Khách sạn ở Cartagena nằm gần sân bay Hospital Naval de Cartagena

Ưu điểm: The building is beautiful as are the facilities. Well located.

Khuyết điểm: Our room looked out onto a maintenance area which was cleverly and sympathetically covered in plants. But it was still a maintenance area.

Ưu điểm: Breakfast, ambience and pool.

Ưu điểm: The place itself an old monastery renovated to be a hotel . The location , close to everything

Khuyết điểm: Breakfast wasn’t espectacular .....

Ưu điểm: The hotel is beautiful and in a wonderful location inside the walled city. our room was very basic, in the wing by the pool. it was really nothing special - looked like any room with 2 beds but the beds were so comfortable. our friends stayed in a suite in the convent area and it was really beautiful. upgrade if you can!

Ưu điểm: Central location and excellent property. The 1621 restaurant was a No1 hit and the cocktail bar an absolute must

Khuyết điểm: Little to think of as it was such a great place to stay. They could stop people leaving items on beds to reserve them ( up to 3 hours in many cases so if full it would be hard to get a bed near the pool)

Ưu điểm: I can't say enough about how much I enjoyed this hotel. You have all the amenities you could want from a top grade hotel, paired with a friendly/warm staff who make it feel more like a boutique hotel. The restaurant on the first floor (Harry Sasson) was also great. I will definitely stay here again when I return to Cartagena!

Ưu điểm: Outstanding historic property with great amenities and service !

Khuyết điểm: N/A

Ưu điểm: Their friendly, courteous, and welcoming staff. Breakfast was the best I ever had!

Khuyết điểm: Noise can be easily transferred through the walls.

Ưu điểm: Hotel is in a prime location for the old section of Cartagena.

Khuyết điểm: Overpriced for what you get. Room faced interior open place in hotel and was extremely loud at all hours.

Ưu điểm: The hotel was in a great location. The staff was very nice. It is the go to hotel. We stayed for 7 days. The noise level....none. I was able to get the best sleep. Make sure you bring wash clothes. There's laundry services available for cheaper down the street.

Khuyết điểm: It took them hours to clean the rooms. WE would leave at 09:30am, come back at 1pm or 2pm and our room was still dirty. They were nice about cleaning, but when you've been in the Cartagena heat, all you want to do is lay down. It would probably be best if they start cleaning sooner. There's no wash clothes. No pool--this would have been nice those hot days. All in all...I WILL BE COMING BACK AND STAYING HERE!!!

Ưu điểm: Very good location, few minutes by walk from beach. Kindly staff and good breakfast.

Ưu điểm: The location is amazing The breakfast was delicious Once I got to the hotel in person, the staff were friendly, unfortunately that friendliness couldn’t erase the whole negative interaction beforehand. First impressions are very important

Khuyết điểm: I ask for the room to be clean, she came after 3pm, by that time I had gone and come back. It was truly inconvenient. Correspondence with the staff via email was poor, most of it due to language barrier. I made an international phone call to the hotel and was placed on hold for 12 minutes. Now I am stuck with a $5 per minute bill.

Ưu điểm: Excellent price/quality Staff very friendly & helpful Breakfast excellent

Khuyết điểm: Nothing

Ưu điểm: We only stayed for a short amount of time but for the time that we were there, the staff were welcoming and very helpful. The hotel is located near the public beaches and is surrounded by a bunch of locally owned shops and restaurants. Definitely recommend this place for anyone looking to stay in Cartagena.

Ưu điểm: Great value for money

Khuyết điểm: Breakfast was great , value for money ,friendly staff

Khuyết điểm: Outdated photos, very old furniture

Ưu điểm: The room was spacious. bathroom was excellent shower had good pressure. Clean. Bed was big and comfortable. Breakfast was good. Easy to get a taxi to get into town, which is 10 minutes drive depending on traffic.

Khuyết điểm: Could not open the bedroom window and only could open the one in the bathroom.

Ưu điểm: Good location in front of the beach. very good breakfast

Khuyết điểm: very small pool.

Ưu điểm: The hotel is positioned well, with nicely decorated rooms, the view of the sea is nice. The Lobby is poor with mildew and mold odor, I was in the 16 floor, the corridor stinks, there is a permanent smell of burnt frying oil, of fried fish, fried eggs at any given minute of the day. The same bad smell hits you when you go to eat breakfast. If you have allergies or have a bronchial issues you will get sick from this air quality. I will never recommend this hotel to anyone no ever go back there

Ưu điểm: Breakfast buffet was very good with a wide variety of choice. All staff throughout the hotel were friendly and helpful. There is a stair lift between mezzanine levels that was very useful . Bedrooms were spacious and had a balcony looking over seafront. Plenty of small cafes and restaurants in the area although the restaurants in the hotel were good.

Khuyết điểm: Nothing - very pleased.

Ưu điểm: Breakfast was very good - it was supposed to be included, but we were still charged. The view was outstanding - close walk to beach. The bed and pillows were very comfortable. Staff very friendly. Housekeeping was prompt and thorough with clean sheets/towels. Elevators were quick which was nice since we were on a top floor. Place to clean your feet with water after the beach right outside door to hotel. AC worked great.

Khuyết điểm: The sheets and towels were clean, but there was dust on furniture, the air vent was covered in dust and a broken window that did not shut in the bathroom. Water pressure in one shower was very low and we had difficulty regulating water temperature. The other shower was small and poorly set up as you had to be inside the shower to turn on the water which was uncomfortable to be in the cold water before it warmed up. There were no wash cloths. Beach chairs are hard plastic and not very comfortable.

Ưu điểm: We had a nice seeview

Khuyết điểm: No frene water in the room

Ưu điểm: Water leaks in room. Very unprofessional treat at check in. Elevator must be seen by a technician. It does not stop at 9. And the other one does not work at all.

