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Nothing. I thought everything was perfect
Many hidden charges, especially for room service, it costs a fortune. Other than that, great stay, friendly staff, good food, exactly what’s expected for a 5-star hotel
Bed was super comfy. Views were amazing. Overall feel was very modern.
Temperature control was a bit dicey; had to get up in the middle of the night because no matter what we set the thermostat to, it went absolutely boiling once we were asleep. Hair dryer didn't work (so I'm told).
High-end; great location, staff and food. A classy choice.
Clean, great location, spacious room, free WiFi, nice restaurant and bar, helpful doormen, robes and slippers and separate tub and shower. Lanvin toiletries too. Appreciated that housekeeping checked in with us and brought extra towels/robe for our son.
A lovely stay!
The hotel and its location were beautiful, and the staff was extremely nice and helpful. The price was great, and we had an excellent stay!
That we eventually had to leave. Everything was wonderful!
One of the most sophisticated hotel of Chicago
Decoration and restaurant
European flair in the heart of Gold Coast.
Loved the style, convenience and exceptional service.
Location of ice machine? Signage was inaccurate. Fron desk promised to send some one to show me--but this took 2 calls.
Sofitel is the Best
Another great Sofitel property. The facility, food, etc., all top-notch. And staff could not be nicer ....
Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.
Great location, great value for the price.
Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.
Sofitel Chicago Magnificent Mile ở trung tâm Chicago, chỉ cách State Street và Water Tower Place 4 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ xe limo/xe đưa đón hạng sang và dịch vụ trả phòng cấp tốc. Với khoản phụ phí nhỏ, khách có thể sử dụng xe đưa đón sân bay; ngoài ra còn có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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