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Staff attitude towards their guests
The lack of ability to use the stairs when going up to upper floorsLeft a feedback form in the bedroom
With the exception of one of your staff, the staff were excellent. I use a wheelchair and because the hotel is not all the amenities arew accessable, the staff were very helpful, especially the doorman. However, a dark haired young woman on reception expected me to breakfast alone and away from other conference delegates because the breakfast venue was not accessable for people in wheelchairs. She made me feel embarrassed, undervalued and definitely not included.
The poor access for people in wheelchairs.
We came to go to the casino and we liked the location of the hotel and atmosphere at the casino. Just like the Chch casino used to be before all of the changes.
shopped, saw a movie, checked a restaurant, went walking, went to the casino
Very good quality of room, hotel, and service including parking service.
The staff were very friendly and helpful
The hotel itself was quite nice but its location seems to be in the poorer end of town with a long walk to anything that might have been worth seeing in Dunedin?
nice cosy, warm room ,nicely furnished, good size, comfort bed, centraly located, nice and helpful staf.
Friendly staff and casino
Good location right in the centre of town.
Poor service by reception staff. Casino attached to hotel.
Tọa lạc tại trung tâm Dunedin, Scenic Hotel Southern Cross cách Sòng bạc Dunedin vài bước và cách Nhà máy bia Speight's 5 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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