Khách sạn ở Herndon

Ưu điểm: Very nice hotel. Good breakfast.

Khuyết điểm: Unfortunately the hot tub was out of order. Also, the fire alarm went off twice throughout the night and we had to evacuate. I felt some type of compensation should of been offered.

Ưu điểm: Very nice staff, polite and accommodating

Ưu điểm: When traveling with children and having the hotel provide free breakfast, bottled water before heading out for the day, daily newspaper...these items all added to the value of staying at a clean and safe hotel for a moderate price.

Khuyết điểm: The indoor pool and fitness center could be more modern but they were more than adequate for a morning run and a dip in the pool to cool off.

Khuyết điểm: The fire alarm went off twice, once after 11pm. Was given a room on the top floor & the elevators stopped working. Hotel's only response was to offer to carry my bags when leaving. I declined. Claimed it wasn't their fault-was caused by guests overuse?

Ưu điểm: The breakfast was astounding

Khuyết điểm: The elevator was faulty and it caused the fire alarm to go off more than 4 times. Twice late night and 2or3 times during the morning hours. Other wise, it's a great hotel in a great location.

Ưu điểm: Very clean and well kept

Ưu điểm: This hotel was way better then the 2.5 stars. It was clean, pretty and the staff was excellent

Khuyết điểm: the elevator was down and the fire alarm kept going off.

Ưu điểm: The staff was very friendly. It was SUPER helpful to have the shuttle that would take me anywhere within a certain mile radius, including the airport. They took me to the conference I was in town for each morning and picked me up each evening.

Khuyết điểm: The only thing that wasn't perfect was that the coffee was really weak at the breakfast. But the coffee in the room was perfect. The breakfast offered each morning had a really good variety of choices, so I didn't bother saying anything about the coffee.

Ưu điểm: The whole experience was wonderful from my ride to my room from the airport. My room was safe comfortable the staff was amazing. I will definitely stay there again I will also tell all my friends and family.

Khuyết điểm: Can't think of anything at all

Ưu điểm: The decor it looked like a new hotel

Khuyết điểm: The fire alarms went off 3 times in a 2 hour span and had to evacuate. Just having surgery on hip did not help having to walk up and doen steps 6 times. And elevator wss put out of order. No compensation from front desk

Ưu điểm: Decor was great. Breakfast was solid. Room was very comfortable. Running path behind hotel!

Khuyết điểm: Great extra service provided by front desk concierge!

Ưu điểm: I was very impressed with the overall stay. The room was very clean and the bed was very comfortable. After a long day of travel and work, it was great being able to spread out and relax for the evening. The gym was small, but well equipped and clean. The gym also had several tv's so I was able to watch the news as I worked out just like at home.

Khuyết điểm: The pillows were a little flat, but the bed was comfortable. The eggs tasted like powder cafeteria eggs and the sausage was under cooked.

Ưu điểm: Spacious room with comfortable beds. Plenty of space for a family with a sitting area, full kitchen, and two bedrooms and baths.

Ưu điểm: Great location and nice rooms. We liked the Social Hour where they offered snacks and drinks for free at the lobby.

Khuyết điểm: The TV in the room was old and the picture quality was poor.

Ưu điểm: the room was separate from the living room. gives nice privacy.

Khuyết điểm: yes, i will not be back due to the $300 hold charge. that is RIDICULOUSLY overpriced. it is a nice hotel but NOT the ritz carlton. Ive stayed at MANY hotels & none have had a hold charge this expensive ($100 was the most Ive ever experienced until now)

Ưu điểm: Had the 2br suite. Rooms were nice and suite had plenty of space

Khuyết điểm: None

Ưu điểm: homey

Khuyết điểm: It's about time to change the carpet & furniture.

Ưu điểm: Location and price

Ưu điểm: Spacious, Quite, Friendly Phenomenal!!!

Khuyết điểm: Nothing

Ưu điểm: Breakfast was on-site and included with the room and great selection of food and drink. The shuttle service was the absolute best, as we were picked up from the airport and returned when needed. We took the shuttle to the Metro and spent some time in DC and Virginia. Went shopping at Tyson’s Corner and didn’t need a rental car - this was one of the best perks. The room was clean and tidy and had everything we needed. Having a suite (e.g. kitchen, living room, bedroom and bathroom) was so much nicer than just a hotel room, especially for a family traveling. There was room for my 4 year old son to run around and enjoy himself. The bed was really comfortable and we had a King size which was roomy and we loved it. We had a great stay and were thinking to spend some time there again on our next trip, as we go to this area one or two times a year.

