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The front desk people were very rude, Houda, the front manager had no personality, giving and asking a service from her was like asking her a favor, changing $ to Dirham was very hard and like coins not accepted , she could have said it in a nicer way and if you have excess coins after you have cahnged you money she wouldn't even give it to you, which is ok but you had to address it by telling the customer...I Wouldn't recommend this hotel if I were to stay here again. Salima, another girl helping in the front desk was not as rude but was not pleasant at all. I don't understand how these people should be hired especially when your away from home you would like people to be welcoming especially they are the first ones to greet you.
The location is great and the lobby bar is so cool. The rooms were spacious. Free internet in the lobby bar.
Very nicely located, close to the city center. Nice rooms. Very friendly staff
It took a bit long until they put together the sofa bed for our child - we had to remind them 3 times.
Very helpful staff and friendly, from front desk all the way through the hotel.
The location of the hotel
No assistance to get the cab. not easy access to the front porch to discharge the baggage from the car.
location, lounge, personnel
Friendly staff and excellent breakfast
Clean, staff is helpful and friendly, location is good
The staff was extremely accommodating and courteous.
It would be more helpful if the staff were a bit more knowledgeable about places to eat, locations of internet cafes, etc.
New hotel so think it'll be even better once in the swing of things. Clean comfortable nice place
Perhaps accomodate earlier check in - even to check in and leave bags there.
Tọa lạc tại trung tâm Casablanca, Novotel Casablanca City Center cách Quảng trường Liên hợp quốc 4 phút đi bộ và cách Chợ Trung tâm Casablanca 8 minutes phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng và báo miễn phí ở sảnh. Có kế hoạch tổ chức sự kiện tại Casablanca? khách sạn này có khu vực tổ chức rộng 260 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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