Terrace Resort

Location

Worst hotel ever. When we arrived they gave us a room that was very smelly (like sewage) so we thought to turn on the AC and resolve the problem..it became worse. We asked to switch to another room because the smell was unbearable, they told us to wait 15-20 minutes until the other room is cleaned and ready. We finally go in the other room and after few minutes the receptionist tells us she did a mistake and that room is already booked and that we had to switch to another room again. After more or less 2h since our arrival we enter in the third (final) room, but we immediately realize the sliding door is broken. They come and fix the door. Few minutes later we realize one of the windows (the handle) was broken and we couldn't close it. We tell the reception and they send the same guy to fix the problem (he comes, sees what the problem is and goes to buy a handle, comes back and replaces it). When we arrived, the first thing we asked was to pay with the credit card, they told us yes no problem, but when we checked out they said "it's broken its broken, cash, cash" (they should have had the decency to tell us in advance we had to pay cash instead of risking to miss our flight!). On top of that breakfast is not good, and in our final room the bathroom had a weird smell (still nothing compared to the first room they gave us). I really recommend you find another place because this one is not worth it