Khuyết điểm: We liked everything.

Ưu điểm: The room layouts are nice the area is nice...

Khuyết điểm: Needs you be up kept a little more, plumbing issues need handled

Ưu điểm: Location, size of suite, cleanness

Khuyết điểm: Size of bed should be bigger

Ưu điểm: Loved that each room is a suite. Also, the very close proximity to airport was a huge plus.

Ưu điểm: Many food outlets around the corner.

Khuyết điểm: Charge is little too expensive for a three star hotel.

Ưu điểm: The location to the movie theatre, restaurants and the ease of parking.

Khuyết điểm: The pool area could use some updating and a bigger fitness area.

Ưu điểm: Everything was great as usual

Khuyết điểm: Nothing

Ưu điểm: Good Team

Khuyết điểm: Na

Ưu điểm: Location.

Khuyết điểm: Loud noises from room upstairs for an hour 6a-7a. Like someone repeatedly dropping something heavy on the floor (above us).

Ưu điểm: The room was excellent, plenty of space and very clean, breakfast was good and restaurants nearby.

Khuyết điểm: The renovations had a huge impact. We didn`t want to sit in the bar the first evening, but this was an exception, I would think, because of the renovations. Pity, because we wanted to use it but it wasn`t inviting. There was a wedding party and they decided to continue this on their floor (unfortunately our`s too) after midnight. This continued until about 3.30 am and nothing was done about it. We complained to the staff and I am still waiting to hear about it. Our room was expensive and this kind of thing is unacceptable.

Ưu điểm: The room was spotless and the bed was comfortable.

Khuyết điểm: The water pressure coming from the bathroom sink was low. It took wat to long to fill a glass.

Ưu điểm: Room, location

Ưu điểm: Everything we needed was close by restuarants and Hwy 66.

Khuyết điểm: Very nice hotel!

Ưu điểm: Having a restaurant that was open late for late arrival and not having to leave property to find food

Khuyết điểm: Nothing

Ưu điểm: Location - comfort - quiet - great staff

Khuyết điểm: Using internet in your room was not free.

Ưu điểm: Very clean and comfortable

Khuyết điểm: Nothing

Ưu điểm: Nice room; nice buffet breakfast. Nice price.

Ưu điểm: Breakfast was limited but more than enough. Surprised that complementary coffee in the foye area/lounge was not available during the day.

Khuyết điểm: No bar area nor evening meals available although restaurants available within walking distance of the hotel.

Ưu điểm: Proximity to grocery and restaurants.

Khuyết điểm: None

Ưu điểm: The hotel was very nice. The staff incredibly friendly. The location was great - lots of food options within walking distance. Would definitely stay here again if we're in the area.

Ưu điểm: Staff is very nice. Nice buffet breakfast.

Ưu điểm: Clean everywhere Friendly staff

Ưu điểm: Staff was very friendly, professional and accommodating.

Khuyết điểm: Nothing. The hotel and staff met my expectations

Ưu điểm: Everything

Khuyết điểm: It did not have a laundry facility on the property.

Ưu điểm: Perfect location for our trip to visit family.

Ưu điểm: The staff are great. House keeping was excellent. Food was good. Room and building was clean at all times.

Khuyết điểm: It was an excellent place to stay. Will stay there next time.

Ưu điểm: Excellent customer service, nice bar, great gym , comfy gym- ability to watch rugby World Cup

Khuyết điểm: Dirty carpets in hallways to rooms - disappointing .

Ưu điểm: Close to airport

Khuyết điểm: Having hot water!!!!

Ưu điểm: Breakfast was excellent, and the location as well. Please see our comments below about the included breakfast issue.

Khuyết điểm: We had one rather large issue, which the hotel said I had to take up with booking.com. We purchased the room with breakfast included, a room for two. When we had finished breakfast and they took our voucher, they said it was for only one person!!! Why would you give a breakfast to only one person? They said that that was the package that I purchased from booking.com. Your website did NOT say that only one of the two persons would be fed! AND the extra person was $19 for breakfast! After a lengthy argument with the front desk, they finally gave us the second meal for free. We had, after all, eaten two other meals in their dining room. I don't know who was wrong, but please make sure your offerings are clear if someone is reserving a room for two people and the included breakfast is only for one!!

