Khách sạn ở Cartagena nằm gần Las Bóvedas

Ưu điểm: Welcoming, warm staff (with special mention to Vivianna); the rooms and particularly the comfort of the bed and the amazing shower; the plentiful, delicious breakfast each morning; and the phenomenal rooftop pool. The common areas are serene and beautiful, and the hotel is centrally located within the walled city.

Khuyết điểm: The concierge staff, while very responsive and helpful in advance of the trip, dropped the ball in following thru on all reservations and we missed out on a day trip to the Rosario Islands. The mishap was apparently due to a miscommunication with a former hotel employee. The hotel ended up treating us to a very nice city tour, but we were disappointed to have missed out on the island excursion. This was avoidable (hotel staff confirmed the itinerary just days before the trip); however, things worked out relatively satisfactorily in the end, and the hotel staff was very apologetic.

Ưu điểm: We loved this hotel. Food, room, pool terrace, service - all fantastic! Absolutely recommend it!

Ưu điểm: Cartagena was a great travel destination and staying at the Bastion Luxury Hotel inside the Old City was definitely the best way to see the place - beautiful roof top pool area - AC worked great - big showers - it was a very quite hotel & service was impeccable

Khuyết điểm: The pool area closed to early 8pm

Ưu điểm: Beautiful boutique luxury hotel. Staff was very helpful and friendly. Great location in Cartagena. Amazing roof top pool!

Khuyết điểm: Some of the amenities could use some updating (i.e. wood floors, gym, etc.)

Ưu điểm: The staff is wonderful. The second time we’ve been to Bastion and just amazing. Great location. Breakfast excellent.

Ưu điểm: It completely exceeded my expectations. Great service, location, cleanliness, and attention to every detail.

Ưu điểm: Excellent service from all of their staff. Great food from their outlets.

Khuyết điểm: That people were smoking on the pool rooftop. I thought that this was a smoke free hotel.

Ưu điểm: First Class service! I unfortunately forgot some clothes when I checked out. But Rudi and the amazing butler service was able to mail my belongings to me all the way to Medellin. Thank you so much!. This property is top notch!!

Ưu điểm: Beautiful, excellent service. Detail oriented. Great location

Khuyết điểm: First room given was not what was expected

Ưu điểm: The Santa Clara is exceptional in every sense. The decor, the service, quality of the food, everything is always on point.

Khuyết điểm: The facilities were being renovated - lots of noise

Ưu điểm: Wonderful and picturesque setting - the central courtyard might be the most beautiful setting that I've ever seen in a hotel... The pool was excellent and very large, with a good selection of surrounding tables and sun loungers for relaxing. The bed was also very comfortable and we enjoyed having a balcony included in our room.

Khuyết điểm: Lights in the room could have been better

Ưu điểm: location, Rooftop , terrace area has the most beautiful view of the entire city. I can say it was the best view out of all terrace bars I visited. Amazing

Ưu điểm: Nice location, beautiful rooftop, good Service.

Khuyết điểm: The staff from the hotel wanted to charge as taxes already paid by Internet.

Ưu điểm: Great views and the staff was amazing

Khuyết điểm: The roof had a water leak that should have been taken care in advance

Ưu điểm: Terrace and food is very nice. Different options for breakfast and welcome for suggestions as menu was not too tasty but service is great!

Ưu điểm: We loved everything from our arrival until our departure everything was amazing. Dyllies from front desk helped us with everything we needed. She got us a reservation for a sunset cruise which was amazing. The pool staff was also very attentive always with a smile ready to serve. Our hotel room was very beautiful and clean best view and realy romantic. The food was very good as well, from breakfast to dinner.

Khuyết điểm: Everything was amazing

Ưu điểm: Amazing stay- the staff there is outstanding. They are doing an amazing job! The location, the food - it was great!

Khuyết điểm: Just a little thing: No door at the toilet - I know it‘s kind of modern, but well, I like it more traditional at that point.

Ưu điểm: Friendly helpful staff, clean lovely facilities, amazing food

Khuyết điểm: Missing basic coordination. Facilities such as pool and restaurant weren’t available half the stay because of constant private functions, so worth checking before booking, and stay somewhere else. Rooms far from soundproof, making sleep impossible (again see private functions). Toiletries never restocked over four day period, requests for room service menu took hours to deliver. Just be prepared to make everything happen for yourself or you may be frustrated. As for the chavs, not much you can do to mitigate that risk in Cartagena!

