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Likes: friendly, helpful, multi-lingual reception, the cleanliness, spaciousness and spectacular views of our room, minibar, the large bathroom with excellent lighting, the pool/spa facilities, the decent buffet breakfast, facility of access and proximity to Caldea spa, shopping and restaurants, private, on-site parking albeit 15 euro/day.
The pervasive odor of tobacco even in a "non-smoking" room. The inability to regulate the climate control of the room--it was terribly warm and thus we slept with the window open (waste of energy but rather pleasant!). The parking rate is elevated, especially if we were to consider a longer stay.
The breakfast was ok.
The bath tube was stuck, and not clean. The carpet is very old and furniture since ages.
The hotel's location, staff and overall decor was very pleasing and professional. Internet access was easy and readily available. The absence of air conditioning was a surprise, given the fact that it was a hot Summer.
The parking surcharge I thought was a bit high.
Rooms were ok resturant was very good we found the hotel very clean and enjoyed our stay
When booking in we were asked if we were french we said no English the receptionist pulled a face and made some remark we could not understand,we were booked into a room overlooking the main road which was very noisy,also the rooms were very warm
Overnight stay only. Breakfast excellent. Easy access to the town for food and shopping
Access to and space in the car park very limited. Stayed in summer and lack of a/c in room meant leaving window open town quite noisy during night.
The staff was generally helpful and polite. The location was very good, as it was close to the center, which is what we wanted.
The Internet did not work, when it was apparently fixed it still was not working properly. The credit card machine also did not work properly 15 Euro per day for parking our own car (not even valet) is very expensive
The location is near the center but isolated from ado. Price value. The room was spacious Breakfast is substantial. Parking is free of charge.
Furniture and other equipment are old and run-down. As a whole this hotel needs to be renewed. I think this hotel was called panorama not for no particular reason, but everything that we could see from our window was landfill. Roofs of nearby houses were covered with litter:(
Quality and choice of meals; my wife is a vegetarian and the bufffet option of the meals meant she could choose what she wanted to eat.
Traffic noise from road during the evening and night.
No air conditioning, Everything seemed average, I expected more from a 4 star hotel
Tọa lạc tại trung tâm Escaldes-Engordany, Hotel Panorama & Spa cách Madriu-Perafita-Claror Valley và Suối nước khoáng Caldea 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và quầy tiếp tân phục vụ 24 giờ/ngày. Có kế hoạch tổ chức sự kiện tại Escaldes-Engordany? khách sạn này có khu vực tổ chức rộng 320 mét vuông, bao gồm khu hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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