Ưu điểm: Close to airport

Khuyết điểm: Cleaning staff, maintenance were slamming room doors, there should be some common sense, especially when cleaning or fixing something next door...

Ưu điểm: Location is very convenient for people who travel from IDA. Breakfast was regular.

Ưu điểm: Friendliness of staff, gym and location

Khuyết điểm: Carpets in public areas dirty - breakfast basic

Ưu điểm: The support staff and the restaurant staff were outstanding

Ưu điểm: Proximity to Washington Dulles Airport, 24 hour airport shuttle service (free), on site restaurant/bar with availability of healthy menu offerings, staff, and Heavenly bed.

Khuyết điểm: The room wasn't as posh as a typical Westin property.

Ưu điểm: Everything

Khuyết điểm: There was no microwave in my room

Khuyết điểm: breakfast was not included. For the price charged, it should it be included.

Ưu điểm: Great location with walking trails, park-like surroundings, and restaurant on-site option, as well as about a mile walk or shuttle ride. We will plan to stay here again!

Ưu điểm: Staff could have answered the front desk phone a bit more swift. And one night left the phone unattended for at least an hour I tried calling and no one answered. Overall really good staff with great customer service

Ưu điểm: Friendly staff and a nice breakfast and happy hour were a bonus to the nice room.

Khuyết điểm: The food was just ok.

Ưu điểm: The breakfast and the attending staff. The location and the size of the rooms.

Khuyết điểm: The rates could be lower

Ưu điểm: The free breakfast was delicious! Nice variety of self serve items and made to order omlets.

Khuyết điểm: No

Khuyết điểm: Travellers, be aware! If you get the voucher for a delayed flight for this hotel, their shuttle doesn’t operate after 23:00, so you are on your own! In my case the receptionist didn’t answer the phone after several attempts, because, as he was explaining to me while checking in, they had a big party going on...

Ưu điểm: Hotel has great breakfast, close to shops and restaurants. Nice hotel for families.

Khuyết điểm: Near airports and tolls to arrive and leave were annoying. Received handicapped room with no tub to bathe kids.

Ưu điểm: Nothing

Khuyết điểm: Everything

Ưu điểm: Location was good

Khuyết điểm: Very basic breakfast and outdated interior.

Ưu điểm: consistent

Khuyết điểm: the airport shuttle doesn't start until far too late. Our flight left at 6:15 AM and the first shuttle didn't leave until 5:30. That was the entire point in staying right next to the airport

Khuyết điểm: The swans trapped in the hotel lobby.

Khuyết điểm: Lack of alternate milk options available

Ưu điểm: Location

Khuyết điểm: Was ok

Ưu điểm: Friendly and attentive staff.

Khuyết điểm: Poor pillows. Very noisy ice maker, had to turn off at night.

Ưu điểm: W

Khuyết điểm: The bathrooms did not had enough facilities

Ưu điểm: The liked the warm & friendly staff. They go out of their way to make your stay comfortable. Especially Eric! He goes out of his way to make all the guests feel welcome. The happy hours is also good.

Ưu điểm: Hotel employee at the front desk was very helpful, outstanding employee. Breakfast was awesome. Free internet. Free parking and non smoking rooms.

Khuyết điểm: No

Khuyết điểm: My wife and four children stayed there over thanksgiving from Wednesday till Saturday. We didn't have hot water the entire time. They told us empty rooms had hot water so they took my wife to another room one time for a shower but never bother to try and relocate our room. Each day we called and told them and they did nothing. When we left we told the front desk once again and they said they'd tell the manager and we've called back each day trying to resolve it but the manager is apparently never in. They never made notes on our room or called back. There's a lot more i could complain about with the stay but for a hotel to not have hot water and do absolutely nothing about it is a joke.

Ưu điểm: Room & features were on point.

Khuyết điểm: Access from main road was challenging with people speeding around a blind curve. Helping people get on/off property with an extra lane or two could help. (Or slowing traffic, which seems more challenging than improving egress?)

Khuyết điểm: The temperature of the food was lukewarm every day. And I had an upset stomach all week.

Ưu điểm: Location location location only

Khuyết điểm: Room was dark. Only window by bed had to be kept closed for privacy. Access to bed from one side only. Room not laid out comfortably. Was not bright and surly, It was dank.