Ưu điểm: the best of breakfast is fruit. I think the hotel is excellent , but the kitchen is slow and not excellent.

Khuyết điểm: the kitchen coordination, I think you will improve with a very good management

Ưu điểm: The location was wonderful. Staff is friendly

Khuyết điểm: Nothing

Ưu điểm: Great styling. The common areas and room was beautiful.

Khuyết điểm: The toilet and shower were not very luxurious for the price. The toilet was tight with little privacy, and the bathroom sink fixture was loose. I expected a large luxurious walk-in tile shower with a rain head, but the shower was very standard and had only warm-ish water, not hot. The upstairs balcony was cool looking but impractical to use due to the steep and narrow spiral stairs. The exterior balcony doors either stuck closed or wouldn't fully close. The bed had a loose headboard that leaned back with any pressure, and the mattresses were two twins, not a king. Couch was also misshapen and not comfortable. Mini-bar lacked a pricing sheet. Nice room, but I would expect the details to be perfect for the cost per night.

Ưu điểm: Pool area is fun sunning or splashing but it is large with nice views and well maintained. Rooms were good ours at the front had a lot of light. In the back not so much but in a hot climate not a problem. Common areas were fun. Every thing was clean and worked.

Khuyết điểm: It is a small hotel and for the price you can not expect perfect breakfasts or fast checkin. Staff spoke english if imperfectly.

Ưu điểm: No doubt, the place is beautiful. Such lovely aesthetic and furniture, beautiful rooftop, two pools (tends to have girls Insta profiling 50% of the time FYI!), some of the staff are wonderful and the food, both room service and attached restaurant, Dona Lola, is very good. Just sort out some of the basics please!

Khuyết điểm: We really wanted to love this hotel, it is so pretty. But it's hard when you don't have a proper sleep or shower for 5 days. Firstly, 3 days out of 5, we had no hot water for showers. None. Tried in the morning and afternoon, nothing. Totally cold, and it's off season. Second, their staff can be quite abrupt, not all but some, took a little getting used to, certainly the reception is hit and miss. Rooftop team generally pretty good. Room service was also really hit and miss: we had used glasses and two kettles, clearly visible, left for 2 days, and some days we got pool towels, some days not. It could have been cleaned better too and the time she turned up were weird, 4pm one day. Mainly, third: THE NOISE. This is easily the noisiest hotel I have ever stayed in, even compared to airport hotels: it is ridiculous. There is zero sound insulation between rooms and even being a floor above and slightly near the kitchen, we could hear them easily and they play music until 1130 or midnight, every night, start again 6am. We had a noisy guest on his phone, ditto his t.v., could hear everything and he was the floor below. Any guests walking past our room, anything. You are also right next to two quite loud bars/music clubs and the hotel is not equipped to keep the noise out. We were out late ish most nights, but when you have arrived from Cuba after a 5am flight and just want to sleep at 10pm, no dice. The bathroom window doesn't actually have any glass in it and half of our wall (room 9) was made out of glass doors with no seal. I'd try and avoid any ground floor rooms and rooms 8,9,10, with the higher number rooms being more secluded. Overall, this place needs some money spent on it if they are going to charge what they are charging. They also tax and tip you from loving the place, with 8% tax, 10% tips on everything and 8000 per day on top of the bill for a tourism tax!

Ưu điểm: Casa Lola is in a perfect location for Getsemani. You can walk to absolutely everything. Very safe street, lots of restaurants and bars, great nightlife. The room was spacious and had everything we needed. Good rooftop area with multiple pools. Staff were friendly and did their best to help.

Khuyết điểm: You could hear everything from the room next door and the breakfast area was incredibly hot as there is no airflow in the courtyard and hot plastic tablecloths.

Ưu điểm: UNREAL CUSTOMER SERVICE. super nice hotel and will guarantee return for more nights. food is great but what sets it apart is the amazing friendly staff

Khuyết điểm: Nada

Ưu điểm: I fell in love with the design of this building and the decor. This place isn’t just a hotel, it’s an experience. I never wanted to leave the atrium! Breakfast was always delicious and the staff cheerful.

