Golden Square Hotel Apartments

Good size rooms, great for the price, airline staff staying their so is good quality, close to shops and bargain shopping.

Didn't have any maps of the area, no information about Dubai in English. Had big problems finding a taxi who knew where the hotel is. Beware of Taxi cabs as they always take the longest way, Took us 40 minutes to get to the hotel 5klm because no drivers knew where it was as the hotel does not have their address on the room keys. Make sure you get a card from them with address.

It was good 2 stay here... The language barrier is a little problem....but then again the language barrier is in the whole country

The location, cleanliness and the helpful and friendly hotel staff. Our stay was pleasant and we would certainly return to this hotel in future.

The towels are clean but a bit dated. A throughout our stay we had problem with the key and had to ask the hotel staff to open our room every time we return. However, this is not much of an inconvenience because the hotel staff was very very helpful in ensuring our stay was pleasant.

Neatness

The cancellation and change in booking arrangement need to be improved both for Active Hotels and Golden Square Hotel. The Active Hotels call centre did not pick calls and when I called the hotel directly to make changes 24 hrs before my original reservation date, the lady told me that the amendment would be effected but she never did. I was therefore charged for no show whithout justification.