Khách sạn ở Hamburg nằm gần Congress Center Hamburg

Ưu điểm: Staff was great, splurged for breakfasts which we felt were worth it. Easy access to all the fun nearby. Room was quiet. We really enjoyed our stay here. Also they were really cool about our late checkout which we super appreciated.

Ưu điểm: The location was fabulous. so easy to get everywhere.

Khuyết điểm: Its at the edge of the Reeperbahn which was not a problem for us, but there are some saucy billboards around. This did not put us off the hotel at all. We use the Arcotel Onyx every time we visit Hamburg.

Ưu điểm: Great

Khuyết điểm: Great location

Ưu điểm: Very modern rooms (2016) with high quality furniture and intelligent design with lots of room for all the luggage. Superior location at the Reeperbahn.

Ưu điểm: Location and the free upgrade to Jr.Suite

Khuyết điểm: Breakfast Buffet Selection

Ưu điểm: I did not have breakfast

Khuyết điểm: Breakfast restaurant in the hotel

Ưu điểm: Giường rất thoải mái

Khuyết điểm: Ăn sáng khá đắt

Khuyết điểm: Staff not kind.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: The breakfast was great. Good choices in a lovely room with lots of helpful staff. Not the cheapest but a good value given what was on offer.

Ưu điểm: Good value for money

Khuyết điểm: Nothing

Ưu điểm: Modern Hotel in great location.

Ưu điểm: Attentive staff

Khuyết điểm: Tea and coffee in lobby 24/7

Ưu điểm: Nice atmosphere, great decor and well organised. Easy check in and and check out. Lovely bar and lobby with an impressive breakfast each morning. Rooms are neat and clean, with good views from the upper floors.

Khuyết điểm: I missed a kettle in the room and could have used an extra blanket. Shower was OK but not the best water pressure.

Ưu điểm: cose to u bahn

Khuyết điểm: Narrow breakfast sitting in lobby area was very busy , staff was not too friendly ( breakfast and lobby )

Ưu điểm: Very friendly staff. The room was modern and had a great view. The bar and restaurant were modern and reasonably priced.

Khuyết điểm: The wifi sometimes would not work. Then suddenly it would work again after a few hours. It was a bit frustrating.

Ưu điểm: Staff are great, thank you Dania for your Support. Room was on floor 18, and it was so calm so I slept the whole night

Khuyết điểm: Cleanliness it good but can be better

Ưu điểm: Nice breakfast buffet

Ưu điểm: Good location, nice outdoor sitting area, comfy lobby area

Khuyết điểm: Not that I didn’t like, but I advice to avoid breakfast rush hours since there is limited space available. During my stay the weather was nice so people were eating outdoors as well. If it’s cold or rainy, there can be not enough sitting places.

Ưu điểm: Really close to the central train station and located conviently directly next to an U-Bahn station. Usual Motel One quality and experience.

Khuyết điểm: Breakfast was not included in our booking and would have been quite pricey to add (11€ per person)

Ưu điểm: The room was nice, the WiFi was great. I love the aquarium scene on the TV.

Khuyết điểm: It was surprisingly easy to hear tiny noises from upstairs.

Ưu điểm: Good location.

Khuyết điểm: Service was not exceptional

Ưu điểm: Very very friendly and helpful staff. Great breakfast buffet with view on lake Alster. Pool and sauna is available and very nice.

Khuyết điểm: Small fitness room. Closest bus oder S-Bahn station is 5 minutes away by foot.

Ưu điểm: A wonderful Stay We had a great spacious room, Our bed was comfortable, It was a quiet hotel and we slept great! The breakfast was also very good, We found the front desk and the concierge friendly and helpful as well.

Khuyết điểm: Nothing

Ưu điểm: Breakfast is nice and the breakfast place is classy. One gentleman who served us few days in a row was very nice and helpful Clean bathrooms and floor heating is nice Fluffy nice towels and robes Good ironing board Stuff was very rude from the check-In to breakfast. The only person who actually cared about our stay and our unpleasant experience was Nina Steiner - she actually went and discussed with the management. She was very polite and kind to us.

