Roda Al Murooj Dubai By Accor

When we arrived they upgraded us to better room and then provided a lovely cake for our anniversary! The reception staff were excellent. Room was clean Sun beds comfy

I went for breakfast one morning in pergolas which was not worth 120aed per adult. Even tried to charge me a further 30aed for a latte! As hotel facilities closed without notice on our third day restaurants, pools, bars ect only 1 open we had no choice to eat in pergolas again. We had entertainer voucher 2:1 discount or a 25% discount voucher upon asking staff we were told that we couldn’t use them on the buffet. Then for the buffet we had to actually prepare order only 1 thing from menus and only salad / pasta was buffet so with our meat or fish choice there was no sides to chose or we could have a side but no main. We eventually chose to order al la carte and use the 25% voucher off that. Again no sides or starters or desserts would be included or drinks! After ordering at this point it was 1/2 hour wait. Our food arrived to no cutlery , no condements. We had to sign a form to get baby food warmed and then the food was cold and honestly tasteless. Very expensive and not nice service or food. Staff didn’t speak English which was hard. Pool was open on our last day but again no one informed us of this so we only found out by chance but couldn’t get a drink as pool bar and bar both closed.