Ưu điểm: It was okay

Khuyết điểm: they have a shuttle but it's not easy to get when you are at the airport we ended up just taking a cab

Ưu điểm: Room

Khuyết điểm: Room suit is away from the Front Lobby and need to walk outside at least more than 5 mins to reach to Room suite

Khuyết điểm: The website states there is an airport shuttle. I was to check in on a Friday and check out on a Saturday. The shuttle does not run on the weekends.

Ưu điểm: Convenient, clean

Khuyết điểm: There was nothing I did not like.

Ưu điểm: Fully stocked kitchen. Great breakfast.

Khuyết điểm: No fitness room

Ưu điểm: I liked the big space, the swimming pool and the big kitchen with all the kitchenware needed to make something to eat "at home". I thought this where normal hotel rooms but was surprised I got actually an apartment.

Khuyết điểm: My room smelled strange at the beginning. I had to open the windows and than after a few hours it was ok, not smelling anymore. Seems like there was nobody in my room for a long time. I suggest to open the windows for some time before letting in new guests. I think the apartment I was in was probably also one of the more old ones on location.

Khuyết điểm: The facility needs to be freshened up.

Ưu điểm: Great management and hotel personnel!! Thank you!!

Ưu điểm: everything is great at this hotel

Khuyết điểm: nothing

Ưu điểm: Price,location

Khuyết điểm: The room was dated, holes in the carpet, chipped furniture. Looked old, not what I expect from a 3 star hotel

Ưu điểm: The hotel was fine for two people. Had no complaints about it.

Khuyết điểm: It was a little difficult to get around the breakfast buffet. It is a tight space but worked out ok.

Ưu điểm: The food offered at SpringHill Suites was excellent So many choices available for everyone's wants. Having spinach was a wonderful surprise.

Ưu điểm: Rooms were very comfortable, breakfast bar well maintained.

Khuyết điểm: Only problem with entire stay was a ceiling leak in the bathroom in my in-law's room. This occurred at 2am(?). They called the front desk, and were promptly relocated. We were compensated with Bonvoy points for the inconvenience. This hotel is currently undergoing renovations, so sometimes things happen.

Ưu điểm: The property needs an overhaul; beyond the lobby and adjacent facilities, the rooms halls etc are due for a renovation.

Khuyết điểm: Uncomfortable bed and poor hvac system

Ưu điểm: Breakfast was good and location was fine but a little noisy. Room was clean and comfortable. Access to and from the property was difficult.

Khuyết điểm: the magstripe access key worked well, but then the door was very difficult to open. Possibly a function of the automatic deadbolt?

Ưu điểm: I had spider in my room and hotel staff was so rude on this yo me .

Ưu điểm: Clean, friendly and very helpful stsff5

Ưu điểm: Customer service at front desk

Khuyết điểm: Bathroom was not up to the mark.

Ưu điểm: The staff were extremely friendly especially during my late check in! The staff remained professional and friendly throughout my stay and the food was awesome

Ưu điểm: Lovely big room, excellent price, really helpful staff, wide range of TV channels if you wish plus Netflix if you have your own account, nice breakfast selection, close to airport but not on flight path, very pleased with our stay.

Khuyết điểm: No, quite happy.

Ưu điểm: Very comfortable

Ưu điểm: Excellent breakfast and noon checkout. Location was perfect for us. Large room - spacious

Khuyết điểm: No

Ưu điểm: Nothing really

Khuyết điểm: Small breakfast area. Cold food. Broken Juice machine. Asked them not to have maid turn off my A/C. Lady said it's an energy efficient hotel & it automatically turns off. Lets not keep TV & radio on upon arrivals, & let me have a comfortable room instead.

Ưu điểm: Clean. Good mattress.

Ưu điểm: Landry Room, TV Chanels, Kitchen area

Khuyết điểm: Kitchenware are not new especially the Teflon Pans, the style of beds head are too old, the bathroom needs renovation and the elevator need renovation too because it is too slow and not comfortable.

Ưu điểm: Location is good; the laundry is totally free. Nice complimentary 24/7 fresh coffee from the machine.

Khuyết điểm: The suite we stayed did not have a separate AC in the bedroom. They had put a small fan on the wall to bring the AC to the room which was totally ineffective. It was suffocating.

Ưu điểm: Breakfast was ok

Khuyết điểm: It looked old and dirty.

Ưu điểm: The staff of friendly and helpful. The room was larger than expected, and worked great for traveling with pets. Free laundry services on site. The drive from the airport was quick and direct. I will definitely stay here again, the next time traveling through DC.

