy. I couldn't even get my Venezuelan girlfriend in the hotel because they looked at her like a prostitute which she is not... I think.

Ưu điểm: Great views from my room! Multiple English speaking staff made it easier to book activities. Taxis were everywhere easy to get to where you need to be. Grocery and Shopping mall are super close!

Ưu điểm: Nice hotel at the level expected for a Hyatt branch. Nice decorated room with super confortable bed. Nice and quality ammenities. They have a doctor in-house just in case a gyest need it. Excellent service at no extra cost for the guest. Staff was professional and nice, always willing to help. Transportation in and out was easy and location was convinient for BocaGrande or Cartagena center at 15min safe walking or 5 min at taxi ride.

Khuyết điểm: They could focus more on single plastic reduction. I didn't receive the high floor room requested.

Ưu điểm: Overall the hotel was beautiful, the staff was helpful & friendly, and the service was very good. The pools & pool bar was by far our favorite place to be.

Khuyết điểm: Oddly, we kept having to ask for items in the room to be restocked or replaced; coffee creamer, washcloths.

Ưu điểm: The attention was great, everybody is on top of their work and want to make you feel good all the time!

Khuyết điểm: I’ll said the wait for elevators is sometimes to long, considering there were not people on, but that is not a big deal...

Ưu điểm: Everything was just perfect. We had a great time

Ưu điểm: Beautiful, new, comfortable and wonderful, helpful, well trained staff

Khuyết điểm: Perhaps the expensive breakfast - $35.00

Ưu điểm: the location was great

Ưu điểm: Good comfort

Khuyết điểm: The check out was just a nightmare

Ưu điểm: Breakfast okay, not spectacular. Location was great!

Khuyết điểm: Employees lack a sense of urgency

Ưu điểm: Excellent location

Khuyết điểm: No view on the room

Ưu điểm: I can't say enough about how much I enjoyed this hotel. You have all the amenities you could want from a top grade hotel, paired with a friendly/warm staff who make it feel more like a boutique hotel. The restaurant on the first floor (Harry Sasson) was also great. I will definitely stay here again when I return to Cartagena!

Ưu điểm: Excellent hotel, the best large hotel in the Cartagena old town.

Ưu điểm: A lovely property most centrally located , clean and with all the amenities required !

Khuyết điểm: Nothing at all !

Ưu điểm: Great location

Khuyết điểm: Facilities need to be updated

Ưu điểm: BREAKFAST WAS AMAZING BUT BIT EXPENSIVE.

Khuyết điểm: THE EXTERIOR COLOR OF THE HOTEL

Ưu điểm: Location! Room service!

Khuyết điểm: Nothing

Ưu điểm: Outstanding service and friendly & accomodating staff. Hotel well kept and clean. Customer oriented services. My wife and I loved the hotel. Going back again

Khuyết điểm: The smell of molde in the rooms.

Ưu điểm: Architecture

Khuyết điểm: Nada

Ưu điểm: Breakfast was delicious--I ordered a simple bowl of fresh fruit and coffee (both delicious), and the atmosphere of the courtyard was serene, a lovely place to start the day. Likewise for the roof terrace, lovely staff were very attentive.

Khuyết điểm: Noise level is somewhat high for rooms that border the courtyard, but it did not really detract from my stay.

Ưu điểm: The food is really good, the location. One of the biggest pools in the old city.

Khuyết điểm: I think they can improve the outdoor areas with fans and outdoors air conditioning.

Ưu điểm: Hotel is in a prime location for the old section of Cartagena.

Khuyết điểm: Overpriced for what you get. Room faced interior open place in hotel and was extremely loud at all hours.

Ưu điểm: Good location, wonderful decoration and awesome service, staff was amazing.

Ưu điểm: Nice location, beautiful rooftop, good Service.

Khuyết điểm: The staff from the hotel wanted to charge as taxes already paid by Internet.

Ưu điểm: Great views and the staff was amazing

Khuyết điểm: The roof had a water leak that should have been taken care in advance

Ưu điểm: Some of the staff was very attentive when we first got there. The views from the rooftop were amazing and it was the perfect area to have a drink and watch the sunset.

Khuyết điểm: The hotel had no water. We walked around all day and needed a shower at night, but the water went out. The staff did not communicate the status of the issue to us and seemed to treat the situation more as the norm versus an emergency. They told us we were going to be called when our water came on, it never did. We stayed up until 2:00 am waiting for a call. We felt very disrespected.

Ưu điểm: Location, room, design and friendly staff.

Khuyết điểm: Restaurants. Things in the menu repeatedly over days not available. Technical problems with the water.

Ưu điểm: Everything was great, adorable staff and good breakfast. The rooftop pool is amazing !

Ưu điểm: Staff were great! Wilson was extremely friendly and helpful to book us a tour and transport. Pool and view are the best in the old town and we made good use of it.

Khuyết điểm: Attention to some details in regards to general organisation of our room was lacking for a 5 star hotel. Eg. They didn't top us up with water bottles after cleaning even though we had been told that we would get complimentary water each day. Not all shampoos etc were replenished. The room keys also stopped working all the time even when we didn't leave them next to out phones.

Ưu điểm: Outstanding rooftop and view, beautiful breakfast area, and exceptional service.

Khuyết điểm: Limited breakfast choices and slow preparation. Staff on the rooftop doesn't speak English, but wouldn't say if they don't understand, so it was impossible to get all that was ordered.

