Hometowne Studios Houston - Northwest

NOTHING

EVERYTHING! The rooms are not like the pictures. Very dirty rooms & mattress. Roaches & it smells. Horrible experience. Had to book a hotel elsewhere after the first night. Had a 3 day booked but had to book another hotel. Very dirty & nasty!! UPSETTING!

Nothing at all

The hotel had roaches and I reserved 1 room with 2 beds for two nights when I got there they stayed they only had two rooms with 1 bed then they can switch us the next day so we had to split up

Only thing that did work quite well was the air conditioner and the beds themselves were ok. The guy did give us the phone wire and another remote to put in the room. Pretty much you get what you pay for I Guess

Where to start lol. Will just say bring your own cooler because the ice box didnt work and smelled. Keep cell phone close because the phone in room didnt have the wire to jack, oh and the TV remote was missing. Supposed to be full kitchen but no coffeemaker or even coffee area at all. Booked for 3 adults and had 2 big towels in bathroom with a very slippery shower.

Nothing

Elevators don’t work I was on third floor with stage four terminal cancer. Couldn’t get room cleaned always an excuse front desk young lady rude upon arrival and asked do you want to go somewhere else. I was shocked I asked are you going to pay for me to travel and stay at another location. I have doctors appointments and chemo appointments daily. What a insensitive staff.