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Pet friendly. Where other hotels wanted to charge us $100 to bring our pets for the night, Westin happily welcomed our two small dogs. Breakfast was also good. Highly recommend this hotel.
Parking costs $8
Close to airport
Having hot water!!!!
Only the location
Couldn't sleep because of bed bugs, and the shuttle takes about one hour to come even they say it's only 15 minutes
The bathroom was large with a rainfall showerhead which was amazing. The bed was inviting and comfortable. Complementary Starbucks coffee in the room, my favorite too, Pike Place Coffee!
The Lobby near the bar area had a section of the floor that had no tile but an extremely sticky blacktop flooring. It seemed like it was the underlay to the tile flooring. Very strange and odd to be walking on something like that in the Lobby.
Close to Dulles, and convenient for a stopover
An older hotel in need of renovations.
The hotel is close and looks nice. The room was nice and clean. Comfortable beds.
Only there for a few hours due to a missed flight. Staff were nice but didn't go the extra mile to help. I was tired and hadn't slept in 24 hours. Getting basic hotel info was like pulling teeth. It would have been nice to have some better late night room service options after being trapped in an airport all day. The airport shuttle was late leaving which was annoying, but ultimately fine since we were so close.
The service was great and the hotel was so clean!
There was nothing. I loved everything
One night stay
Staff was very friendly & helpful. I requested a room away from elevators and it was granted. Also recieved a free 2pm check out. Loved the bathroom especially the Kolher square rainforest shower head.
Tv signal keep going in& out so I had to use my tablet instead. But wifi is free on weekends so no worries :)
Great staff, great stay
The staff was highly helpful and very nice. The room was really clean and spacious, overall we had a great stay and would come back again.
No food options at night. Our flight landed after midnight and we were told the kitchen was closed and there was no room service. All we were offered (initially) was junk food (candy, etc). After a few minutes of looking in vain for something healthy to eat in amongst all the junk food the desk clerk admitted actually there *might* be some chicken salads left in the kitchen and called someone to bring them out. Now, obviously I can never prove this but I'm convinced that they were keeping these meal aside for staff and that, presumably, leftover fresh food that expires at the end of the day (like salads) are given to staff. Anyway, that's the last time we'll be staying there.
Poor Service in Restaurant
The design and comfort of the room were great. The bathroom was outstanding - very nice change from most other hotels! The cost of the room was a great value. We would stay again at this hotel without hesitation.
Our waitress in the Padella restaurant was terrible. We were there around 7:30pm on 9/7/15. She was very rude to me (husband) and addressed all of her comments and questions only to my wife, constantly finishing her sentences with "Ma'am" and looking only at my wife, not me. When we first sat down, her first sentence was "Can I get you drinks?". Before we had a chance to answer, she immediately said to be "Do you want to order the rib eye?". We did not even have our menus yet. I said nor did absolutely anything to cause her "men hater" attitude. It took forever for her to bring out the bill. When she finally did, she never returned to collect the credit card. We were by a window. During all of this time, I saw her spending a lot of time gossiping with someone at a particular table, as well as walking around cleaning up other tables and setting up place settings on tables. We ended up going to the bar to pay the bill. The bar tender was extremely nice. After paying the bill, we ordered two drinks to take up to the room. The bartender did an outstanding job in making the drinks.
Lobby is beautiful, the rooms clean and spacious. Front office staff was great at check in and bar staff was friendly and attentive.
Tọa lạc ở Herndon, The Westin Washington Dulles Airport tại khu vực thương mại, cách Trung tâm thị trấn Reston và Bảo tàng Quốc gia Hàng không và Vũ trụ Steven F. Udvar-Hazy Center 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) (phụ phí), trung tâm dịch vụ văn phòng phục vụ 24 giờ và dịch vụ xe limo/xe đưa đón hạng sang. Có kế hoạch tổ chức sự kiện tại Herndon? khách sạn này có khu vực tổ chức rộng 465 mét vuông, bao gồm khu hội nghị. Xe đưa đón sân bay phục vụ miễn phí theo yêu cầu.
dựa trên 779 đánh giá
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