Ưu điểm: The staff was great. Little English

Khuyết điểm: Water went off, elevator was down

Ưu điểm: Outstanding location, staff were wonderful, pool is glorious

Khuyết điểm: Breakfast was not amazing. Keys to the bedroom didn't work, but the staff were quick to offer a solution

Ưu điểm: The breakfast was great and most of the staff was awesome.

Khuyết điểm: The check in process was a nightmare and the room wasn’t at all what I thought I should have gotten for what I paid. I paid $350-700 more than my two friends did for the same amount of nights and they got a BETTER room!

Ưu điểm: Location, facilities Victor and wilson

Khuyết điểm: Wifi

Ưu điểm: Staff was super friendly and helpful. Bell hops were awesome!

Khuyết điểm: Dinner menu was just ok. Some choices ran out which was disappointing. Noise from street was a little loud at times, bit that is not the hotels fault

Ưu điểm: loved the baby deer, sloth, toucan. Nice sheets!

Ưu điểm: Beach and pool areas

Khuyết điểm: Check in / Check out Old furniture Poor breakfast

Ưu điểm: Staff very attentive and tasty breakfast. Comfortable rooms.

Khuyết điểm: The outside bar food at pool could be better quality.

Ưu điểm: The pool and location is ok but hats all.

Khuyết điểm: I knew 30 seconds in it would not be good when the desk agent asked more than immigration about the stamps in my passport, then asked my girl friend in Spanish about the stay rather than to me in English. My request upon booking was ignored for a king bed in a quiet location. We got 2 queen beds in a mold ridden room we could hear the AC leaking but the sound of the staff area and their loud talking and banging drowned out most. They told my friend we could upgrade for a fee so there were king beds available but for an extra fee. When I booked I was told no fee if available. The house wine at the pool was 80 pesos the other wines are double. I assumed house might be Colombian or Chile or Argentina but to produce a horrid dark yellow Italian Chardonnay that looked like it had been sitting in the sun for a few years is nothing short of a joke. Bottom line not worth the money, this is a 2-3 start hotel at best and worth no more than $40/50 per night. I love the colonial hotels but to beat the new ones with nice pools they need to deliver in other areas and this fails in all areas. I am sitting in the Intercontinental typing this, it was cheaper per night and the pool, facilities and staff are a million times better. I will never go back here even the checkout was a nightmare just a backward thinking mentality.

Khuyết điểm: 1. Attitude of the staff 2. liers 3. accommodations in the rooms 4. same type of breakfast everyday

Ưu điểm: Animals in the grounds: Deer (at least 2) wandering around, a sloth, colourful large-beaked bird. The pool is awesome. And pool-side dining staff were great.

Khuyết điểm: Reception staff are a bit odd. Normal things like getting a spare room key card seemed very difficult for them. Room was ok, large but old (I think I was in the old building).

Ưu điểm: Beautiful property ,very clean , close to the beach

Ưu điểm: The pool area is lovely and all the little sitting areas in the palm trees.

Khuyết điểm: Rooms are very basic.

Ưu điểm: Always a pleasure to stay here - we have a girl of 3 years old and she really likes it. Wild deers/ rabbits / birds all over the property. Great pool with different levels.

Khuyết điểm: Food was not fantastic - room for improvement

Ưu điểm: The pool area

Khuyết điểm: Unfriendly staff Food quality poor Household staff not efficient. ..... rooms not cleaned till Late in evening and issues getting replacement towels on more than one occasion.

Ưu điểm: Services and facilities

Khuyết điểm: Multi level hotel with difficult and possible access for caring your own luggage fortunately they had bellhops to do it some other rooms are faded and required total rehabilitation

Ưu điểm: Pool, rooftop

Khuyết điểm: Check-out flexibility.

Ưu điểm: View. Location. Food.

Khuyết điểm: Issues with the reservation team, was a gift ended in a nightmare.

Ưu điểm: Hotel and room very clean Excellent breakfast Very big and beautiful room, with a good view

Khuyết điểm: It's not in a good position, to go to the city center you always have to take a taxi. The small beach in front of the hotel is not beautiful.

Ưu điểm: Modern, clean and awesome breakfast.

Khuyết điểm: All good

Khuyết điểm: It's too cold in the lobby and in the restaurants. We got just two times the right amount of showering towels in ten days. Once the yakuzi smelled so bad that we almost threw up, and the smelled stayed in our bath clothes so they washed them for free. The beach in front of the hotel is terrible. The sand is black and the water is clearly dirty because of all the boats who go in to the port just a few kilometers aside the hotel.

Ưu điểm: Clean, quiet and the view from the room

Khuyết điểm: Just a bit of walking to the old town.

Ưu điểm: Everything was excellent, easy check in, nice staff, beautiful view of the sea, cool pool, clean, location was perfect. There is a shopping mall next to the hotel. Confortable bath, confortable room, very clean and prety. I'll go back!

Ưu điểm: They asked us to change rooms because of a leak - the room we got met our expectations, and they were kind enough to offer a free dinner and a decrease in price (smaller room) to make up for the switch. It's a beautiful hotel and the staff were very nice!

Ưu điểm: Staff was stellar. Extremely helpful and kind. We loved the way they made us feel at home. Rooms were spacious and clean!

Khuyết điểm: We wish we could have stayed longer!