Khuyết điểm: The view was just of the street. There was a bit of noise from the traffic, but it could only be heard with the window open.

Ưu điểm: Location is good. Close to airport.

Ưu điểm: I liked everything. The staff was responsive and friendly. The room was great.

Khuyết điểm: I liked everything.

Ưu điểm: The staff was amazing and very helpful.

Khuyết điểm: The first room I was in found out the door did not lock. Leaned on the door after it closed and it came opened. Scary. Pet hair hair on carpet and on furniture. Just an itchy situation. Very dated. Had a window Just not happy with my stay

Ưu điểm: Clean & well furnished. Staff cordial. Be

Ưu điểm: Everything

Khuyết điểm: It will be nice to have breakfast in the hotel.

Ưu điểm: Nice room with kitchen, great location close to Dulles airport.

Khuyết điểm: I requested a 7AM wake up call- never got it. I woke up 8:30AM for a 9:30AM flight. I was unable to shower and had to rush to the airport. I didn't have time to put gas in the rental car. If I hadn't be TSA pre-checked, I would have missed my flight.

Ưu điểm: Great location!

Ưu điểm: Great

Khuyết điểm: Yes the long way to get to the room

Ưu điểm: Good maintenance

Khuyết điểm: The unguarded underground parking

Ưu điểm: Proximity to the airport, free shuttle, beautiful swimming pool, quiet place...

Khuyết điểm: Food menu needs more variety

Ưu điểm: Was close to the airport

Khuyết điểm: It was old and musty. Very expensive considering the quality of the hotel. Lots of work going on.

Ưu điểm: Convenient location and helpful staff

Khuyết điểm: Miles away from any shops

Khuyết điểm: The room looks old and beaten up.

Ưu điểm: Bottled water And even That was warm

Khuyết điểm: Everything And a lot of spiders

Ưu điểm: The rooms

Khuyết điểm: The service was a bit disappointing

Ưu điểm: Check in staff very helpful! Gave good info about the hotel and local area.

Khuyết điểm: Carpet a little old but rest of room was great.

Ưu điểm: Our junior suite and the Executive lounge privileges.

Khuyết điểm: Nope.

Ưu điểm: Really nice gym and pool area, room nice, location close to airport

Khuyết điểm: It’s so big you have to walk a fair amount to get to your room. There is nothing around the hotel

Ưu điểm: Other guests were very friendly. Breakfast was top class....lots of choices. Felt safe. Shop staff very friendly.

Khuyết điểm: Swimming pool not supervised.

Ưu điểm: Located close to Dulles airport. Convenient location close to shopping and dining. Restaurant on site. Room service offered.

Khuyết điểm: Older property. Well maintained

Ưu điểm: Very nice hotel. Clean and quiet. Friendly staff. As an IHG member I was given access to a suite which had coffee, tea, soft drinks and snacks available 24 hours/day.

Ưu điểm: We really benefited from the shuttle on this trip.

Khuyết điểm: There wasn’t a microwave in the room and we had to request one. They did, however, bring us one. Also, not a great variety of items in store downstairs.

Ưu điểm: The revamped hotel exceeded my expectations. The staff was great and the room was comfy and clean.

Khuyết điểm: The only thing I thought could use some improvement was a upgrade of the tub

Ưu điểm: Very clean

Khuyết điểm: Hard to find

Ưu điểm: The house cleaning everyday and shuttle and car rental service. Was nice to see Bentos, Flor, Bert alway with welcoming smiles.

Khuyết điểm: Staff

Ưu điểm: Shuttle to the airport, room.

Khuyết điểm: Breakfast in the price

Ưu điểm: Location

Khuyết điểm: Inconsistacy

Khuyết điểm: Hotel was a good value for the price but it could’ve been a little cleNer. Room had a bad smell in it..

Ưu điểm: The Shuttle Service. I have met 4 or 5 of the Drivers. They are very professional. I like that hotel offer more service than other hotels. Bert is very positive and timely. It is alway great to see staff and excellent Desk Day/Night.

Khuyết điểm: The TV in my room wasn't working when I arrived. The wait for a repair person to show up was much longer than I thought it should be but when he did arrive he was very helpful.

Ưu điểm: Starbucks personnel was very helpful and breakfast was really good

Khuyết điểm: The front desk staff was not kind. I told him the room did not have body lotion and and his look was like it was not true; he did go back and gave me the lotions. Then we asked for late check out and he was questioning us about checking out before instead of helping out for late check out.