Khuyết điểm: There is no bar by the pool. The pools are small but AMAZING. The views are great from its rooftop. Ordered a few drinks via the guest phone but both times the order was wrong and the wait very long. It’s the only bad thing I can say about this place. Otherwise, the entire experience was amazing. It’s a place I’ll never forget. Highly recommend.

Ưu điểm: Great location and low prices. Hotel is small but it makes up in comfort.

Ưu điểm: Pretty little hotel, with artists charm

Ưu điểm: Interesting room and common spaces. great staff

Khuyết điểm: Housekeeping services were sometimes incomplete

Ưu điểm: The decor was amazing! Just a special place. Staff was courteous and helpful. Would definitely stay here again.

Ưu điểm: Nice building and great location. Nice view from the rooftop. I very much enjoyed the meal I had in their restaurant although I found it overpriced.

Khuyết điểm: The room was very small and noisy - right across the kitchen. Be aware that many rooms are inside facing and if you end up on the ground floor there will be quite a bit of traffic and noise. Also, your room might not be ready at 3 p.m. and do not expect an apology or gesture. Bathroom needs painting and deep cleaning.

Khuyết điểm: Bathroom needs a little work. Shower was a little worn and paint over all in the bedroom needed a touch up. A complimentary bottle of water would help. It seemed a little pricy given the size of the rooms. Over all its a nice place to stay. Not cheap but quite an experience

Ưu điểm: The location

Khuyết điểm: At 8:00 am, I didn’t take a shower because there was absolutely NO hot water. I went downstairs to have breakfast and barely touched the ice cold scrambled eggs. Actually, I only ate the papaya. Then, I went back to my room and endured ropes incessantly banging on my windows while men were working on the building for about an hour. When I asked for a room change (in perfect Spanish), I got attitude. I had to pitch a fit at the reception desk to get a refund for the remaining days I had paid for. Stay at the Holiday Inn Express a few blocks away. The Hampton is another good option. I have stayed at both places.

Ưu điểm: Sea view

Khuyết điểm: Location

Ưu điểm: great location, opposite from beaches, next to new shopping mall.

Ưu điểm: The sky bar

Khuyết điểm: The food

Ưu điểm: Location near the beach and their pool.

Khuyết điểm: N/A

Ưu điểm: Room was clean with an amazing ocean view. The room looked modern and was very spacious, and it was soundproof. Also, the hotel had a Turkish sauna which I loved.

Khuyết điểm: The cleaning lady went through my personal belongings in the closet and money was stolen. Staff is not very friendly and sometimes were rude.

Ưu điểm: We were travelling as a group and had to rooms and we had a completely different experience. One side found the staff helpful and willing to accommodate while the other side was sometimes ignored. One room was great (although they are not very big, specially with a baby) clan and everything worked. While the other one got a room where the bathroom door was missing a handle and a lot of the lights were not working, only after various complains and requests they were changed to another room.

Khuyết điểm: The inconsistency on the service, should be the same for everyone.

Ưu điểm: Great breakfast. Good wifi

Khuyết điểm: Small room, no view at all. Bad telephone signal on inside of the building.

Ưu điểm: The hotel is in a great location. Not to far from the walled city with good restaurants in walking distance and a great steakhouse on property. It is safe to walk to and from the hotel at all hours. We walked home from the walled city after 3am most nights and it was totally safe. Hotel is beautiful and clean. Staff is very friendly and accommodating. Pool has an incredible view.

Khuyết điểm: I wish I could have stayed longer.

Ưu điểm: The property is very clean and simple. Beautiful rooftop pool and dining area looking over the ocean. Very conveniently located. Getsamani is beautiful and so fun to walk around in.

Khuyết điểm: Nothing -

Ưu điểm: The breakfast provided every morning had a different variety of foods available. Walking in from the high humidity into the coolness of the building was the best part of our day!! The location was a short walk from everything we wanted to see and do.

Khuyết điểm: There was a two-hour period where we did not have water. Unfortunately this came right after we left the pool and we were headed to a late lunch. We could not shower or use the restroom

Ưu điểm: Great breakfast, wonderful location. Staff was very helpful and accommodating. Lovely pool area and pool bar. Rooms were lovely.

Khuyết điểm: There is no desk in the room and not even a chair -- this is the first time I see that in a hotel of this standard. The rooms are clean but the common areas of the hotel are tiny and tend to be messy.