Macdonald Holyrood Hotel And Spa

Location

Need to improve breakfast serving

Lovely Hotel, staff friendly.

Nobody answers the phone!

5 mins taxi ride from Waverley station. 12 min walk to Edinburgh centre Princes street and you can’t get lost I walked it several times. Holyrood Palace and the Scottish Parliament literally next door. Rooms have that Scottish tradition feel but still modern. Cleanliness standards can’t fault was spotless. Staff fantastic and welcoming. The concierge Donald friendly chap knows Edinburgh like the back of his hand and all its history.I’d go to him for everything. Logan great on reception and the restaurant manager she was so accommodating and the bar guys were chatty and welcoming .. Best service I’d say I’ve had out of all the Edinburgh hotel stays to date. These guys make that hotel . Well stocked bar Food thoroughly enjoyed. Worth the money paid. Would recommend to any business traveller or tourist visiting the Scottish capital.

Air con in rooms need looking at. Breakfast service on morning two very, very slow..the restaurant needs more staff when hotel at full capacity surely? Hotel owners need to look at this or just pitch in themselves and help. Menu the lunch one have a little more variety it’s burgers and sandwiches need more choice.