Khuyết điểm: The first impression as we walked in was that it is a very worn out building with a very little maintenance; dirty walls and carpets in the main areas (lobby and bar) and the same in the rooms When we arrived we were offered a room with a very bad view (although in the description it said: quite street and patio) Very small rooms (although we had a superior double room) There was an ongoing construction of the patio and half of the outside building and when I contacted the hotel no one has informed me about it The shower head was broken and I cut my fingers Unpleasant and argumentative staff; one breakfast morning one lady started arguing a lot so we didn’t have the breakfast for the last 2 mornings (for which we never were offered any refund) Different style and concept from Dubai Kempinski - in Hamburg they don’t really care what an average client feels or thinks When did my research there were other much better hotels for the same value for money Quality of shower gels and creams is very poor

Ưu điểm: Loved the old world opulence and attention to detail. Fabulous products in the bathroom and super comfortable beds. It has been a bucket list item of mine to stay at the Atlantic Kempinski and I was not disappointed!

Khuyết điểm: We found the serving staff at breakfast to be a little inattentive and experienced long waits where there were plenty of staff milling around and no-one prepared to assist with orders initially. It did improve but for a 5star establishment, this was a bit slack.

Ưu điểm: I have celiacs disease, they were really good at catering for this, a huge basket of gluten free breads, cereals and cakes turned up at breakfast and I was walked through which items on the buffet were gluten free, which included the nuremberger sausages. Add to this that the service is truly 5*, not always the case in 5* hotels, the high ceilings in the rooms, the pool, gym, sauna, gf steak tartare for supper, the view of the Alster at breakfast, it really can't be improved on. AND most importantly all of the staff, without exception, were friendly, helpful and went the extra distance to make sure you really felt looked after.

Ưu điểm: Best place for walking around Near central station Nice staff, huge rooms and extraordinary fancy bathroom Perfect breakfast.

Ưu điểm: Great location, friendly staff, hotel combines historical and modern. Close to many restaurants and shopping. Big armed Bus stops in front of hotel.

Khuyết điểm: Food and beverage were very good but pricy however, typical of a 5 star hotel.

Ưu điểm: It has easy access to the Main Railway Station and City Center. The Staff was very friendly and helpful. I liked the quiet atmosphere during breakfast and that the staff would bring you almost everything to your table. The breakfast was very healthy, they had different smoothies every morning, and the breakfast offer was really good. The room arrangement was nice, with a big bed, bathroom, sitting area and with a lot of space.

Khuyết điểm: that the bar was in the reception hall and near the entrance

Ưu điểm: Staff Dennis , swatrz And läunga will make us come back , very warm staff very sweet . Outstanding staff

Ưu điểm: Location, view, staff

Khuyết điểm: price

Ưu điểm: The only thing that saved the overall impression was the Grill & Health restaurant - extremely good service, friendly staff and great food. The hotel was bad but the restaurant excellent!!!! The size of the room was also good.

Khuyết điểm: The service in the breakfast restaurant - the speed - the selection. Did not like the bar We could also have been told that the hotel was under renovation. Very disappointing to arrive and see the scaffolding everywhere and that the inner garden was closed.

Ưu điểm: Very traditional, amazing room sizes,

Khuyết điểm: Renovation is on going on this traditional/historical hotel, they should respect a little bit for the resting hours of the guests during this renovation.

Ưu điểm: The staff was perfectly attentive and doing a great job

Ưu điểm: Well located. Impressive foyer and lovely fireplace

Khuyết điểm: I accept that I had a room which was on special, and assume has not been refurbished. The bathroom was perfectly fine but the bedroom was slightly dated. Torn curtains, old carpets. One large blanket would have been better. Bathroom robes should be standard.

Ưu điểm: meeting Udo Lindenberg who lives in the hotel

Khuyết điểm: rooms need serious update

Ưu điểm: The Hotel Atlantic Kempinski Hamburg is one of the Classic Hotels with a history of over 100 years. Great location, great value of money, kind staff, extrimely clean roon, free internet at the business center.We will always go back.

