Sol Beach House Phú Quốc

Staff tried their best but was not enough staff working when we stayed.

Not enough staff working during our stay. Only one bar tender working the pool bar all day. He had to make drinks, take food orders, get food orders from far away kitchen and refill the bar(ice, etc). Drinks could easily take up to 30mins and food somedays we waited for 2hrs. Really wish hotel could let us know in advance (40 expats) that most of the restaurants/food were still not open and staff was very limited. Only 1 choice of local beer and local spirits that was included in the all inclusive was a hidden shock when we checked in. Hotel was beautiful but beach was horrible. Absolutely full of garbage and especially broken glass, not sea glass!

It is well thought out and very beautiful with lovely green spaces. The pools are very child friendly and the staff we interacted with were very kind.

Mosquitos!!!! In the room and unavoidable. My child got bitten even with repellent on and when we asked for a net they didn’t have one. The horrible alcohol available in the all-inclusive package. Not worth it at all. Some of the food was horrendous and yet some meals very tasty. No consistency. A real shame when guest return after lockdown and 1/2 the menu can’t even be ordered.