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Staff were very helpful, breakfast was lovely. The location is just a 10 minute tram stop for the Heidelberg. The hotel has maps and info for help! Size of room was very good. Our room was a tripple room and an extention above a garage. On first glance i wondered if it would be ok. But it was clean and comfortable and exciting for the kids climbing the ladder!
Spacious rooms, clean and well designed.
Construction nearby and no hotel parking- a little distant from the river.
the service , the staff , the location and breakfast
Parking challenge afternoon, bed mattress were too soft [ got up in the morning with back pain ] , going up the stairs [ no elevator] with heavy suitcase is not comfortable . the room is missing a desk and chairs .
The staff were very efficient and freindly, we had a very spacious and comfortable room and were allowed to park in the private hotel parking area. The hotel is very easy to reach from the motorway and very convenient for visiting the touristic sites of Heidelberg beingshort tram ride away.
The staff were helpful but do not normally help with suitcases
You could easily issue a location map, it was difficult to find and to park.Our bedroom looked out onto some dismal roofs; the balcony was for smokers, the ash tray, cigs all over roof needs to be cleaned. For its facilities it is expensive.
Location and ease of transport
Charming room with very good sound proofing. Despite being on a busy road, with the blinds and windows closed we couldn't hear a thing!
It was a little further away from things than we expected, but for four of us it cost the same to get a taxi to the train station as it would have to get public transport.
The Staff was courteous and accomodating to english speaking quests. The breakfast(included) excellent-the food was fresh.We would stay again. It's location is 3km from the old city but the hotel only 1/2 block (a 12 miniute ride) from the tram stop. The tram costs about 2 euro each way per person
parking is on the street but it is not easy finding place close to the hotel
The Tower Room was lovely and having a real double bed in Germany is a rarity.
Hotel Auerstein ở Heidelberg, tại khu vực lịch sử, chỉ cách Bergstrasse-Odenwald Nature Park và Neckar Valley-Odenwald Nature Park vài bước. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ trông giữ/bảo quản hành lý và két an toàn ở quầy tiếp tân.
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