Kastens Hotel

Excellent location, a short stroll from Aldstaat. The hotel was clean and comfortable. The staff were friendly and helpful

The heat and this was in December! Our room was so hot that we had to open all the windows. This meant that we heard all the noise of the traffic, blaring sirens, people shouting etc. Not conducive to a good night's sleep. We asked the hotel if they could reduce the heat. I think they tried as the next night it was slightly cooler, but still stifling. Why are all hotels heated to such high temperatures?

The room was clean and the bed comfortable.

The room was relatively old and not very good isolated. You could hear everything that was said/done around you.

The breckfast is BASIC. In the publication said "A great breackfast" but it is very simple.

The room is basic too. NO TV, just a screen.

The breakfast was good.

An extra bed was requested previously and paid in advance. However, when I checked in (late check in in the night) the manager said there was no extra bed (as he said: "we are fully booked. have a good night"). A pretty rude answer for someone that booked the hotel thinking on the benefits to the family. After 2 hours, they managed to find a mediocre bed to my child. Even more, the elevator was broken and I went to help to carry the bed two floors below. I recommend more attention with the needs from the clients (I was with my parents and my family with a 6-year old child..