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Toilet was broken upon checkin. Repairman was quick to fix it though which was excellent. It was expensive, but that was due to an event going on, which was understandable.
They didn't have our room ready until 9 pm at night. Terrible!
Amazing place with amazing staff
I liked so much the staff there. Beginning with the management of sam
Actually the hotel is far from the activities and there is not enough public transportation from there to the main parts of the city except line 3. This is something to work about. In the breakfast buffet there is no eggs (fresh omelet) and when you ask it's take a lot of time.
Great service, very clean and comfy room.
Everyone from the door man to the front desk staff were very friendly. We received exceptional service.
I loved it
Very enjoyable stay in lovely rooms
Got a great price for an amazing room. Good on premise restaurant. Easy access just off freeway, adjacent parking (pricey).
Parking should be free or subsidized for hotel guests.
Would stay again and again
Room was clean and well appointed; staff were friendly; fitness center was phenomenal
The price was the cheapest we could find
Everything was wrong the do not disturb sign got taken off somehow and we were still in the room when they tried to clean it and the beds were too soft and caved in. The pool wasn't fun or relaxing at all and there was no hot tub. It was our honeymoon and they didn't even say congrats when we told Them that at check in. The ice machine was broken and when we asked for an extra sheet we had to call three times and it took an hour to get one. Also there needs to be a continental breakfast or at least some fruit we can grab instead of waiting in a stupid long line just to buy an apple or water. We hated it there.
Fast valet , nice accommodation, not a bad location.
Comfortable business stay
Good hotel from a dependable chain, with convenient deli and ATM inside, direct access to the convention center next door, generally helpful staff. My room was not stylish but it was spotless, comfortable and larger than I expected. Location was fine, easy to get a taxi. I did not try the restaurants or deal with parking.
The hot water in my room was not dependable. The lobby of the hotel had an overpowering strong cologne smell - it was like they were going for a 'signature scent' of 'too much Axe.'
Would stay again
We arrived early on our flight and the staff had no problem checking us in way before the regular time. Very accommodating and incredibly friendly staff. Facility was clean and well maintained. We plan on staying again next time we are in Chicago
The view of Chicago was spectacular and the hotel staff could not have been nicer, especially at the front desk and the main restaurant. I would highly recommend this hotel!
I could walk to the McCormick Place convention center. The room was very clean, roomy and comfortable.
The staff lost the tag of the bag I left with them and it took them a long time to find it for me.
I liked how close I was to the conference as well as the ease of transportation to the city
it was clean and the service friendly and the restaurant food was delicious.
there were no safe's in the rooms, or minibars. these are 2 key things that every room should have.
The view in the "city view" room was excellent.
Restaurants were overpriced with limited selection.
nothing; first of all I specify on my reservation a king bed and I was assigned a twin bed. Then I was charge for a water that I never took; and the hotel is not luxury or romantic at all. I will never make a reservation on this place; since I was looking for something more romantic since I was on my honeymoon and that's another reason I did not reserve for more days on this place. Hopefully; you improve your service
the service; the hotel wasn't at all romantic since I was on my honeymoon
There was blood on our sheets and the manager did nothing about it. She still has not contacted me and has not tried to make up for the uncleanliness of the room. She took down my phone number and information and still has not gotten back to me. She made it seem like should could not compensate us because we booked our stay through this site which is inappropriate and demeaning.
Tọa lạc tại trung tâm Chicago, Hyatt Regency McCormick Place cách Trung tâm hội nghị McCormick vài bước và cách Nhà thi đấu Wintrust 5 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng phục vụ 24 giờ và dịch vụ nhận phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Chicago? khách sạn này có khu vực tổ chức rộng 4645 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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