Khách sạn ở Cartagena nằm gần sân bay Plaza de la Aduana

Ưu điểm: The building is beautiful as are the facilities. Well located.

Khuyết điểm: Our room looked out onto a maintenance area which was cleverly and sympathetically covered in plants. But it was still a maintenance area.

Ưu điểm: Breakfast, ambience and pool.

Ưu điểm: The place itself an old monastery renovated to be a hotel . The location , close to everything

Khuyết điểm: Breakfast wasn’t espectacular .....

Ưu điểm: The hotel is beautiful and in a wonderful location inside the walled city. our room was very basic, in the wing by the pool. it was really nothing special - looked like any room with 2 beds but the beds were so comfortable. our friends stayed in a suite in the convent area and it was really beautiful. upgrade if you can!

Ưu điểm: Central location and excellent property. The 1621 restaurant was a No1 hit and the cocktail bar an absolute must

Khuyết điểm: Little to think of as it was such a great place to stay. They could stop people leaving items on beds to reserve them ( up to 3 hours in many cases so if full it would be hard to get a bed near the pool)

Ưu điểm: I can't say enough about how much I enjoyed this hotel. You have all the amenities you could want from a top grade hotel, paired with a friendly/warm staff who make it feel more like a boutique hotel. The restaurant on the first floor (Harry Sasson) was also great. I will definitely stay here again when I return to Cartagena!

Ưu điểm: Outstanding historic property with great amenities and service !

Khuyết điểm: N/A

Ưu điểm: Their friendly, courteous, and welcoming staff. Breakfast was the best I ever had!

Khuyết điểm: Noise can be easily transferred through the walls.

Ưu điểm: Hotel is in a prime location for the old section of Cartagena.

Khuyết điểm: Overpriced for what you get. Room faced interior open place in hotel and was extremely loud at all hours.

Ưu điểm: Good location in front of the beach. very good breakfast

Khuyết điểm: very small pool.

Ưu điểm: The hotel is positioned well, with nicely decorated rooms, the view of the sea is nice. The Lobby is poor with mildew and mold odor, I was in the 16 floor, the corridor stinks, there is a permanent smell of burnt frying oil, of fried fish, fried eggs at any given minute of the day. The same bad smell hits you when you go to eat breakfast. If you have allergies or have a bronchial issues you will get sick from this air quality. I will never recommend this hotel to anyone no ever go back there

Ưu điểm: Breakfast buffet was very good with a wide variety of choice. All staff throughout the hotel were friendly and helpful. There is a stair lift between mezzanine levels that was very useful . Bedrooms were spacious and had a balcony looking over seafront. Plenty of small cafes and restaurants in the area although the restaurants in the hotel were good.

Khuyết điểm: Nothing - very pleased.

Ưu điểm: Breakfast was very good - it was supposed to be included, but we were still charged. The view was outstanding - close walk to beach. The bed and pillows were very comfortable. Staff very friendly. Housekeeping was prompt and thorough with clean sheets/towels. Elevators were quick which was nice since we were on a top floor. Place to clean your feet with water after the beach right outside door to hotel. AC worked great.

Khuyết điểm: The sheets and towels were clean, but there was dust on furniture, the air vent was covered in dust and a broken window that did not shut in the bathroom. Water pressure in one shower was very low and we had difficulty regulating water temperature. The other shower was small and poorly set up as you had to be inside the shower to turn on the water which was uncomfortable to be in the cold water before it warmed up. There were no wash cloths. Beach chairs are hard plastic and not very comfortable.

Ưu điểm: We had a nice seeview

Khuyết điểm: No frene water in the room

Khuyết điểm: The carpeting in the hallways leading to the rooms were messy. They weren’t vacuumed in days, if not weeks.

Ưu điểm: Excelente, the place is beautiful and the staff very profesional. We use 4 days increíble.

Khuyết điểm: Everything

Ưu điểm: Staff was very pleasant included breakfast was nice but the staff was too few and therefore overworked.

Khuyết điểm: Original construction was poor. We had a plumbing failure that was clearly poor marksmanship.

Ưu điểm: The facility itself is great. The amenities were fine. The spa was good.

Khuyết điểm: In order to get to the room after being outside, you need to take 2 sets of elevators. This became tedious after a while. The staff was not very accomdating and not very friendly. I had to ask for the manager since it became very difficult to get service at the pool. The manager was great and addressed my issues with his staff.

Khuyết điểm: When we arrived first thing we find in the room is pubic hair in the toilet. We asked to clean it but hotel decided to change us to a room. The new room was ok until our room neighbors decided to put some music. The walls are so thin that we could here everything, even a conversation at normal level. Imagine if your neighbors decide to throw a party at their room from 8.00pm to 4.00 am. We complained a total of 5 times. No real action was taken until 4.00am. I can understand the right to throw a party in your own room, in the end anyone can enjoy their holidays as they please. What I can’t understand how can I choose what is supposed to be a 5 star hotel and have such poor soundproofing. It is a basic of a 5 star hotel, to do what you want in your room without others be affected nor be affected by them. At least, after 2 days of continue complaining, hotel agreed to return us money of our 1st night.

Ưu điểm: Location & Swimming Pool

Khuyết điểm: No complaints. Lifts are a bit complicated to use for going into Rooms with its buttons and procedures (It’s definitely Modern Technology and easy once you understand what they have done)

Ưu điểm: The room is nice size very clean bathroom nice size as well. The addition of waffles to the breakfast is great.

Khuyết điểm: Stayed 3 times here everytime the check in staff is very cold and in welcoming.

Ưu điểm: - spacious modern rooms - excellent location close to the beach

Khuyết điểm: - warm breakfast items were actually cold and not tasty

Ưu điểm: Is a very nice place near the beach, the sunset from the terrace is beautiful

Ưu điểm: Rooms are super comfy, nice view, direct tv, hot water

Khuyết điểm: The breakfast only eggs fruits n cereals and kind of cooked rice .... at other properties in cartagena u get more local options like soup arepas empanadas sausage etc. no fresh juices either