Hotel Spiegel

It was clean.

We arrived at hotel about midnight, the reception could not find our room’s key and then she told us that our room was given to someone else by mistake, she gave us another room in the second floor but the hotel with 4 stars did not have a left, my reservation was for thee adults but beds size were for two adults and one kid that my father with 185 cm hight and 110 Kg could not slept. The other problem was one of radiator was working but the other did not, I tried to call the reception but nobody answer the phone and then I went to reception downstairs but I could not find anyone (everywhere was closed), I backed to the room and then I called the reception again finally someone answer the phone but he said he could not help me and I had to wait until tomorrow but our reservation was for one day. We get cold during that night.