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|Khoảng cách đến trung tâm thành phố||7,8 km|
|Điểm đánh giá vị trí||9,1|
|Sân bay gần nhất||Cartagena Rafael Nunez|
|Khoảng cách đến sân bay||5,9 km|
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Ổnthg 7 20195,8
I do have to say, aside from my having to deal with an issue in the beginning upon check in, the staff probably did everything they could to try to make our stay comfortable. The rooms were VERY clean and the breakfast was great! You get to pick from a menu and have sit down service included with your stay. The manager was very courteous and checked in with us daily to see how we were doing. They provide set up for tours but make sure to ask about anything regarding payments and tipping beforehand as you will get scammed by locals! The beach is a walking distance away and there are plenty of restaurants, shopping and nightlife nearby. Great to walk around if it weren’t for all the beggars and peddlers constantly in your face.. including small children. Not a fan of Cartagena overall either, but I want to think that at least the staff had good intentions in trying to keep us content even after all the mishaps that we encountered in our stay.
Right from the beginning I had issues because apparently in Colombia you are charged per person, not per room and there was a miscommunication between the info the hotel received from booking.com and what I had booked (with email confirmation and all). The hotel staff was not very accommodating on working the issue out and just left it all up to me to resolve. 3 long hours were spent on trying to fix the issue myself instead of trying to enjoy the city with my family. Finally once the site took responsibility for the error we were sent to rooms that were very very substandard and different from the pics I saw online. The “Presidential Suite” was simply a king size bed instead of a double or standard bed. Don’t expect the standard microwaves, or ice machine, only a micro fridge, a tv and beds. No pool either, only a jacuzzi on the roof and a couple of hammocks. The elevator was insanely small, so if you can, the stairs is probably the best way to go. After seeing so many other beautiful hotels outside of Bocagrande, I would not stay here again.
Tuyệt hảothg 7 20199,3
Nice place to stay in Cartagena, good location and clean
Ổnthg 6 20195,8
the location was convenient, the lady who did the cleaning of the rooms very well job, the menu of the breakfast was good, the rooms were comfort( except for the noisy fridge in the of the rooms).
at reception really poor customer services, the guy does not know about greeting, on my experience was really an-polite, in two of rooms the fridge was so noisy, we were a family, breakfast was cold, one of the days we order hot chocolate as a drink and did not come. we have to wait for more than 30 minutes for be served. the lady take the order but she back was the wrong breakfast.
Tuyệt hảothg 2 20198,3
Upstairs terrace closed too early
Ổnthg 2 20195,8
The room is very clean, and spacious housekeeping is doing great job. Breakfast was very good a lot of options home food.
The location ist so far from all restaurants bars and activities. You need taxi all the time to go somewhere. The attitude of the staff is the worst i have ever seen among my travels. At the beginning they refused taking credit card asked for cash only, although they have machine they didn't want use it. The forced me to withdraw cash. The doors looked at night for security reasons and guest aren't provided with a key copy, every time you coming back you need to wait to get access to your room. One night i came back late i was waiting almost 1 hour outside for lady to come open the door for me, she were gone somewhere that was extremely unpleasant and i didn't complete my stay. I don't understand why cant guest have key copy? Also you are not allowed to bring guests to your room. I think it invents the privacy. Its not hostel. Its a private room that you paid for. Beds are extremely hard not comfortable to sleep.
Tọa lạc tại Bocagrande, Cartagena, Tequendama Inn Cartagena de Indias cách Bãi biển Bocagrande 3 phút đi bộ và cách Trung tâm Thương mại Plaza Bocagrande 8 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày.
8,6 Tuyệt hảo
based on 301 reviews
Những điều cần biết
- Tòa nhà đẹp
- Dịch vụ thân thiện
- Quản gia tuyệt vời
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Đánh giá về Tequendama Inn Cartagena de Indias by Sercotel
Những thắng cảnh phổ biến nhất
- Playa de Bocagrande 0,6 km
- Parroquia de la Santísima Trinidad 1,8 km
- Iglesia de San Pedro Claver 1,8 km
- Joyeria Caribe Museo de la Esmeralda y Fábrica 1,8 km
- Palacio de la Inquisición 1,9 km
- Puerta del Reloj 1,9 km
Phương thức giao thông
|Cartagena Rafael Nunez||5,9 km|
|Barranquilla E Cortissoz||99,9 km|