Khuyết điểm: Breatkfast is rather expensive (33 euro per person)

Khuyết điểm: When visiting the hotel by car, the several roadworks and one-way streets arount the hotel make the journey more arduous than necessary.

Khuyết điểm: I had a room, which was in a bad condition. For a 5Star-Hotel this in inacceptable

Ưu điểm: The breakfasts were excellent

Khuyết điểm: The room was basic and needed redecorating

Ưu điểm: Very nice entrance area and breakfast facilities. Central location.

Khuyết điểm: Room absolutely not five-star-quality. Were sent to wrong floor to find room. Were charged for breakfast even though included in price - will be refunded. Cleaning started before leaving the room in due time before 12.

Ưu điểm: location

Khuyết điểm: We booked the room with the breakfast buffet on your website, but at the hotel we were told the price exclude the breakfast. We were surprised and upset!!! We also had not any slippers in the room.

Ưu điểm: Room was very comfortable to include the bed.

Khuyết điểm: Only got 3 English speaking channels which were all news channels unless you paid at least 20 Euro's for the other channels.

Ưu điểm: Everything decor staff rooms facilities

Ưu điểm: I Like every things in the Hotel But I Feel Sorry about what they doing to ME by Stealing my Money € 820 From My Visa account after I Check out immediately

Khuyết điểm: They Stole My Money 820€ from my Visa after I Check Out because they said I make Damage BUT I didn't Do Damage in the Room and I return the Room Clean. I try to Call Them alot but they don't answer the Phone and they don't have E-mail address to contact them. Please Refund and Return my Money back (€ 820)

Ưu điểm: It's very central and close to traffic. The staffs are really friendly and welcoming. Breakfast is nice as well. In general, I liked this place.

Khuyết điểm: The breakfast in the morning could provide more fruit options.

Ưu điểm: Room was very big and the comfort of the robes, towels, slippers etc was great! Everything was super clean and felt very luxurious. I still remember the smell of the soap - perfect!

Khuyết điểm: When checking out we waited in a line for about 30 minutes. There was not that many people, it just took the staff forever to finish up and they were only two people working when everyone had to check out. I don't understand why they wouldn't have more people on it when it's such a big hotel with many guests coming in and out.

Ưu điểm: This is a luxury hotel, nice big room, large toilet, separate shower box, the breakfast was also good but could be better, location is central near the main shopping street and many restaurants around

Khuyết điểm: The parking is very tight, full and expensive, also the bed cover is 2 slim pieces for the double bed, which is not comfortable and keep you uncovered at night, room carpet is not clean and have stains, breakfast would need to have more variety

Ưu điểm: I like at the bar counter in the room. The bed is clean and soft.

Khuyết điểm: I don't like coffee machines because I like to drink 3-in-1 coffee.

Ưu điểm: Perfect location for site seeing. We were able to walk everywhere and the train to the airport is 2 blocks away. Pool & sauna were fantastic and free for hotel guests. Beautifully appointed rooms and bathrooms.

Khuyết điểm: There was a 5 - 10min wait to check in/out of the hotel. They appeared understaffed at the reception desk.

Ưu điểm: Wonderful location, very clean facility

Khuyết điểm: too crowded breakfast needed to be expand, also suggest to increase food alternatives for different cultures

Ưu điểm: Everything is perfect

Khuyết điểm: Nothing

Ưu điểm: This hotel really exceeded our expectations! It is centrally located, all the main attractions are reachable on foot and if you're in the mood for shopping just hop over the bridge and you are in the middle of a fairytale. The room we booked was very spacious, it overlooked the river and it had a very comfortable bed. The hotel facilities are great and the breakfast was amazing. The staff was extremely helpful and they offered us a prolonged check out without the additional charge. We loved our stay and would definitely book this hotel again.

Ưu điểm: Location Facilities Staff is friendly and competent

Khuyết điểm: Nothing