Khách sạn ở Cartagena nằm gần sân bay Playa Castillo Grande

Ưu điểm: The hotel was in a great location. The staff was very nice. It is the go to hotel. We stayed for 7 days. The noise level....none. I was able to get the best sleep. Make sure you bring wash clothes. There's laundry services available for cheaper down the street.

Khuyết điểm: It took them hours to clean the rooms. WE would leave at 09:30am, come back at 1pm or 2pm and our room was still dirty. They were nice about cleaning, but when you've been in the Cartagena heat, all you want to do is lay down. It would probably be best if they start cleaning sooner. There's no wash clothes. No pool--this would have been nice those hot days. All in all...I WILL BE COMING BACK AND STAYING HERE!!!

Ưu điểm: Very good location, few minutes by walk from beach. Kindly staff and good breakfast.

Ưu điểm: The location is amazing The breakfast was delicious Once I got to the hotel in person, the staff were friendly, unfortunately that friendliness couldn’t erase the whole negative interaction beforehand. First impressions are very important

Khuyết điểm: I ask for the room to be clean, she came after 3pm, by that time I had gone and come back. It was truly inconvenient. Correspondence with the staff via email was poor, most of it due to language barrier. I made an international phone call to the hotel and was placed on hold for 12 minutes. Now I am stuck with a $5 per minute bill.

Ưu điểm: Excellent price/quality Staff very friendly & helpful Breakfast excellent

Khuyết điểm: Nothing

Ưu điểm: We only stayed for a short amount of time but for the time that we were there, the staff were welcoming and very helpful. The hotel is located near the public beaches and is surrounded by a bunch of locally owned shops and restaurants. Definitely recommend this place for anyone looking to stay in Cartagena.

Ưu điểm: Great value for money

Khuyết điểm: Breakfast was great , value for money ,friendly staff

Khuyết điểm: Outdated photos, very old furniture

Ưu điểm: Staff was helpful and quite friendly. Breakfast quite nice too.

Khuyết điểm: Rooms are very small. If it's two of you no chance to put your all your stuff away. Luck of storage, wardrobe space. If you are a smoker you can only smoke outside the building a bit enjoying as you have a pool on the second floor but you can't smoke there. The sound proofing in the room and the hallways is terrible. Bring ear plugs. Also be careful on the outside tiles at the front of the hotel. If wet VERY slippery. You can get better hotels in the same area for the same price.

Ưu điểm: The room was spacious. bathroom was excellent shower had good pressure. Clean. Bed was big and comfortable. Breakfast was good. Easy to get a taxi to get into town, which is 10 minutes drive depending on traffic.

Khuyết điểm: Could not open the bedroom window and only could open the one in the bathroom.

Ưu điểm: Beach and pool areas

Khuyết điểm: Check in / Check out Old furniture Poor breakfast

Ưu điểm: Fit with the city - nice but elegant. Food was great, staff very attentive.

Ưu điểm: Reception staff friendly, breakfast staff very good, smiles and coffee ready all the time.

Khuyết điểm: We stayed here 6 ago in the older part of the hotel, it was great. This time we got put in some annex extension at the back. OK I suppose but wanted to stay in the older colonial part. The worst thing was, just outside the hotel on the beach, every 10m we got confronted by street sellers, persistent, I know the hotel cannot do anything about this problem but it's a problem for Cartagena. We will not be going back, you cannot even sit down for a meal without being bothered by these people. Too much hassle, tourists are not going to return.

Khuyết điểm: 1. Attitude of the staff 2. liers 3. accommodations in the rooms 4. same type of breakfast everyday

Ưu điểm: Everything was beyond my expectations. The stay at this hotel was truly luxury and I definitely would like to return and experience all the wonderful amenities it had to offer. The hotel staff was beyond accommodating and the view from the hotel room was absolutely breath taking.

Ưu điểm: I particularly appreciated the courtesy and the generally warm and kind service staff. They were simply WONDERFUL! I, in fact want to write the management to express my appreciation and especially commend them on their staff especially those working the poolside restaurant-breakfast,lunch and dinner. GREAT SERVICE!

Khuyết điểm: absolutely nothing;only that the stay ended too quickly...LOL

Khuyết điểm: A/C wasn't working properly. Room was stifling. They were unable to fix it. Be weary of hidden costs on your bill. Very deceptive, had extra charge that were not disclosed up front. Do not stay here.

Ưu điểm: All the services you need. Great pool area with a huge pool but limited seating/lounge chairs. The food including the breakfast was great.

Khuyết điểm: Bathrooms are a little dated. Could use a bar for more evening entertainment. No night life!

Ưu điểm: Great facilities, most of the reception staff spoke English and the animals are wonderful.

Khuyết điểm: The WiFi connection wasn’t strong in my room - It worked but was very slow. Also for vegans the breakfast options aren’t very good. All I could eat was the fruit and bread. It would be good if they had dairy free plant milk like soy or oat for coffee, cereal and porridge.

Ưu điểm: The pool and the outdoor areas in the Hotel are absolutely exquisite. Loved seeing the Deers, Birds and Sloths roaming freely. Rooms were clean, modern with a classical touch and staff always helpful.

Ưu điểm: The grounds are beautiful. Guest relations is beyond and above expectation.

Khuyết điểm: For 4 or 5 star hotel, I expected a formal dining restaurant; I expected the mini bar to be fully stocked. I expected quality service from the housekeeping staff...returning to my room and finding no toilet paper is unacceptable....having one glass in the bathroom for a room for 4 people is unacceptable. My one and only significant complaint is with customer service and being subjected to maintenance activity on a much too regular basis.

