Hotel Esperanza

The location was amazing, it is really close to the city centre and within a walking distance to the train station (cca. 800 m). It is located in a very small alley but it isn't too hard to find, even without the GPS. We had a room on the third floor and it was quite big, the beds were nice and clean, and we had a kettle so we could have some tea before bed. I was quite surprised that the breakfast wad actually really nice (I had read some reviews beforehand and expected much much much worse), you could choose between 8 types of hot drinks (coffee - espresso, americano, cappuccino, latte; hot chocolate, tea, etc.), there were croissants, bread, chocolate-hazelnut spread, jam, butter, salami, youghurt, cereals. I would recommend coming early though because there are just a few tables. You can also leave the bags in the hotel and avoid the quite frankly over-priced left luggage facilities at the train station.

The bathroom was a bit dated and needs upgrading, especially the shower, there is mold all around the shower head and the shower knob. Also, there is no lift so be prepared to carry your luggage all the way up the stairs.

Breakfast was simple but good. Friendly and helpful staff.

Quite a small room for a quad (Family of 4). Shower was very small even to European standards.

The breakfast offered a selection of items completely adequate to start our day. The coffee was great and plenty of refills if needed. The location of the hotel was excellent and within easy walking distance from everywhere we needed to go including the railway station. Staff offered assistance and provided us with a map of the town.

Because its Florence, we expected to have steps but 24 steps straight up to reception with a big suitcase was a bit of a shock as there is no lift available. We also found the hotel name sign from the street was difficult to see - very small and up very high on the wall but friendly neighbours pointed us in the right direction.