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The first nights room that we booked through the hotel was beautiful and clean.
We stayed 2 nights. First night booked through casino. 2nd night through the site. First night room was beautiful. Recently upgraded. Clean. Got into our room by 12pm. Second night room was supposed to be vip and upgrade. We couldn’t get in until 4pm and staff was not pleased that we kept checking to see if it was. Floor had food on it. Wasn’t upgraded and looked like it hadn’t been redecorated in years. Thermostat was out of control. We paid a lot of money for a few jets in the bathtub and a subpar room. Knowing that they had really nice base rooms available and then knowing we had paid extra for this shoddy corner room - I wouldn’t do it again. When I called the desk to complain the second night, the boy who answered said all the rooms were delux and the same. I didn’t want to argue. We just won’t use the site to book anymore.
Toilet seat and cubicle was awful.
I loved the restaurants especially the diner in the hotel , the servers were the best I've ever had!Which is saying alot since I was a server for 8 years , the food was amazing as well , you get so much! One hotel deck employee went above and beyond to make me happy after we had some serious concerns about our room! Also valet was great , very friendly and went above what they had to go help me out! Room service was also great ,so friendly !
MY room was so nasty , I stay in 5 star hotels anytime me and my wife go out and never have seen a room so nasty! I don't think anyone has dusted since the hotel opened! Hair on th the bathroom floor , in tub and shower ( it was not mine) !!! Sunflower seeds on carpet as well as crumbs (again not from me) food on the table , no suger for coffee and only 1 cup! The fridge would not get cold , I figured out why ( it's on a TIMER yes a TIMER) can you say cheap!!! Then the bed had hair in it (not mine) sheets looked liked they had not been washed! I did not even want to sit because everything was so gross !!! Chair at desk even had coffee dripped all over it, tile floor was caked full of black grime!!!! Hotel elevator and rooms floor smelled like pot , neighbors were so very loud! To get a clean room you must have to pay extra to get a floor higher in the executive level! This was my first time in Detroit and if I based if I would go back off of what my room was like it would be a 100% Hel l No! But I loved the atmosphere and restaurants and the city is beautiful , so I would go back just not ever stay here again! Heads up i am a smoker but my wife is not , I hate the smell of smoke any everywhere in the hotel smells like one big ashtray! Management really needs to step up and check on rooms before guests arrive and let go of employees who clearly cannot do there jobs!!!
Great friendly staff
Staff is friendly and accommodating
Free parking, closeness to casino, beautiful view of downtown Detroit.
Room wasn't fully cleaned when arrived. Bed wasn't completely made, ice bucket had leftover ice/water in it, glasses were dirty, bath tub was dirty.
The room was a amazing. The bathroom was beautiful. Bed was comfortable. Overall it was a Pleasent stay.
You could hear the people coming and going through out the night. Slamming the doors. And there were little black flies, almost like fruit flies, flying around in the bathroom and bedroom.
The room was beautiful. We enjoyed the free appetizers in the evening and the breakfast in the morning.
I wish there would have been a small refrigerator for our own drinks and leftover food we had from dinner. Food had to sit out all night and spoiled.
clean, comfortable, but noisy
comfortable bed, clean, friendly staff
noisy, horrible view from room directly looking at parking ramp
The rooms were nice..the casino, easy check in and out
Not much I didn't like
Great room great service
Poor buffet staff. So smoky on casino floor it got hard to breathe.
Very nive place fancy rooms and clean
Tọa lạc tại Detroit, MotorCity Casino Hotel chỉ cách Sân vận động Little Caesars và Nhà hát Fox 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng và dịch vụ trả phòng cấp tốc.
dựa trên 42 đánh giá
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