Ưu điểm: Very convenient from the airport . A nice Coffee bar

Khuyết điểm: No

Ưu điểm: Staff

Khuyết điểm: Location

Khuyết điểm: They knocked our door 3 times on the morning and the house keepers made noises talking to each other , overall we couldn’t sleep that morning.

Ưu điểm: Everything

Khuyết điểm: It was perfect nothing not to like

Ưu điểm: Nice new clean hotel

Khuyết điểm: Not a big amount of money, but I thought it was pretty lame I got charged for parking. ( no mention of this when I checked in) The computer was down when I checked out so I noticed this on the bill when they emailed it to me after I had left

Ưu điểm: The proximity to the Airport and the free shuttle service. The quality of the room and the very friendly night staff on the night I spent there. A+++

Ưu điểm: Nice clean hotel with restaurant that is open late

Ưu điểm: Front desk staff was very nice at check in.

Ưu điểm: everythng

Khuyết điểm: nil

Ưu điểm: Very nice hotel with friendly staff.

Khuyết điểm: Breakfast could be improved.

Ưu điểm: Really beautiful hotel. Great room. The best pillows I ever slept on!

Khuyết điểm: No

Ưu điểm: The main issue is I believe I was overcharged and when I arrived someone from Bangkok was the one who cc was used to pay so when I signed it was confusing. The price at the hotel wAs cheaper by $50 when I called them in person. So overall it was strange

Ưu điểm: very pleasant stay and staff are very pleasant too

Ưu điểm: Everything! Great staff! Fantastic breakfast. Pool and hot tub in good condition and pool room was nice. Refrigerator and burners in room plus good utensils. Room clean and big enough to live in. Dog friendly.

Khuyết điểm: Rooms abutting the elevator will hear it. This might bother some.

Ưu điểm: Happy hours

Khuyết điểm: Air condition in the room noisy

Ưu điểm: This hotel has bed bugs. Bed bugs bit s my wife in few places.Receptionist told me manager will call us but we didn't get any call. I don't want to recommend anyone for this hotel. I did mistake to not choose staybrdige suites. Thanks.

Khuyết điểm: I don't recommend this hotel. This has bed bugs.

Ưu điểm: Staff was great super friendly and polite!

Ưu điểm: Evening Social and breakfast was very good. Staff was very helpful when we were looking for a walking trail. Staff was friendly.

Ưu điểm: Hello the hotel looking so beautiful. See u guys remodel the hotel.

Khuyết điểm: need better breakfast choice than that

Ưu điểm: location near the Airport and there is a shuttle to take you to the nearest mall center, Also there is a free parking lot out side. The room is clean and comfortable. there is a warm pool and small Gym.

Khuyết điểm: the Windows not opens if you need fresh air.

Khuyết điểm: The pool was closed. It was very warm and humid. We chose this hotel for the pool. When we said something the staff did NOTHING to make amends. A refund or credit of some sort would have been appreciated.

Khuyết điểm: The evening manager reception meal was very disappointing in comparison with other locations I have visited. No coffee or tea just water with a slice of lemon, wine or beer.

Khuyết điểm: Smell in some rooms and the hallway. The paper tower, the coffee the tissue in bathroom were not replaced om time.

Ưu điểm: The atmosphere oozed elegance! Loved the little amenities in the room.

Ưu điểm: Location

Khuyết điểm: The room was not completely clean. (Tub/bar)

Ưu điểm: Staff at the restaurant and the food was wonderful. The room needs some paint and a deep clean, but generally pretty decent for the price.

Ưu điểm: Location

Khuyết điểm: Dirty bathroom, originally gave me a room that was already occupied, second room was right by hotel entrance and noisy, also construction going on. Our quiet getaway was not quiet. Cable on tv kept going in and out. For a Hyatt Regency I expected a LOT better.

Khuyết điểm: I've asked for a late check out (03:00 pm) 4 days prior to my arrival and they replied to me: "upon availability". Upon my check in at the hotel I've asked again about the late check out and the standard answer has been "late check out after 01:00 is on payment, this is the policy of the hotel" without even checking the availability! They could have been said it at the moment of the request (4 days before)! The hotel was under construction/maintenance and the water was not available from 11:00 pm to 04:00 am; this has also not be communicated then at the moment of the check in. The toilet in the room was not flushing out and, at 10:30 pm when I just arrived in my room, I must call the reception to fix it...!!!

