Radisson Blu Hotel Edinburgh City Centre

Very clean room. Amazing staff so friendly and polite. Will be recommending and will definitely stay in a Raddison blu hotel wherever I travel. Great service 10/10 - would give 11/10 if I could!

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The hotel is well situated, on High Street, near the railway station, close to the Edinburgh castle and Princes Street, so it’s easy to walk from there almost anywhere you want to visit. The breakfast was good, lots to choose from at the buffet. The beds were amazing, after walking all day it was easy to relax and just drift off into sleep.

We had an issue with the staff one night, my friends were having a gathering downstairs because some of them smoke, they were not disruptive or making a mess, but a person on the staff saw them drinking some whiskey, we were after all buying whiskey that day and they were trying some out, and this person took the bottle from them, without reason, and the explanation was ridiculous, like we don’t allow drinking here? I guess they don’t allow it if you don’t buy it at their bar or something, because the glasses and ice they were using were from the hotel bar, they asked for them. Anyway, later one they ask for our property back, the bottle, because it was ours, but I wouldn’t have let them take it on the first place, if you don’t want your passengers drinking on your premises ask them to move it to the room or leave the space, but don’t touch what’s not your property. Two nights later or so we actually went to the hotel bar, charge what we had to our room, left, were just getting settled when they called us because they couldn’t find our credit card on the system or something, we had to get back down and tried to sort it out, but the truth is we never understood what was wrong with the card they had entered when we checked in; they even asked if I wanted to put that charge on another credit card, which I said of course not, they had a credit card on their system and that was the card they should use for the charge. After not learning what went wrong, or what they actually wanted, we finally went to bed. This whole thing could have been resolved the next morning, but no, we had to try and resolve it right then and there.

The view where it was in the city was perfect.

There wasn’t anything I didn’t like.