Millennium Knickerbocker Chicago

Ok

Decent room for the money, nice bathroom, good location if you are in town to do some major shopping

No restaurant open in the evening, outdated lobby, no room service, could hear neighbors through the walls

Too warm for a cold day

Location was fantastic.

Could not control the temperature in the room. Way too warm regardless of colder temps outside.

The staff was very welcoming and helpful. From Sean at the front desk, to Tom the bellman, Andre and Stephen in the restaurant and Tom at the front door. The beds were beyond comfortable. I wanted to take my bed home with me. Good Location - 1 block off of Michigan Avenue and 1 block from the Lakeshore.

My only complaint is the lighting in the bathroom. Putting make up on was difficult due to the lighting in the bathroom and the depth of the vanity. A lighted makeup mirror attached to the wall just in side the door would help with that.

Checkin and checkout were extremely easy. The restaurant served a wonderful breakfast, and the waitstaff were friendly and helpful.

This was a beautiful hotel. Location was great...very safe neighborhood! The bed was so comfortable that I didn't want to get out of it. I would stay here again for sure.

We loved the newly remodeled room. It felt very clean. The bedding was soft and inviting.

We did not like the overhead shower, however, it was not necessary that we use it because there was a hand-held shower head as well. But honestly, just a nice wall mounted shower head is best.

Everything in the hotel was perfect! The location was excellent, the staff was very very friendly ( especially Birsen in the reception and Tom in the luggage), the cleaning ladies were doing a wonderful job. We enjoyed every singel minute in the hotel. The room was large and comfortable; very relaxing bed and no noise from outside or other rooms.

checking in