Santa Barbara Hotel

Our room had a stale musty smell and we could smell that someone previously had smoked in the room. Also found cigarette butts on the outer window sill of the shower. There is no pool at this hotel, on my booking.com search, I applied a filter to search properties with a pool and this hotel was one of the resulting searches. Property also advertises a wellness and spa centre. I did not see it and there was no direction to its location. Breakfast was not up to the same standard we had experienced elsewhere in Vietnam. Eggs and omelets were precooked and kept in hot boxes. Pillows are too big and hard, there are no others available so I slept without a pillow. I had originally booked 3 nights and it was confirmed by booking.com, however while in transit I received an email saying it was only available for two nights and we would have to spend one night in an alternative Hotel nearby. The staff were great and helped us with this transition but it was an inconvenience to have to move hotels.