Ưu điểm: Services and facilities

Khuyết điểm: Multi level hotel with difficult and possible access for caring your own luggage fortunately they had bellhops to do it some other rooms are faded and required total rehabilitation

Ưu điểm: the view and clean and the service

Khuyết điểm: everything excellent

Ưu điểm: The location was very convenient connected to a mall and across the street from the beach. Short walk to local stores, bars and restaurants.

Ưu điểm: The hotel is very clean, the service was excellent and the pool is amazing! It has a mall attached and a grocery store less than a block away. Also, not a bad walk to el centro historico. Close cab ride to good restaurants, bars and places to dance.

Khuyết điểm: The breakfast was good quality but lacked variety unlike intercontinental’s in other countries. Otherwise it was a great stay with friendly efficient staff

Ưu điểm: The staff was super nice, the bed was really comfortable, the onsite restaurant had really good food (we ate almost every night at the hotel), and the gym had good equipment. Also, the room had a really good size and the internet worked perfectly.

Khuyết điểm: I liked everything.

Ưu điểm: The property was well maintained with a beautiful view! I loved that they had a password protected internet connection that allowed me to connect my Chromecast. The bartender, Cristian, was very friendly and amazing!

Ưu điểm: Excellent customer service and great food the room was perfect A1

Khuyết điểm: N/A

Ưu điểm: The staff was very friendly and helpful!

Khuyết điểm: No complaints here!

Ưu điểm: Right in front of the beach. Walking distance of several local restaurants. Not to far from Ciudad Amurallada where most of the niciest restaurants, site-seeing and nighlife happens. Great staff very friendly.

Ưu điểm: Pool

Khuyết điểm: Staff, worst than a nightmare when you ask for something a little bit out of the box, like a receipt.

Ưu điểm: The beach was close.

Khuyết điểm: The extra charge for guests and everything was a problem. The hallways smelled of mold and the rooms too!! I had several severe allergy attacks.they need to hire a wimdow cleaning company so people can enjoy the view. Wont be back it wasn't worth the $

Ưu điểm: Water leaks in room. Very unprofessional treat at check in. Elevator must be seen by a technician. It does not stop at 9. And the other one does not work at all.

Khuyết điểm: Not a 3 star hotel. Not recommended it Very disappointed.

Ưu điểm: Bad staff, particularly security. Horrible beds, dirty and outdated.

Khuyết điểm: Charged misterious extra fees. All inclusive food is bad. Rooms are terrible . A total rip off.

Ưu điểm: Nothing - we will never stay here or at an associated property again, and would strongly recommend anyone from staying here as well

Khuyết điểm: Of the last 5 years of 1500+ nights in hotels, I have never encountered a worst place to stay in my life. This is unlike any other property with rules and processes carefully designed to make a guest's experience challenging. 1. Check-in only takes an hour at the front desk, accepting payment usually results in US banks blocking your card due to suspected fraud, and guests can count on another 30 min before room inspection can be complete and a key is obtained 2. Wifi is non-existant 3. There are strange restrictions around where you can move around the hotel as well taking your room towel out of the room (really?) 4. Exercising "discipline," redundant process, and rules requires a lot of monitoring and staff, and the hotel has impressively invested plenty of manpower in that area 5. Oh and don't dare leave your key in your room, it will only take several hours for the hotel to find a locksmith...one would have thought to keep duplicates right? 6. Though it is all-inclusive, the alcohol quality is bound to make you sick and the food is mostly uncooked. Be prepared to eat/drink outside for all 3 meals. I am surprised that the hotel is still up and running. We were a group of 8 who spent most of our time outside the rooms, but whatever moments were at the hotel, were not conducive to a convenient existence.

Ưu điểm: Excellent location in front of the beach and very close to restaurants in a very nice part of the city.

Ưu điểm: We stopped in adult only room we planned stop for 3 days but staff so good decided to stay longer due to one man who worked in business lounge Alfredo who was so so good and helpful lovley man always made us welcome

Khuyết điểm: Alfredo was a pleasure so nice

Ưu điểm: Big rooms, near to the beach, staff was friendly,

Khuyết điểm: mold in bathroom, bedclothes were dirty, minibar floated the room, hairdryer didnt work, very noisy in floors

Ưu điểm: The staff.. The view

Khuyết điểm: The elevators... Strange noises

Ưu điểm: Is an old hotel that need a extreme makeover to update their rooms and facilities

Ưu điểm: The location and breakfast.

Khuyết điểm: The pool is different, the pictures are way better. The lifts were not enough, very small and took ages to get one.

Ưu điểm: The location in Bocogrande was excellent. Within a few blocks were plenty of places to eat. And while the hotel was somewhat far away from the old part of the city, we walked back to the hotel from there twice, even though a taxi would be very inexpensive.

Khuyết điểm: The room had very little hot water in the sink and shower. This was every day and at many different times of day.

Khuyết điểm: Encountered some very unfriendly staff. If you want to get one of the hotel beach chairs, be sure to be their no later then 07.00 hours to reserve them, otherwise they (15 pairs with an umbrella ) are all occupied... leaving no other option to rent them next door (25000COP). Roof top swimming pool does.bot have umbrellas. Breakfast is good in buffet form, also here be early, or its crowded. Elevators are mostly crowded and not very clean. Don't expect an European 4 star, more a small 3 star.