Fh55 Hotel Calzaiuoli

Location, eventually flexible to change my room. Coffee at breakfast was good

Were not flexible to change my dates when i requested to check-out earlier Bathroom was leaking before even using the shower Toilet flush was not working strong enough, when asked fo fix it, i was told its fixed, yet it wasn’t , problem was still there Night shift staff was rude and kept saying there is nothing he can do when i called to ask him how to switch off the AC as the room was very warm, i had to ask him 3 times until he agreed to come up to the room and help me with the control Breakfast is bad, overcooked and browned eggs, Stale old cakes, Precut cheese, very limited hot options, uncovered yoghurt where everything and anything can fall in-should not be advertised as very good breakfast Unpleasant staff (a few not all), one won’t even smile back as I spoke to him directly and smiled, was made to feel uncomfortable my whole stay except for 2 of them , i cant recall names, but the Italian guys (3) were not hospitable nor friendly. There was straight black hair on the floor of my room when i checked in. I would not stay there again, i regret not staying in the hotel i tried last time which only 2 streets away with better value, rooms, facility, breakfast and amazingly friendly staff.