Ramada by Wyndham Columbia

PRice high for room quality

Good breakfast. Mostly clean but see below.

Toilet ran. Air cond fan very dirty. Those issues resolved, rating would be one step higher,

Location

Bed was very uncomfortable. Room was just ok

Nothing was satisfactory with this property. It started on check-in as they didn't get the room keys to work. Then we wern't informed about a problem with the rear door key, not working either. Upon check-in and getting into the room, there was a cigarette smell, and ashes in the window. The towels were worn and had tears. The second night we attempted to enter the room again. The key would not work, we went twice to the front desk to get the keys working. We had to wait outside for almost 45 minutes, while the lock mechanism would not accept the key card After the front desk attendant made several attempts to reset the locks. After gaining entrance to our room, we found that our alcohol was consumed by either the staff. The person at the frontdesk that evening, keep stating the only thing he could do was apologize. Upon entering our room we found that both bottles of liquor had been consumed out of the refrigerator.

The thought of staff going through our belongings, consuming our property. Then to have a desk clerk who kept telling us there was nothing else he could do.