Hyatt Place Residences Dubai / Al Rigga

Nothing special

Rude management of front desk specially manager. They will treat good to only people who are rude to them and won’t entertain people who are simple and descent . Won’t even send the delivery to room from hotel staff. Saying less staff . Room was cleaned up 2wice a week. Thought I had booked 1 day and then 30 days booking after or from booking.com they cancelled the 30 days booking at booking.com and made booking from their side . Room wasn’t clean. Staff not used to wear gloves mostly. Might never go to that place again.

The room was nice looking and the cleans is good but .....

The room is full smell of cigarette. I ask them to change my room and they didn’t have that at that time . And when they change my room it’s was the next day and still the other room have cigarettes smell Too . So i left one day early . Even if they try to refresh the room but still the smell of the cigarettes is to much . They have the single of none smoking but as far I can see the hotel can’t control that . Most the people smoking inside the room . If the hotel want to control that they need to check the room before the check out . And make law who’s smoking in will get fine .