Khuyết điểm: Not a 3 star hotel. Not recommended it Very disappointed.

Ưu điểm: Nothing

Khuyết điểm: Check in process is a disaster and lasted more than 2 hours. Check out process also takes a lot of time and burocracy. No WIFI in rooms. Publicatie arena’s are extremely hot. Air conditioning in room was barely sufficient

Ưu điểm: Location is ok!

Khuyết điểm: The hotel was really bad and I can’t recommend! The rooms are terrible. Careful they take extra money for everything!!

Khuyết điểm: I arrived few minutes after 1 pm meanwhile i was moving from one side to another side til almost 12 am, the room was not what I reserved, the air condition was not working, the bathroom was big, but not for handicap service

Ưu điểm: Seriously the worst value, I booked it on the pics on booking.com. Airconditioning was kaput. Asked for another room which I got, with airconditioning kaput as well. Elevators are horrible, very long waiting and other elevators broken. Had to go to reception to get soap which was missing in bathroom. This hotel is run as a gettaway for local families. Very strange booking.com advertises this property to locals. Buildings and everything else in desperate need of complete refit.

Khuyết điểm: Just about everything. Broken security latch on the room door. Safe loose in closet, not bolted.

Ưu điểm: Location was great breakfast good . Lots of activities. Right on the beach. Very attentive personnel

Khuyết điểm: One of the two elevators was broken and it was easier to walk up and down 6 flights of stairs rather than wait. Room was in need of renovation

Ưu điểm: Good location, security and door staff were friendly and helpful.

Khuyết điểm: Everything in my bathroom was broken! Other things were breaking left and right. I told staff about it and they didn’t bother to fix it. The room had a poor layout, hard to even find an outlet. Fried he was dirty, couch was old and dirty, bed was as hard as the floor. The front desk is super slow, kept me waiting 30 minutes to check in because they couldn’t find my reservation, lobby is horribly hot, no AC. I’m not sure why it had good ratings on google and other sites. I’m thinking it’s just because they do promotions for good reviews or because they give out free alcohol to the all inclusive buyers.

Ưu điểm: Bad staff, particularly security. Horrible beds, dirty and outdated.

Khuyết điểm: Charged misterious extra fees. All inclusive food is bad. Rooms are terrible . A total rip off.

Ưu điểm: Nothing - we will never stay here or at an associated property again, and would strongly recommend anyone from staying here as well

Khuyết điểm: Of the last 5 years of 1500+ nights in hotels, I have never encountered a worst place to stay in my life. This is unlike any other property with rules and processes carefully designed to make a guest's experience challenging. 1. Check-in only takes an hour at the front desk, accepting payment usually results in US banks blocking your card due to suspected fraud, and guests can count on another 30 min before room inspection can be complete and a key is obtained 2. Wifi is non-existant 3. There are strange restrictions around where you can move around the hotel as well taking your room towel out of the room (really?) 4. Exercising "discipline," redundant process, and rules requires a lot of monitoring and staff, and the hotel has impressively invested plenty of manpower in that area 5. Oh and don't dare leave your key in your room, it will only take several hours for the hotel to find a locksmith...one would have thought to keep duplicates right? 6. Though it is all-inclusive, the alcohol quality is bound to make you sick and the food is mostly uncooked. Be prepared to eat/drink outside for all 3 meals. I am surprised that the hotel is still up and running. We were a group of 8 who spent most of our time outside the rooms, but whatever moments were at the hotel, were not conducive to a convenient existence.

Khuyết điểm: Not a fan of the breakfast. No microwave in room

Ưu điểm: Location! In my previous review we had an issue because the fridge didn’t work and despite we reported few times they did not even care about change it or fixi it . This time everything was good with the exception of the cafe restaurant outside !

Khuyết điểm: Way too pricey in the pool bar from previous experience there. The outside café food was no nearly good at all we ordered one piña coñada very awful just tasted and we told the waitress about it it was like talking to a wall we were completely ignored also ordered two ceviches one shrimp and the other was fish . Shrimp ceviche was more or less on the low side of aceptable but the fish ceviche was really tasteless not worth it to go there , there are a lot of places near a lot better .

Ưu điểm: This hotel is only a hotel considering its profit margin. When I made a reservation, although I paid for 2 people, they got paid again and threatened not to let my guests in. The staff in general are very rude and careless .There is a constant level of control that will disturb the customer. This place doesn't deserve 5 stars. There is no airport shuttle service. Especially they mistreat the booking customers.

Khuyết điểm: Wifi didn’t work. I told the staff several times and they were not able to fix it. This was very bad cause I needed to work!

Ưu điểm: Breakfast was a buffet, but you can also order different food I recommend an egg Arepa. The is on the beech front and also very near some good restaurants

Khuyết điểm: I was asked to sign a blank visa receipt to cover any extra charges. in the end it was not a problem but it made me feel very uneasy.

Ưu điểm: Good value for money if you don't want to pay thru the nose to stay in the old town

Khuyết điểm: Facilities are a bit dated and in the want for a renovation, but other than that the hotel is fine

Ưu điểm: Very clean. Staff was so kind and helpful , especially since we don’t speak Spanish. Food is excellent!

Khuyết điểm: Beds too hard for us.

Ưu điểm: The staff were all very nice and helpful.

Khuyết điểm: The hotel itself was fine. Definitely not 5 star. We booked for the pool but it is in shade ALL day in Feb. The beach isnt nice there so we had to pay to go to an island nearby or get a day pass for a pool in another nearby hotel. They cant help it is in shade but it was the selling point for us and we didnt know it got no sun. We would have liked to know that as we would not have booked. Its not cheap for what you get so we ended up spending another 60 euro per day to go elsewhere.