Ưu điểm: Location was nice and the staff were friendly and welcoming.

Khuyết điểm: The charge for parking in an open lot.

Ưu điểm: Close to the IAD airport

Ưu điểm: pretty space

Khuyết điểm: Lack of room service

Ưu điểm: The Breakfast was good but the variety was not as expected especially in the second day morning. it might be good to ask the choice of the guest ahead.

Khuyết điểm: It was not bad at all

Ưu điểm: Location and price

Ưu điểm: The ease of checking in and the friendliness of the staff. The restaurant had the lovely Senate bean soup and I also ordered a muffin for my breakfast. Then I asked for a to-go cup so as not to waste water. The server was compliant and helpful. All in all, my stay was very pleasant.

Khuyết điểm: Nothing. It was great.

Ưu điểm: The rooms were great. The staff was awesome in the pool area was very nice.

Khuyết điểm: No

Ưu điểm: Good room and location

Khuyết điểm: Breakfast insignificant, personnel providing contraddicting info regarding what includes or nof.

Ưu điểm: This location was beautiful and quiet. Excellent restaurants near by. Easy to get to.

Ưu điểm: Big room.

Khuyết điểm: Infrequent airport shuttle bus. No proper dining.

Ưu điểm: The Courtyard by Marriott was next door so could eat and drink.

Khuyết điểm: this hotel like many Marriotts do not have the very popular sci-fy TV channel. The neighborhood here is very isolated if you are walking so was a little disappointed.

Ưu điểm: Great breakfast, great location and comfy room

Khuyết điểm: Missed the free shuttle to airport!

Ưu điểm: Excellent front desk services..

Khuyết điểm: Nothing I did not like

Ưu điểm: The rooms were spacious.

Khuyết điểm: The hotel amenities were extremely deceiving and flat out false. There was little to no access to food at this hotel. I ended up having to talk to a neighboring hotel twice for meals, and the claim that there is 24/7 food is completely invalid.

Ưu điểm: Location

Khuyết điểm: They run out of meat, therefore they had no burgers to prepare on Friday evening. They offered us an alternative which was absolutely bad. Paid $25 dollars for junk.

Ưu điểm: The room was spacious! Breakfast was great and the staff were very helpful and friendly.

Ưu điểm: Great Place to Stay Everything was good

Khuyết điểm: Designate "No Pet" rooms for allergic guests

Ưu điểm: Great location and clean room. Pool.

Khuyết điểm: The staff seemed standoffish and rude.

Ưu điểm: A very nice yet affordable hotel for travelers needing to stay over a night for a flight from Dulles Airport

Ưu điểm: Very clean and spacious. Great lobby and bar

Khuyết điểm: Need complimentary water in the lobby. I don't mind paying for coffee and breakfast but water should be free

Ưu điểm: Great customer service.

Khuyết điểm: The construction and price given the construction.

Ưu điểm: Location was great. Price was great but little did we know it was under renovations and almost inhabitable.

Khuyết điểm: Hotel was under renovation and was a physical mess. Staff was not helpful, couldn't manage simple tasks and was pretty much useless. Arrogant, curt and not helpful.

Ưu điểm: The staff was very helpful and friendly. I asked for a late check out and they were very accommodating

Khuyết điểm: I was a little disappointed that the pool was not open; but it made out with the nice restaurant on site.

Ưu điểm: Location

Khuyết điểm: No safe for valuables.

Ưu điểm: Good service, nice location

Khuyết điểm: Bug on the bed while my daughter was sleep

Ưu điểm: Balcony

Khuyết điểm: Parking lot construction

Ưu điểm: Loved the balcony. Room was clean. Location was good.

Khuyết điểm: They were remodeling, but there was no noise. We were in the back rooms

Khuyết điểm: Airconditioning noices

Ưu điểm: The hotel was clean. The staff was pleasant and professional. The location was great. The beds and pillows were very comfortable.

Khuyết điểm: Not that I didnt like it but I do think something more could be done with the back patio area off of the lobby. It would make a nice area to relax and to eat breakfast.

Khuyết điểm: They charged 20 USD and still not refunded. Costumer care is just no answering

Ưu điểm: Location was good - close to airport, just what I needed; nice room in general, with good amount of space; lovely balcony and possibility to open window to allow fresh air in; large desk.

