Euro House Rome Airport

Very clean, spacious. Good location to catch bus to downtown Rome. Economical relative to downtown Rome prices. Great breakfast.

This hotel would have received a very high score except for 2 things. 1) The hot water was very inconsistent. Our group had 4 different rooms and all had problems getting more than a few minutes of hot water for the shower. And once it ran cold there was no more hot water for quite a while. 2) More importantly, was the lack of customer service. Our group discovered immediately after checking in that we really needed only 3 rooms. We went immediately to see if we could rent only 3 rooms instead of the 4. The response, "you've paid, you keep what you have." Our bad for not realizing that we only needed 3 rooms but that was very poor customer relations. We would have gladly have reserved this hotel for our next visit but this attitude changed that.