Microtel Lodge Hamilton

This is a backpackers with a couple small private rooms not a motel. Admin seem more interested in getting back to whatever they were doing rather than welcoming us We booked an an upstairs room via book me website and were given a downstairs room. Told they were booked and we didn’t have a choice. No apology or reasonable justification or compensation for the inconvenience. Had people walking past room all night as the resident alkies and smokers smoked in car park outside room. Room was next to upstairs access so heard door open and close all night. Had kettle and coffee/tea but Fridge had no milk. Shower had hair on floor. When shower was turned on the clamp couldn’t hold the shower head in place and was like a garden hose when you don’t hold it and sprayed the walls and roof before directing itself at the open door and out onto carpet