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I was traveling with my disabled friend. Lucas in the restaurant went way above and beyond to help us with our orders and meal
Accessible room wasn't very accessible. The bed was too high for the disabled person in the party to get into. The alternative was the sleeper sofa. The sofa wasn't made up, the sheets didn't fit, and the mattress was very thin for an adult. The shower/bathroom was excellent
Quiet room, friendly helpful staff
Very quiet and comfortable rooms. Staff very friendly and helpful. We checked out after a 4 night stay to cruise, and then returned for a few hours as our plane back to UK was only in the evening. Even though we were no longer technically guests, we were received warmly by vivacious and gracious Jessica to hang out for a few hours and take shuttle to airport. She in particular was most hospitable and accommodating. How glitches are remedied is more important than the glitch and reflects on the ethos of the hotel. When our dinner was rather late being served because of a computer glitch which didn't register our order, we were not charged. (It was a good dinner too.)
I was charged twice ...
Friendly and helpful staff
Convenient location for airport and cruise lines. Plenty of walking destinations. Quiet pool. TV service has a guide to channels and what’s on. Shuttle to airport took about 5 minutes.
No complaints, it was a good stay.
Messed up reservation
Clean & convient mess
Messed up on reservation with many guests and would not compensate us.
So you're not a Four Point by Sheraton yet
Least that was exceptional did their best to ensure that we were comfortable during the transition. Wi-Fi speed is amazing . Operationally microwave and fridge in my Room
During my 9 days stay one elevator remain out of operation. Breakfast was barely continental No major amenities. With heavy rain much of the parking lot will flood
Very clean Just after deep renovation Decent breakfast
The vanity was clogged
One of those hotels that sucks the life from you
Nothing. One of the worst hotels I have ever stayed in.
Grossly misrepresented on the website, actual hotel bears no resemblance to the marketing. This is a former Comfort and Holiday Inn Express hotel that is under heavy construction to turn it into a Sheraton Four Points. There is no Sheraton branding on the hotel and I would not be surprised if the other brands dropped this hotel and Sheraton does not know its name is being used. Massively overpriced for what it is. Rooms are poor, not even any toiletries (even the shower dispensers were empty), strip mall neighborhood, common areas are gross and under construction, parking lot (which is at least free) is badly lit and flooded when it rains. Save your money and go elsewhere.
The staff was great; very accommodating. Room was very nice and clean. We had a room with 1 bed but had a fold out sofa bed-however we did not need the extra bed. It is close to the highway and off a Main Street which made it easy to get places. The continental breakfast was good; they offered eggs, sausage, make your own waffles, pastries, bagels, oatmeal, juices, milk, tea and coffee.
The TV only had a few channels that worked- very basic television offered. Breakfast room was small and always full so it made space to eat very cramped and most of he time none at all. We were very lucky our room was a couple doors down so we got our food and ate it in our room. If we wanted some more or something else, we just went and got it and brought it back to our room.
To start with, this is not a Sheraton Property. They are in the process of trying to become a Sheraton hotel, but do not have any of the amenities open one would expect from a Four Points hotel. If there is more than 4 people in the lobby trying to check in it is very uncomfortable as the lobby is very very small. Also, first thing in the morning, without knocking or any sort of announcing themselves, housekeeping just walked right into the room. Had we not been expecting a Four Points hotel, this would have been fine for a 1 night stay, but it is absolutely not as advertised.
The customer service was very inconsistent. There was a lady at the front desk that was awesome and nice and very helpful.
There was a man at the front desk that was very rude and did not have a lot of information, There were two housekeeping people I interacted with. One was super nice but very loud and in your face. A little offputting for me but others may appreciate this. The other lady was extremely rude. I was a late for checkout and she knocked on my door and in a grumpy tone asked me "ARE YOU LEAVING YET?"
Not a fun way to start the cruise vacation
No one available at front desk for Check in for 20 minutes when we arrived. No hot water in the morning. Freezing cold showers. Rude staff and bad service. Very poor quality for the expensive price.
Four Points by Sheraton Fort Lauderdale Airport/Cruise Port ở Trung tâm Fort Lauderdale, Fort Lauderdale, cách Trung tâm Hội nghị Greater Fort Lauderdale-Broward County và Bảo tàng Nghệ thuật NSU Fort Lauderdale5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ trả phòng cấp tốc và báo miễn phí ở sảnh. Có kế hoạch tổ chức sự kiện tại Fort Lauderdale? khách sạn này có khu vực tổ chức rộng 81 mét vuông, bao gồm khu hội nghị. Xe đưa đón sân bay phục vụ miễn phí theo yêu cầu.
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Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Nếu khách có những mục đặt chỗ hiện có tại Four Points by Sheraton Fort Lauderdale Airport Cruise Port cho bất kì ngày tới nơi nào trong tương lai, bao gồm những mục đặt chỗ theo mức giá trả trước, thì họ có thể thay đổi toàn bộ hoặc huỷ đặt mà không mất phí trong khoảng thời gian tối đa 24 giờ trước lúc tới nơi, miễn là thao tác thay đổi hay huỷ được thực hiện trước ngày 30 tháng Sáu 2020. Đối với những khách thực hiện mục đặt chỗ mới tại Four Points by Sheraton Fort Lauderdale Airport Cruise Port cho bất kì ngày tới nơi nào trong tương lai, bao gồm những mục đặt chỗ với mức giá trả trước, từ hôm nay cho đến 30 tháng Sáu 2020, thì những mục đặt chỗ này có thể thay đổi hay huỷ mà không tốn phí trong khoảng thời gian tối đa 24 giờ trước ngày tới nơi theo lịch trình của bạn. Để biết thêm thông tin, hãy truy cập trang Thông cáo của Mariott đối với tình hình COVID-19.
Four Points by Sheraton Fort Lauderdale Airport Cruise Port nằm tại 1800 South Federal Highway ở Harbordale, cách trung tâm Fort Lauderdale 2,4 km. Fort Lauderdale Antique Car Museum là thắng cảnh gần nhất so với Four Points by Sheraton Fort Lauderdale Airport Cruise Port.
Giờ nhận phòng là 15:00 và giờ trả phòng là 11:00 tại Four Points by Sheraton Fort Lauderdale Airport Cruise Port.
Có, Four Points by Sheraton Fort Lauderdale Airport Cruise Port có đường truyền Wi-Fi miễn phí.
Có, Four Points by Sheraton Fort Lauderdale Airport Cruise Port có bãi đỗ xe miễn phí.
Có, Four Points by Sheraton Fort Lauderdale Airport Cruise Port có dịch vụ đưa đón sân bay miễn phí.
Four Points by Sheraton Fort Lauderdale Airport Cruise Port cách Fort Lauderdale một quãng 3,1 km. Four Points by Sheraton Fort Lauderdale Airport Cruise Port cách Mai-a-mi một quãng 36,8 km.
Không, thú nuôi không được phép tại Four Points by Sheraton Fort Lauderdale Airport Cruise Port.
Có, Four Points by Sheraton Fort Lauderdale Airport Cruise Port có hồ bơi trong khuôn viên.
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