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The facilities are just amazing. Clean, organized. The bathroom really clean! Overall amazing
The check in process could be better
Staff attitude and service
North Point location. It is not in the main tourist areas (Causeway Bay or Tsim Sat Tsui) but, for me, it is ideally located and very convenient. Transportation via MTR, tram or bus is just a short walk away and a lot of local restaurants nearby.
For the first couple of days there was some construction on our floor and even right next door but only during the day.
The location was great to get around in Hong Kong.
Some staff members were not to helpful
I stayed for a week and was pleased overall. Decent room size for a Hong Kong hotel. There was a nice king sized bed and the hotels location was ideal. I will be going back.
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