Campanile Hotel Glasgow - Secc

Cheap and cheerful for the purpose of the stay.

Staff were not helpful or attentive. Check in was meant to be 2:30 however room was not ready until 4pm.

Staff shortages, lack of change so unable to buy a drink - not good en

Facilities were lovely and situated ideally for the Hydro.

There was an obvious staff shortage which led to poor service particularly for dinner, which we had booked on arrival, as advised. There was also confusion as to whether we had booked our room and I suspect if we had not printed off PROOF that we had booked and paid for the room they would have disputed it. Also breakfast included in the price did not include cooked breakfast - very dissapointed.

Abusive staff!! Avoid this place!!

Nothing

The security staff member at the hotel swore at me for no apparent reason on 12/11/16 morning and threatened to kick me out for...AGAIN..no apparent reason, well his reply was, "cos a Dont like yae" when asked why I was being threatened. Shocked and disgusted at the treatment I had to endure and verbal abuse I had to take. Avoid this hotel if you can, plenty hotels nearby. A complaint will be submitted to management.

location; we were attending a concert in the SECC and it was within walking distance

the restaurant was very cold, despite staff stating the heating was on at full. TV in room was broken.

Warm welcome by staff. No fuss admin took no time. Room comfortable and warm enjoyed our stay as we normally do.

Ease of location

No proper TV in rooms - rooms not cleaned properly and a very shabby appearance in the hotel in general. Staf unhelpful in dealing with complaints

Good value accomodation with excellent parking. Rooms are comfortable and breakfast choices were good.

The food and the bed was very comfortable

The soundproofing between rooms was terrible. We could hear every word that the couple were saying next door.