Hananoyado Fukuya

Amazing staff, couldn’t be more helpful. We had the most incredible dinner followed by an awesome private Onsen. Loved staying in a traditional ryokan with such wonderful staff. Highly recommend.

Very nice hotel and really nice people!!

Japanese onsen trips are nothing new to us, but the experience here is simply exceptional. Located just minutes away from the ferry and bus station, the location is one of the most convenient spot at Hakone, and on clear days mount Fuji can be seen across the lake. Staff here are very helpful, and I would rate the Kaiseki dinner top notch. The best part is the private bath, which guests can reserve after 8pm.

Very delicious Japanese style foods. Great communication.

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Amazing experience, from the moment we arrived to be greeted at the car door with umbrellas, through to the time we left after one of the most gracious checkout experiences we've had, the level of service / attentiveness didn't drop once. The property is in a great location at the bottom of Lake Hakone, with views out across the water (you might even be able to see Mount Fuji on a clear day), and the rooms spacious and well appointed - the futon beds were also really comfortable, which was a pleasant surprise! The food, both dinner and breakfast, was of a really high standard, and beautifully presented, and they were also able to accommodate our request for vegetarian meals, which were delicious. Last, but not least, the onsen (there are 2) were wonderful, and available to use privately from evening until early morning (otherwise are public / gender segregated) - you can't book, you just have to check if it's free, but there was nobody in either when we went after dinner, which was perfect!

It is a little bit expensive (although it was one of the better value options available), however it was definitely worth it in my opinion for such a wonderful experience.