Khuyết điểm: While middle yard was beautiful, people were making lot of load noise and laughter. Plus there was a noise I think from ventilation motors. Corridors were too long and at some point confusing were to go. Neighbors argued in the middle of the corridor (next to my door) for about 15 minutes - disappeared just before I run out of patience and was about to intervene

Ưu điểm: Staff was amazing, but the hotel needs renovations, there were holes and dents in the wall and the shower had not been cleaned, a sure sign is when the soap from the previous guest is still in the shower. I stay at comfort Inns not really for the price though attractive but because the rooms are sufficient and staff very friendly. I would suggest if you are travelling for business and alone, that you request a room upfront. It is very dark in the back.

Ưu điểm: Good breakfast

Khuyết điểm: The bathroom was not clean, the bottom of the bathroom door was peeled because of the humidity. The room needs a mirror outside the bathroom.

Ưu điểm: location is good for our purposes. Has very reasonable price. Close to amenities. Breakfast was excellent. Friendly staff. Newly refurbished and a bit more comfortable. Staff was very cooperative with special needs. We have used this facility many times over 5-6 years.

Khuyết điểm: A few more handicapped parking spots. Book reviewing dining needs to be enlarged.

Ưu điểm: Breakfast had large selection; breakfast area had lots of seating and was spacious. Front desk staff were exceptionally helpful, professional, and we were warmly greeted. Very much appreciated.

Khuyết điểm: Ramps at side entrances would be helpful when needing to park far away from the front entrance.

Ưu điểm: Very convenient to Metro subway station at Reston.

Khuyết điểm: Bath tub didn't hold water. Worked fine as a shower.

Ưu điểm: I enjoyed the quality of service I experienced.

Khuyết điểm: No comment

Ưu điểm: Close to I G clean and reasonably priced.

Khuyết điểm: A little noisy with hall doors banging and construction workers leaving at 6 AM

Ưu điểm: The value for this place was quite good! And right next door in a shopping center there is a variety of restaurants including an Italian one that is wonderful!!! The hotel was relatively clean and you can tell they are trying to remain competitive.

Khuyết điểm: In the fitness center, the treadmill nor elliptical worked properly. The elliptical not at all.

Ưu điểm: The rooms were clean, places to eat within walking distance and good shuttle service to the airport.

Ưu điểm: Very convenient & staff was very accommodating.

Khuyết điểm: Nothing, everything was fantastic

Ưu điểm: Staff friendly and helpful. Location quiet, and convenient for Reston for business meetings and for Dulles airport. Decent breakfast included.

Khuyết điểm: I struggled to get enough light in the room. It's slightly tatty throughout. And everything is rather brown. The place could do with a bit of a revamp.

Ưu điểm: Location, pets allowed, friendly, helpful staff, price

Khuyết điểm: Calking around tub needs refreshing but bathroom was clean

Ưu điểm: staff are friendly and helpful

Khuyết điểm: room smelled of "curry"

Ưu điểm: Not much

Khuyết điểm: The hotel was not handicap accessible. The room was. But you can't get in or out of the hotel if your in a wheelchair. And no one at the front desk ever offered to hold open the doors. They just turned away and hid in the back.

Ưu điểm: nothing

Khuyết điểm: This Hotel was very dirty. We did not stay. I would like a refund

Ưu điểm: We like comfortable bad

Khuyết điểm: Aircondition was very loud Smell of cigartes

Ưu điểm: Nothing, could not sleep, the AC was making too much noise.

Ưu điểm: Staff was nice

Khuyết điểm: Facilities were run down

Ưu điểm: Location very convenient to everything we needed access to during stay.

Khuyết điểm: Television picture was poor. quality. Limited number of channels.

Ưu điểm: Location

Khuyết điểm: Poor breakfast items.Left an item (iPhone charger) in my room, plugged into outlet near bed. Called hotel next morning after checking out, and was told no charger was found. Very disappointing.

Ưu điểm: It is near restaurants and shopping

Ưu điểm: The overall experience and the location.

Ưu điểm: Location near route 267.

Khuyết điểm: Found tub filled with mold (bought bleach & cleaned myself) & after 2nd night discovered was bitten by BEDBUGS. Have pictures of moldy tub & bug bites & resultant hives. Staff when informed, reacted with horror to bites, but no offer to fix.

Ưu điểm: Convenient location. Staff were friendly and helpful. Overall nice experience.

Khuyết điểm: I had to go to the front desk 3 times when my key wouldn't work but a very minor problem.